Quality Support Program

• S/he should have 8+ years of database management experience with CMD/shell environment.
• S/he should have SQL knowledge and be able to handle command on the production server and from backups as well.
• Proven working experience as a Database Administrator.
• Hands-on experience with database standards and end-user applications.
• Previous experience with DBA case tools (frontend/backend) and third party tools.
• Linux expert having 8+ years DBA experience managing server.

• Analytical skills that help create reports and studies for the program team.
• Team player who can ensure field team members are in sync with targets.
• A go-getter who ensures timelines are met.
• Believes in the Integrity of data, ensures capturing, storing and sharing correct, accurate data is core to the role.
• Excellent knowledge of data backup, recovery, security, integrity and SQL.
• Familiarity with database design, documentation, and coding.
• Familiarity with programming languages API.
• Problem-solving skills and ability to think algorithmically.

• A professional Database Administrator (DBA) will keep the database up and running smoothly 24/7. The goal is to provide a seamless flow of information throughout the company, considering both backend data structure and frontend accessibility for end-users.
• Build and Maintain database systems of high availability and quality depending on each end user’s specialized role.
• Design and implement database in accordance to end users information needs and views.
• Define users and enable data distribution to the right user, in appropriate format and in a timely manner.
• Minimize database downtime and manage parameters to provide fast query responses.
• Provide proactive and reactive data management support and training to users.
• Use high-speed transaction recovery techniques and backup data.
• Determine, enforce and document database policies, procedures and standards.
• Perform tests and evaluations regularly to ensure data security, privacy and integrity.
• Monitor database performance, implement changes and apply new patches and versions when required.
• Manage back-end from app server and AWS server architecture.

1. To review & plan for the next academic session in the prior completed aligned with the finalization of AOP for the next FY
   • Review-based Revision of Annual School Safety Calendar Activities w.r.t Govt. Regulatory Mandate on Child Safety & Operational Compliances
   • Budget Estimation & Allocation under AOP FY 2024-25 (with Fin. Dept.)
2. To ensure Satya Bharti School Program Compliance Management
   • Ensuring Key Compliances: school recognition, fire safety, MDM vendor compliance, child protection, water, sanitation, disaster, pollution, etc.
   • Quarterly Compliance Certificates: Satya Bharti School Program Compliance Certificate – signed by Program Head for Quarter I, II, III & IV
   • Monthly Status Update for CEO Dashboard: Ongoing review-based status update on Key Compliance Indicators
3. To ensure the timely conduct & completion of Annually Mandatory Safety Trainings for key stakeholders of all 173 schools
   • Annual Child Safety Training (Summer & Winter Batches)
   • Annual Refresher Trainings on:
     1. First Aid Care & Health Awareness of School Heads
     2. School Preparedness on Disaster Management
   • Emergency Evacuation Drills:
     1. Earthquake – Apr’24 & Oct’24
     2. Fire Safety – Jul’24 & Jan’25
4. To facilitate & ensure (end to end) External Audit Management
   • External Audit Management
   • CAP Closure: School-level sign-off on Internal Quality Audit Findings & School Visits based External (E.Y.) Audit Observations submitted under the last Audit Report
   • Revision of Reporting Formats: As per specific requirement to ‘process & purpose’ while considering field inputs for effective execution
   • Amendment in SOM Process Guidelines: To address reported gaps & strengthen operational mandate while ensuring effective school-level execution
5. Keeping track of amendment/introduction of new central/state laws/legislation/notification and updating the program team for the same.
6. To establish & schedule periodic review & regular monitoring for supporting field teams in targeted completion of the annual task as assigned

• Ability to work under pressure and tight deadlines
• Coordination with various departments and field teams
• Conducting secondary researches with regards to laws/legislations
• Must be a good team player
• Ability to work independently

• Master’s Degree from a recognized university with at least 50% marks in their respective subject.
• B.Ed or equivalent degree from a recognized University.
• Knowledge of Computer Applications.

1. To make and check the lesson plans of the concerned subject.
2. Rechecking of notebooks after teachers copy checking.
3. To conduct departmental meeting.
4. To maintain syllabus completion record.
5. To implement the policies as guided by T&C department.
6. Observation of teachers on a regular basis.
7. To assist the Principal in day-to-day activities and performing duties as Coordinator/Exam-cell/Discipline in-charge.
8. Promote the usage of ICR lab.
9. Proper usage of Lab.
10. Update the teachers regarding the latest CBSE circulars, training, and competitions.
11. To maintain coordination and integration among teachers of the department.
12. Up-dation and cross-checking of TLM on a regular basis.
13. Reporting to the Principal about the activities performed by their department.

• Minimum of One Year Experience in Providing Career/Educational Counseling to students at Schools OR
• Working knowledge and experience in Placement Bureaus OR
• Registration with Rehabilitation Council of India as Vocational Counselor.

• Analytical & Critical Thinking
• Problem-solving skills
• Empathetic listening
• Communication skills
• Cultural competency

• Provide information on educational and career options.
• Offer counselling sessions on emotional, personal, and social issues.
• Address behavioral concerns and provide strategies for improvement.
• Collaborate with teachers and parents to support positive behavior.
• Respond to crises and emergencies affecting students.
• Develop personalized plans for academic and personal growth.
• Facilitate group sessions to address common concerns among students.
• Foster a sense of community & peer support.
• Work closely with teachers, parents, and administrators.
• Monitor academic progress and help students overcome challenges.
• Implement programs addressing issues such as bullying and substance abuse.
• Promote a positive and inclusive school culture.
• Ensure access to additional support services beyond the school.

• Postgraduate degree in subject
• Bachelor of Education (B.Ed.) or equivalent teaching qualification.
• Relevant teaching experience in secondary education.

• Proficiency in English & Subject with a passion for teaching.
• Effective communication and interpersonal skills.
• Strong classroom management and organizational abilities.
• Adaptability and willingness to embrace innovative teaching methodologies.
• Commitment to continuous professional development.

• Design a comprehensive curriculum that aligns with educational standards/level of students under guidance of the HOD
• Demonstrate in-depth knowledge and expertise in the subject.
• Stay abreast of the latest developments in both subjects and integrate relevant content into lesson plans.
• Create engaging lesson plans tailored to the unique aspects of the subject.
• Deliver dynamic and interactive lessons in the subject, promoting critical thinking.
• Utilize diverse teaching methodologies to accommodate varied learning styles.
• Develop fair assessments to evaluate student understanding in the subject.
• Provide timely and constructive feedback to facilitate student improvement.
• Establish a positive and inclusive classroom environment for effective learning.
• Manage student behavior and maintain a disciplined atmosphere.
• Collaborate with colleagues and school administrators to enhance the overall educational experience.

• Essential – MSW/MBA
• Desirable – Diploma or other qualification in communication

• Self-motivated with excellent interpersonal skills, multitasker
• A minimum of three years of fundraising
• Form strong relationships with external stakeholders
• Data management
• Exceptional communication and relationship-building skills
• Volunteer management
• Adept at managing tasks, planning events, and balancing priorities

• Fundraising and partnerships:
• Curating, strategizing, and successfully executing fundraising campaigns
• Generating leads for new partnerships
• Identifying donors interested in supporting education programs
• Generating interest around activities undertaken by the Bharti Foundation
• Effectively conveying the organization’s mission, vision, and programs
• Crafting grant and fundraising proposals
• Liaising with donor SPOCs for meetings
• Events:
• Planning events from start to finish according to requirements
• Handling pre and post-event documentation
• Supporting promotional activities for the event
• Communicating and sending mailers to corporates and individuals
• Fundraising activities (Airtel Half-marathon):
• Connecting with corporates, individuals, and partners for participation
• Conducting a fundraising campaign for the event
• Providing all communication support for the same
• Working with internal and external teams for ensuring maximum participation
• Event day activities, coordination, administrative work
• Maintaining a database of all contacts, amount received, financial reconciliations, etc.
• Documentation and Reporting:
• Creating qualitative proposals for donors
• Ensuring adherence to the calendar of reporting
• Creating quarterly project update slides
• Maintaining files and supporting in reporting or presentations as required

• Liaison and networking skill
• Interpersonal relationship
• Facilitation skill
• Communication and presentation
• Execution skill

• To conduct baseline assessments in school.
• To orient Principal and Teacher about the QSP Program at regular intervals.
• To implement all program activities as per Logical Framework and in line with the overall program philosophy.
• To engage with and encourage community participation in school development activities.
• To motivate students to lead all in school club activities.
• To keep the school informed about various external competitions/participative events and bring in a culture of winning awards in partner schools.
• To plan and budget for all in school activities, event, campaigns etc. on a monthly /quarterly basis as may be mutually agreed with the Reporting Manager.
• To carry out activities as may also be planned by the HO and effectively implement.
• To ensure effective and accurate reporting of all program indicators on a monthly/need basis in the online MIS portal/other reporting templates from time to time.
• To engage with Block/District level department officials and provide necessary information as may be asked for.
• To follow all operating guidelines with respect to student safety both within and outside the school in case of any external activities, competitions, excursion tours etc.
• To prepare all program reports, plan the exit process, and provide support to the school on a need basis in case of program tenure completion.

• Liaison and networking skill
• Interpersonal relationship
• Facilitation skill
• Communication and presentation
• Execution skill

• To conduct baseline assessments in school.
• To orient Principal and Teacher about the QSP Program at regular intervals.
• To implement all program activities as per Logical Framework and in line with the overall program philosophy.
• To engage with and encourage community participation in school development activities.
• To motivate students to lead all in school club activities.
• To keep the school informed about various external competitions/participative events and bring in a culture of winning awards in partner schools.
• To plan and budget for all in school activities, event, campaigns etc. on a monthly /quarterly basis as may be mutually agreed with the Reporting Manager.
• To carry out activities as may also be planned by the HO and effectively implement.
• To ensure effective and accurate reporting of all program indicators on a monthly/need basis in the online MIS portal/other reporting templates from time to time.
• To engage with Block/District level department officials and provide necessary information as may be asked for.
• To follow all operating guidelines with respect to student safety both within and outside the school in case of any external activities, competitions, excursion tours etc.
• To prepare all program reports, plan the exit process, and provide support to the school on a need basis in case of program tenure completion.

• Liaison and networking skill
• Interpersonal relationship
• Facilitation skill
• Communication and presentation
• Execution skill

• To conduct baseline assessments in school.
• To orient Principal and Teacher about the QSP Program at regular intervals.
• To implement all program activities as per Logical Framework and in line with the overall program philosophy.
• To engage with and encourage community participation in school development activities.
• To motivate students to lead all in school club activities.
• To keep the school informed about various external competitions/participative events and bring in a culture of winning awards in partner schools.
• To plan and budget for all in school activities, event, campaigns etc. on a monthly /quarterly basis as may be mutually agreed with the Reporting Manager.
• To carry out activities as may also be planned by the HO and effectively implement.
• To ensure effective and accurate reporting of all program indicators on a monthly/need basis in the online MIS portal/other reporting templates from time to time.
• To engage with Block/District level department officials and provide necessary information as may be asked for.
• To follow all operating guidelines with respect to student safety both within and outside the school in case of any external activities, competitions, excursion tours etc.
• To prepare all program reports, plan the exit process, and provide support to the school on a need basis in case of program tenure completion.

• Liaison and networking skill
• Interpersonal relationship
• Facilitation skill
• Communication and presentation
• Execution skill

• To conduct baseline assessments in school.
• To orient Principal and Teacher about the QSP Program at regular intervals.
• To implement all program activities as per Logical Framework and in line with the overall program philosophy.
• To engage with and encourage community participation in school development activities.
• To motivate students to lead all in school club activities.
• To keep the school informed about various external competitions/participative events and bring in a culture of winning awards in partner schools.
• To plan and budget for all in school activities, event, campaigns etc. on a monthly /quarterly basis as may be mutually agreed with the Reporting Manager.
• To carry out activities as may also be planned by the HO and effectively implement.
• To ensure effective and accurate reporting of all program indicators on a monthly/need basis in the online MIS portal/other reporting templates from time to time.
• To engage with Block/District level department officials and provide necessary information as may be asked for.
• To follow all operating guidelines with respect to student safety both within and outside the school in case of any external activities, competitions, excursion tours etc.
• To prepare all program reports, plan the exit process, and provide support to the school on a need basis in case of program tenure completion.

• Liaison and networking skill
• Interpersonal relationship
• Facilitation skill
• Communication and presentation
• Execution skill

• To conduct baseline assessments in school.
• To orient Principal and Teacher about the QSP Program at regular intervals.
• To implement all program activities as per Logical Framework and in line with the overall program philosophy.
• To engage with and encourage community participation in school development activities.
• To motivate students to lead all in school club activities.
• To keep the school informed about various external competitions/participative events and bring in a culture of winning awards in partner schools.
• To plan and budget for all in school activities, event, campaigns etc. on a monthly /quarterly basis as may be mutually agreed with the Reporting Manager.
• To carry out activities as may also be planned by the HO and effectively implement.
• To ensure effective and accurate reporting of all program indicators on a monthly/need basis in the online MIS portal/other reporting templates from time to time.
• To engage with Block/District level department officials and provide necessary information as may be asked for.
• To follow all operating guidelines with respect to student safety both within and outside the school in case of any external activities, competitions, excursion tours etc.
• To prepare all program reports, plan the exit process, and provide support to the school on a need basis in case of program tenure completion.

• Communication & Presentation skills
• Facilitation Skills
• Innovation and creativity
• Service & Quality orientation
• Interpersonal Relationship

• Experience of working in a Government project
• Knowledge of local language (Read, Write and Speak)

1. Training Need Assessment in the designated area (State / District/ Block Level)
2. Planning & deployment of district level training for teachers
3. School Visit and on the job support to the teachers and academic mentors
4. Impact analysis of training organised
5. Managing training data and documentation
6. Academic support to Team
7. Support and Contribute to T&C on other academic assignments related to curriculum, training and assessment

• Graduate – Essential
• MBA in Supply chain management and advanced degree in economics or mathematics is recommended

• Able to interact with user departments and vendors in a professional mode.
• Good in negotiation with vendors
• Having a positive attitude towards work.
• Exposure to working on ERP like Oracle or SAP and skilled in excel with pivot.

1. Sourcing of suppliers to meet new requirements
2. Managing end-to-end procurement cycle processing of requisitions, Sourcing, issue of RFP/RFQ, evaluating proposals, sending PO to suppliers, PO Confirmation, delivery follow-up, GRN and supplier payment coordination, in respect of assigned product categories.
3. Independently manage record-keeping on Oracle and in hard copies, of all the above procurement transactions.
4. Quality assurance of materials and services including by way of visit to supplier’s warehouse or manufacturing unit.
5. Maintaining supplier master including key coordinates.

• Creative thinker with a passion for educational excellence and innovation.
• Skilled in using digital tools and platforms for educational purposes.
• Ability to analyze educational data to inform content development and teaching strategies.
• Commitment to promoting inclusive and engaging learning environments.
• Proficiency in the digitization of educational content, with a strong portfolio showcasing digital teaching resources or projects.
• Deep understanding of elementary English pedagogy, curriculum standards, and the latest educational technology trends.
• Exceptional communication and collaboration skills, capable of working effectively with educators, instructional designers, and technology specialists.

• Teacher Training Content Creation: Develop and write high-quality training materials for elementary English teachers, focusing on effective teaching strategies, addressing common student misconceptions, and best classroom practices.
• Digitization of Training Programs: Collaborate with instructional designers to digitize teacher training programs and English teaching resources, ensuring they are accessible and engaging for a diverse audience.
• Assessment and Evaluation: Design assessment tools to evaluate teacher progress within the training programs and refine instructional strategies based on feedback.
• Research and Innovation: Conduct ongoing research into the latest trends in English education and educational technology, integrating innovative practices into teacher training content.

• Proven experience in teacher training and professional development, specifically in mathematics education.
• Strong expertise in the digitization of educational content, with a portfolio of digital teaching resources or projects.
• Excellent understanding of primary education pedagogy and current educational technology trends.
• Strong communication and collaboration skills, with the ability to work effectively with teachers, students, and educational technologists.
• The candidate needs to have a strong background in mathematics education, extensive experience in primary classroom teaching, expertise in teacher training, and experience in the digitization of educational content. This role requires a blend of academic excellence, pedagogical knowledge, and digital fluency to innovate our teaching methods and materials.

• Plan and conduct subject-related in-depth research on different concepts, the progression of concepts, and how they are taught to students from teachers’ perspective.
• Write teacher training content for building a self-learning training program for primary mathematics teachers, focusing on effective pedagogical strategies, and misconceptions that students face along with suggested classroom practices to resolve the same.
• Creation of teacher training content: Design and deliver comprehensive training programs for primary mathematics teachers, focusing on pedagogical strategies, content knowledge, and the integration of digital tools in teaching.
• Digitization of Content: Work with designers to digitize the training programs and mathematics teaching materials and resources, making them accessible and effective for diverse learning environments.
• Assessment and Evaluation: Develop and implement effective assessment tools to monitor teacher progression and inform future instructional strategies.
• Research and Innovation: Stay abreast of the latest research in mathematics education and educational technology, integrating best practices into our curriculum and teaching methods.

• Liaison and networking skill
• Interpersonal relationship
• Operation/ Facilitation skill
• Communication and presentation

• To orient Principal and Teacher about the Quality Support Program at regular intervals.
• To implement all program activities as per Logical Framework and in line with the overall program philosophy.
• To engage with and encourage community participation in school development activities.
• To motivate students to lead in school club activities.
• To keep the school informed about various external competitions/participative events and bring in a culture of winning awards in partner schools.
• To plan and budget for all in school activities, event, campaigns etc. on a monthly /quarterly basis as may be mutually agreed with the Reporting Manager.
• To engage with Teachers and school leadership team for holistic school development.
• To carry out activities as may also be planned by the HO and effectively implement.
• To ensure effective and accurate reporting of all program indicators on a monthly/need basis in the online MIS portal/other reporting templates from time to time.
• To engage with Block/District level department officials and provide necessary information as may be asked for.
• To follow all operating guidelines with respect to student safety both within and outside the school in case of any external activities, competitions, excursion tours etc.
• To prepare all program reports, plan the exit process, and provide support to the school on a need basis In case of program tenure completion.

Essential:

• Communication & Presentation skills
• Facilitation Skills
• Innovation and creativity
• Service & Quality orientation
• Interpersonal Relationship

Desirable:

• Experience of working in a Government project
• Must know local language (Read, Write and Speak)

1. Training Need Assessment in the designated area (State / District/ Block Level)
   • Identify gaps based on feedback from Project Head/Project Coordinators/Regional Heads
   • Propose solution and plan of action with Sr. Manager-Training / Head T&C
2. Planning & deployment of district level training for teachers (Implementation of Training Calendar)
   • Pedagogical/skill based training
   • Leadership training of Head of schools
   • Other selected scholastic/co-scholastic training
3. School Visit and on the job support to the teachers and academic mentors
4. Impact analysis of training organised
5. Managing training data and documentation
6. Academic support to Team
7. Support and Contribute to T&C on other academic assignments related to curriculum, training and assessment

Essential:

• Communication & Presentation skills
• Facilitation Skills
• Innovation and creativity
• Service & Quality orientation
• Interpersonal Relationship

Desirable:

• Specialization in languages – English / Hindi

1. Training Need Assessment at District Level
   • Identify gaps based on feedback from CC/ DC
   • Propose solution and plan of action with Sr. Manager-Training / Head T&C
2. Planning & deployment of district level training for teachers (Implementation of Training Calendar)
   • Induction / orientation training of teachers
   • Pedagogical/subject specific training of teachers
   • Leadership training of Head Teachers
   • Remediation Trainings
3. School Visit and on the job support to the teachers
4. Impact analysis of training at District level
5. Managing training data and documentation
6. Academic support to District Team
7. Support and Contribute to T&C on other academic assignments related to curriculum, training and assessment

• B.Tech/BE degree in Computer Science/related technical field or Statistics/Operations Research background
• 3+ years of experience in core business analytics/product analytics
• Hands on experience on SQL, Python
• Past experience of working on large datasets (big data)
• Excellent with data visualization and strong understanding of Tableau, Superset

This role will be leading analytics for a division/pod, assist drive data driven decision making with senior management, own metrics for a pod.

• Solves business/product problems with accuracy and reliability
• Create and explain data driven insights to a varied set of stakeholders
• Challenge the status quo and shape the analytics roadmap
• Drive clarity and bring forth creative solutions

• Develop an in-depth understanding of user journeys on Airtel Digital Channels and generate data driven insights & recommendations to help product/business in meticulous decision making
• End-to-end ownership of key metrics, work with respective stakeholders to understand areas we need to measure and ensure the needle is moving in the right direction
• Develop strong hypothesis, execute A/B experiments and identify area of opportunities with strong confidence level
• Work cross-functionally to define problem statements, collect data, build analytical models and make recommendations
• Identify and implement streamlined processes for data reporting, dashboarding and communication
• Collaborate with Product for data tracking and implementation of tools like Clickstream, Google analytics, Branch, Moengage etc.

• Creative thinker with a passion for educational excellence and innovation.
• Skilled in using digital tools and platforms for educational purposes.
• Ability to analyze educational data to inform content development and teaching strategies.
• Commitment to promoting inclusive and engaging learning environments.
• Proficiency in the digitization of educational content, with a strong portfolio showcasing digital teaching resources or projects.
• Deep understanding of elementary English pedagogy, curriculum standards, and the latest educational technology trends.
• Exceptional communication and collaboration skills, capable of working effectively with educators, instructional designers, and technology specialists.

• Teacher Training Content Creation: Develop and write high-quality training materials for elementary English teachers, focusing on effective teaching strategies, addressing common student misconceptions, and best classroom practices.
• Digitization of Training Programs: Collaborate with instructional designers to digitize teacher training programs and English teaching resources, ensuring they are accessible and engaging for a diverse audience.
• Assessment and Evaluation: Design assessment tools to evaluate teacher progress within the training programs and refine instructional strategies based on feedback.
• Research and Innovation: Conduct ongoing research into the latest trends in English education and educational technology, integrating innovative practices into teacher training content.

• Proven experience in teacher training and professional development, specifically in mathematics education.
• Strong expertise in the digitization of educational content, with a portfolio of digital teaching resources or projects.
• Excellent understanding of primary education pedagogy and current educational technology trends.
• Strong communication and collaboration skills, with the ability to work effectively with teachers, students, and educational technologists.
• The candidate needs to have a strong background in mathematics education, extensive experience in primary classroom teaching, expertise in teacher training, and experience in the digitization of educational content. This role requires a blend of academic excellence, pedagogical knowledge, and digital fluency to innovate our teaching methods and materials.

• Plan and do subject-related in-depth research on different concepts, the progression of concepts and how are the same taught to students from teachers’ perspective.
• Write teacher training content for building a self-learning training program for primary mathematics teachers, focusing on effective pedagogical strategies, and misconceptions that students face along with suggested classroom practices to resolve the same.
• Creation of teacher training content: Design and deliver comprehensive training programs for primary mathematics teachers, focusing on pedagogical strategies, content knowledge, and the integration of digital tools in teaching.
• Digitization of Content: Work with designers to digitize the training programs and mathematics teaching materials and resources, making them accessible and effective for diverse learning environments.
• Assessment and Evaluation: Develop and implement effective assessment tools to monitor teacher progression and inform future instructional strategies.
• Research and Innovation: Stay abreast of the latest research in mathematics education and educational technology, integrating best practices into our curriculum and teaching methods.

• Subject matter expert (Mathematics/Science/English) with relevant experience in e-learning domain.

1. Manage content creation team
2. Create co-scholastic / scholastic content for teachers (Storyboard and presentation)
3. Document all content gaps and create content creation plan
4. Interact with vendors and drive content development
5. Interact with internal stakeholders and ensure content is created within planned timelines
6. Create new process to speed up the content creation.
7. Develop quality framework ensure high quality of content.
8. Generate new ideas of content presentation for better teacher engagement on the platform.
9. Create teacher club and drive content creation with the help of teachers.

• Interpersonal skills.
• Analytical skills.
• Communication and presentation skills.
• Planning & execution capabilities.
• People management capabilities.
• Ability to work with cross function teams.

1. To visit allocated schools, as per beat plan and carry out assigned responsibilities.
2. To ensure preparation of lesson plan by teacher, observe the class and share feedback.
3. To hold pedagogy centered discussions with all the teachers.
4. To support Head Teacher in managing the quality of teaching learning processes.
5. To review students note books and teachers portfolio of their class.
6. To evaluate training needs of weak teachers and planning remedial training.
7. To ensure smooth conduct of spot test, TSKT, diagnostic test and exit test.
8. To conduct need based teachers training in School.
9. To check and verify various school documents (attendance, staff meeting, Visitors, Incoming/Outgoing, MDM, PTM etc.).
10. To develop and monitor school development plan. Also take corrective action at School level basis various data provided like remedial, Hello English, DCR and TSKT etc.
11. To monitor virtual classes and ensure teachers are delivering quality classes.
12. To ensure adherence of guidelines / processes as issued by Head office.
13. To support in MSR preparation.
14. To carry out overall supervision of the MDM process, vendor selection, monitoring, reconciliation of bill and payments.
15. To attend and resolve complaint of teaching staff, students and parents.
16. To oversee School discipline (teachers & students).
17. To support in organizing periodic events at school level.
18. To liaise with village Sarpanch and Community and other influential persons.
19. Interact with parent during PTM and otherwise also.
20. To conduct community surveys as and when required.

1. Post-Graduation in communication/ computer science/ business administration.

• Minimum of 8-10 years of experience in handling implementation with Govt./Education Institutions/Schools partnerships and program in development/education sector.
• 5+ years of experience in partnership management, or related field.

• Self-motivated with excellent interpersonal skills and multi-tasker.
• Form strong relationships with external stakeholders.
• Data management and analytical skills.
• Exceptional verbal and written communication skills and relationship-building skills.
• Programme understanding and management.

1. An Implementation Manager is responsible for overseeing the practical execution of TheTeacherApp digital projects and state initiatives within an organization.
2. To bridge the gap between strategic planning and actual implementation, ensuring that projects are completed on time, within budget, and meet predefined objectives.
3. To conduct research, analyze potential partners’ alignment, and develop partnership reports, proposals, and concept notes.
4. To oversee partnership implementation, monitor performance, and ensure that both stakeholders derive value from the collaboration.
5. To develop strategies for partnership growth and integration of the program with state government and educational institutes.
6. Overseeing partnership performance and ensuring alignment with goal and outcomes.
7. Ensure all contractual obligations given to partners are honored.

• Coordination skills and collaborative attitude, competency to work with diverse teams.
• Proficiency in the use of Office (Excel, Powerpoint) with strong ability to manage data.
• Good interpersonal skills to build relationships of trust with other departments and get quick “buy-in” of improvements.
• Self-motivated with strong work ethics.
• Innovative, creative problem solver and fact-finder.

1. Handling communication for important stakeholders. This includes creating the communication piece, fact checks, mailings etc. Liaising and preparing important communication from Program team.
2. Presentation preparation and follow-ups for monthly, quarterly, bi-annual and annual review meetings with Chairman, Governing Board members, Trustees etc.
3. Utilize the Foundation’s research findings to communicate with key government and non-governmental stakeholders to contribute to national program and policy planning.
4. Keeping track of important assignments/projects, including competitions.
5. Regular reports on program deliverables by managing, analyzing and inferring the data. e.g. monthly reports.
6. Field visits to support state teams on a need basis.

• Interpersonal skills.
• Analytical skills.
• Communication and presentation skills.
• Planning & execution capabilities.
• People management capabilities.
• Ability to work with cross-functional teams.

1. To visit allocated schools, as per beat plan and carry out assigned responsibilities.
2. To ensure preparation of lesson plan by teacher, observe the class and share feedback.
3. To hold pedagogy centered discussions with all the teachers.
4. To support Head Teacher in managing the quality of teaching-learning processes.
5. To review students’ notebooks and teachers’ portfolios of their class.
6. To evaluate training needs of weak teachers and planning remedial training.
7. To ensure smooth conduct of spot tests, TSKT, diagnostic tests, and exit tests.
8. To conduct need-based teachers training in School.
9. To check and verify various school documents (attendance, staff meeting, Visitors, Incoming/Outgoing, MDM, PTM etc.).
10. To develop and monitor school development plan. Also take corrective action at School level basis various data provided like remedial, Hello English, DCR and TSKT etc.
11. To monitor virtual classes and ensure teachers are delivering quality classes.
12. To ensure adherence to guidelines / processes as issued by the Head office.
13. To support in MSR preparation.
14. To carry out overall supervision of the MDM process, vendor selection, monitoring, reconciliation of bill and payments.
15. To attend and resolve complaints of teaching staff, students, and parents.
16. To oversee School discipline (teachers & students).
17. To support in organizing periodic events at school level.
18. To liaise with village Sarpanch and Community and other influential persons.
19. To interact with parents during PTM and otherwise also.
20. To conduct community surveys as and when required.

• Interpersonal skills.
• Analytical skills.
• Communication and presentation skills.
• Planning & execution capabilities.
• People management capabilities.
• Ability to work with cross-functional teams.

1. To visit allocated schools, as per beat plan and carry out assigned responsibilities.
2. To ensure preparation of lesson plan by teacher, observe the class and share feedback.
3. To hold pedagogy centered discussions with all the teachers.
4. To support Head Teacher in managing the quality of teaching-learning processes.
5. To review students’ notebooks and teachers’ portfolios of their class.
6. To evaluate training needs of weak teachers and planning remedial training.
7. To ensure smooth conduct of spot tests, TSKT, diagnostic tests, and exit tests.
8. To conduct need-based teachers training in School.
9. To check and verify various school documents (attendance, staff meeting, Visitors, Incoming/Outgoing, MDM, PTM etc.).
10. To develop and monitor school development plan. Also take corrective action at School level basis various data provided like remedial, Hello English, DCR and TSKT etc.
11. To monitor virtual classes and ensure teachers are delivering quality classes.
12. To ensure adherence to guidelines / processes as issued by the Head office.
13. To support in MSR preparation.
14. To carry out overall supervision of the MDM process, vendor selection, monitoring, reconciliation of bill and payments.
15. To attend and resolve complaints of teaching staff, students, and parents.
16. To oversee School discipline (teachers & students).
17. To support in organizing periodic events at school level.
18. To liaise with village Sarpanch and Community and other influential persons.
19. To interact with parents during PTM and otherwise also.
20. To conduct community surveys as and when required.

• Liaison and networking skill
• Interpersonal relationship
• Facilitation skill
• Communication and presentation
• Execution skill

1. To conduct baseline assessments in school.
2. To orient Principal and Teacher about the QSP Program at regular intervals.
3. To implement all program activities as per Logical Framework and in line with the overall program philosophy.
4. To engage with and encourage community participation in school development activities.
5. To motivate students to lead all in school club activities.
6. To keep the school informed about various external competitions/participative events and bring in a culture of winning awards in partner schools.
7. To plan and budget for all in school activities, event, campaigns etc. on a monthly /quarterly basis as may be mutually agreed with the Reporting Manager.
8. To carry out activities as may also be planned by the HO and effectively implement.
9. To ensure effective and accurate reporting of all program indicators on a monthly/need basis in the online MIS portal/other reporting templates from time to time.
10. To engage with Block/District level department officials and provide necessary information as may be asked for.
11. To follow all operating guidelines with respect to student safety both within and outside the school in case of any external activities, competitions, excursion tours etc.
12. To prepare all program reports, plan the exit process, and provide support to the school on a need basis In case of program tenure completion.

• Communication & Presentation skills
• Facilitation Skills
• Innovation and creativity
• Service & Quality orientation
• Interpersonal Relationship

Desirable:

• Experience of working in a Government project
• Must know local language (Read, Write and Speak)

1. Training Need Assessment in the designated area (State / District/ Block Level)
   • Identify gaps based on feedback from Project Head/Project Coordinators/Regional Heads
   • Propose solution and plan of action with Sr. Manager-Training / Head T&C
2. Planning & deployment of district level training for teachers (Implementation of Training Calendar)
   • Pedagogical/subject specific training
   • Leadership training of Head of schools
   • Other selected scholastic/co-scholastic training
3. School Visit and on the job support to the teachers and academic mentors
4. Impact analysis of training organised
5. Managing training data and documentation
6. Academic support to Team
7. Support and Contribute to T&C on other academic assignments related to curriculum, training and assessment

• Exceptional Organizational Skills: Ability to manage multiple priorities, meet deadlines, and maintain attention to detail in a fast-paced environment.
• Excellent Communication Skills: Strong verbal and written communication skills, with the ability to interact professionally with individuals at all levels.
• Tech Proficiency: Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software applications for document management and scheduling.
• Discretion and Professionalism: Demonstrated ability to handle confidential information with tact, integrity, and professionalism.
• Adaptability: Flexible and adaptable to changing priorities and willing to take on new tasks and responsibilities as needed.

• Calendar Management: Efficiently manage the Directors schedule, including scheduling appointments, meetings, and conferences, while prioritizing conflicting demands and ensuring timely reminders.
• Travel Coordination: Arrange travel itineraries, accommodations, and logistics for the Directors business trips, ensuring seamless arrangements and timely updates.
• Communication Management: Act as the primary point of contact for internal and external communications, including screening calls, managing emails, and drafting correspondences on behalf of the CEO.
• Meeting Support: Facilitate meetings by preparing agendas, collating relevant materials, recording minutes, and following up on action items, ensuring effective communication and coordination.
• Stakeholder Liaison: Build and maintain positive relationships with key stakeholders, both internal and external, to facilitate effective communication and collaboration on behalf of the Director.
• Confidentiality Maintenance: Handle sensitive information with discretion and maintain confidentiality at all times, ensuring the integrity and security of privileged data.

Graduate – Essential

MBA in Supply chain management and advanced degree in economics or mathematics is recommended

• Able to interact with user departments and vendors in a professional mode.
• Good in negotiation with vendors
• Having positive attitude towards work.
• Exposure to working on ERP like Oracle or SAP and Skilled in excel with pivot.

1. Sourcing of suppliers to meet new requirements
2. Managing end to end procurement cycle processing of requisitions, Sourcing, issue of RFP/RFQ, evaluating proposals, sending PO to suppliers, PO Confirmation, delivery follow up, GRN and supplier payment coordination, in respect of assigned product categories.
3. Independently manage record keeping on Oracle and in hard copies, of all the above procurement transactions.
4. Quality assurance of materials and services including by way of visit to supplier’s warehouse or manufacturing unit.
5. Maintaining supplier master including key coordinates.

• Proficiency in change management methodologies such as Lean and Six Sigma.
• Strong project management skills, including the ability to create and manage project plans.
• Excellent data analysis skills to identify patterns and draw actionable inferences.
• Experience with process audits and identifying improvement opportunities.
• Advanced knowledge of Microsoft Office, capable of preparing detailed reports and presentations.
• Strong stakeholder management and communication skills.
• Ability to work effectively as part of a team and collaborate with others.
• Willingness to travel as needed.

Preferred Qualifications:

• Experience with technology-led improvements and familiarity with low code/no code platforms like Zoho Creator.
• Understanding of data privacy policies, information security policies, and various compliance standards (e.g., NCPCR, NBC, UNCRC, Juvenile Justice, NDMA, CPCRC, CBSE Guidelines).
• Experience in the edtech industry.

1. Quality Assurance: Ensure all services meet consistent standards.
2. Process Audits: Perform regular process audits, challenge existing processes, and identify opportunities for improvement.
3. Change Methodologies: Implement and oversee change methodologies, including Lean and Six Sigma, to drive continuous improvement.
4. Project Management: Develop and manage project plans, solve problems using data-driven approaches, co-create solutions with stakeholders, and monitor the implementation of actions.
5. Data Analysis: Conduct data analysis to identify patterns, draw inferences, and provide actionable insights.
6. Reporting and Documentation: Prepare detailed reports and professional presentations using Microsoft Office tools.
7. Stakeholder Management: Manage stakeholder relationships to create acceptance of quality observations and drive joint improvement initiatives.
8. Team Collaboration: Foster a collaborative environment within the team, leveraging team strengths to achieve timely and thorough completion of quality tasks.
9. Compliance and Standards: Ensure all products and services comply with relevant regulations, including data privacy policies, information security policies, and other applicable standards and guidelines.

• Self-motivated with excellent interpersonal skills, Multi-tasker
• Adept at managing tasks, Writing Content, Preparing PPT, planning events, and balancing priorities

• Write and edit Content
• Maintain files and support in reporting or PPTs when required
• Support in all upcoming events by the organization
• Liaisoning and Coordinating with the internal team, vendor and team working on the ground
• Create project/Event update slides as per the requirement
• Maintaining the track sheet of the work done
• Work on monthly targets

• Liaison and networking skill
• Interpersonal relationship
• Facilitation skill
• Communication and presentation
• Execution skill

• To orient Principal and Teacher about the QSP Program at regular intervals.
• To implement all program activities as per Logical Framework and in line with the overall program philosophy.
• To engage with and encourage community participation in school development activities.
• To motivate students to lead all in school club activities.
• To keep the school informed about various external competitions/participative events and bring in a culture of winning awards in partner schools.
• To plan and budget for all in school activities, events, campaigns etc. on a monthly/quarterly basis as may be mutually agreed with the Reporting Manager.
• To carry out activities as may also be planned by the HO and effectively implement.
• To ensure effective and accurate reporting of all program indicators on a monthly/need basis in the online MIS portal/other reporting templates from time to time.
• To engage with Block/District level department officials and provide necessary information as may be asked for.
• To follow all operating guidelines with respect to student safety both within and outside the school in case of any external activities, competitions, excursion tours etc.
• To prepare all program reports, plan the exit process, and provide support to the school on a need basis in case of program tenure completion.

• Liaison and networking skill
• Interpersonal relationship
• Facilitation skill
• Communication and presentation
• Execution skill

• To orient Principal and Teacher about the QSP Program at regular intervals.
• To implement all program activities as per Logical Framework and in line with the overall program philosophy.
• To engage with and encourage community participation in school development activities.
• To motivate students to lead all in school club activities.
• To keep the school informed about various external competitions/participative events and bring in a culture of winning awards in partner schools.
• To plan and budget for all in school activities, events, campaigns etc. on a monthly/quarterly basis as may be mutually agreed with the Reporting Manager.
• To carry out activities as may also be planned by the HO and effectively implement.
• To ensure effective and accurate reporting of all program indicators on a monthly/need basis in the online MIS portal/other reporting templates from time to time.
• To engage with Block/District level department officials and provide necessary information as may be asked for.
• To follow all operating guidelines with respect to student safety both within and outside the school in case of any external activities, competitions, excursion tours etc.
• To prepare all program reports, plan the exit process, and provide support to the school on a need basis in case of program tenure completion.

• Interpersonal skills
• Analytical skills
• Communication and presentation skills
• Planning & execution capabilities
• People management capabilities
• Ability to work with cross function teams

• To visit allocated schools, as per beat plan and carry out assigned responsibilities.
• To ensure preparation of lesson plan by teacher, observe the class and share feedback.
• To hold pedagogy centered discussions with all the teachers.
• To support Head Teacher in managing the quality of teaching learning processes.
• To review students’ notebooks and teachers’ portfolios of their class.
• To evaluate training needs of weak teachers and planning remedial training.
• To ensure smooth conduct of spot test, TSKT, diagnostic test and exit test.
• To conduct need-based teachers’ training in School.
• To check and verify various school documents (attendance, staff meeting, Visitors, Incoming/Outgoing, MDM, PTM etc.).
• To develop and monitor school development plan. Also take corrective action at School level basis various data provided like remedial, Hello English, DCR and TSKT etc.
• To monitor virtual classes and ensure teachers are delivering quality classes.
• To ensure adherence of guidelines / processes as issued by Head office.
• To support in MSR preparation.
• To carry out overall supervision of the MDM process, vendor selection, monitoring, reconciliation of bill and payments.
• To attend and resolve complaints of teaching staff, students and parents.
• To oversee School discipline (teachers & students).
• To support in organizing periodic events at school level.
• To liaise with village Sarpanch and Community and other influential persons.
• Interact with parents during PTM and otherwise also.
• To conduct community surveys as and when required.

• Interpersonal skills
• Analytical skills
• Communication and presentation skills
• Planning & execution capabilities
• People management capabilities
• Ability to work with cross function teams

• To visit allocated schools, as per beat plan and carry out assigned responsibilities.
• To ensure preparation of lesson plan by teacher, observe the class and share feedback.
• To hold pedagogy centered discussions with all the teachers.
• To support Head Teacher in managing the quality of teaching learning processes.
• To review students’ notebooks and teachers’ portfolios of their class.
• To evaluate training needs of weak teachers and planning remedial training.
• To ensure smooth conduct of spot test, TSKT, diagnostic test and exit test.
• To conduct need-based teachers’ training in School.
• To check and verify various school documents (attendance, staff meeting, Visitors, Incoming/Outgoing, MDM, PTM etc.).
• To develop and monitor school development plan. Also take corrective action at School level basis various data provided like remedial, Hello English, DCR and TSKT etc.
• To monitor virtual classes and ensure teachers are delivering quality classes.
• To ensure adherence of guidelines / processes as issued by Head office.
• To support in MSR preparation.
• To carry out overall supervision of the MDM process, vendor selection, monitoring, reconciliation of bill and payments.
• To attend and resolve complaints of teaching staff, students and parents.
• To oversee School discipline (teachers & students).
• To support in organizing periodic events at school level.
• To liaise with village Sarpanch and Community and other influential persons.
• Interact with parents during PTM and otherwise also.
• To conduct community surveys as and when required.

• Interpersonal skills
• Analytical skills
• Communication and presentation skills
• Planning & execution capabilities
• People management capabilities
• Ability to work with cross function teams

• To visit allocated schools, as per beat plan and carry out assigned responsibilities.
• To ensure preparation of lesson plan by teacher, observe the class and share feedback.
• To hold pedagogy centered discussions with all the teachers.
• To support Head Teacher in managing the quality of teaching learning processes.
• To review students’ notebooks and teachers’ portfolios of their class.
• To evaluate training needs of weak teachers and planning remedial training.
• To ensure smooth conduct of spot test, TSKT, diagnostic test and exit test.
• To conduct need-based teachers’ training in School.
• To check and verify various school documents (attendance, staff meeting, Visitors, Incoming/Outgoing, MDM, PTM etc.).
• To develop and monitor school development plan. Also take corrective action at School level basis various data provided like remedial, Hello English, DCR and TSKT etc.
• To monitor virtual classes and ensure teachers are delivering quality classes.
• To ensure adherence of guidelines / processes as issued by Head office.
• To support in MSR preparation.
• To carry out overall supervision of the MDM process, vendor selection, monitoring, reconciliation of bill and payments.
• To attend and resolve complaints of teaching staff, students and parents.
• To oversee School discipline (teachers & students).
• To support in organizing periodic events at school level.
• To liaise with village Sarpanch and Community and other influential persons.
• Interact with parents during PTM and otherwise also.
• To conduct community surveys as and when required.

• Interpersonal skills
• Analytical skills
• Communication and presentation skills
• Planning & execution capabilities
• People management capabilities
• Ability to work with cross function teams

• To visit allocated schools, as per beat plan and carry out assigned responsibilities.
• To ensure preparation of lesson plan by teacher, observe the class and share feedback.
• To hold pedagogy centered discussions with all the teachers.
• To support Head Teacher in managing the quality of teaching learning processes.
• To review students’ notebooks and teachers’ portfolios of their class.
• To evaluate training needs of weak teachers and planning remedial training.
• To ensure smooth conduct of spot test, TSKT, diagnostic test and exit test.
• To conduct need-based teachers’ training in School.
• To check and verify various school documents (attendance, staff meeting, Visitors, Incoming/Outgoing, MDM, PTM etc.).
• To develop and monitor school development plan. Also take corrective action at School level basis various data provided like remedial, Hello English, DCR and TSKT etc.
• To monitor virtual classes and ensure teachers are delivering quality classes.
• To ensure adherence of guidelines / processes as issued by Head office.
• To support in MSR preparation.
• To carry out overall supervision of the MDM process, vendor selection, monitoring, reconciliation of bill and payments.
• To attend and resolve complaints of teaching staff, students and parents.
• To oversee School discipline (teachers & students).
• To support in organizing periodic events at school level.
• To liaise with village Sarpanch and Community and other influential persons.
• Interact with parents during PTM and otherwise also.
• To conduct community surveys as and when required.

• Communication & Presentation skills
• Facilitation Skills
• Innovation and creativity
• Service & Quality orientation
• Interpersonal Relationship

Desirable:

• Experience of working in a Government project
• Must know local language (Read, Write and Speak)

• Training Need Assessment in the designated area (State / District/ Block Level)
• Identify gaps based on feedback from Project Head/Project Coordinators/Regional Heads
• Propose solution and plan of action with Sr. Manager-Training / Head T&C
• Planning & deployment of district level training for teachers (Implementation of Training Calendar)
• Pedagogical/skill based training
• Leadership training of Head of schools
• Other selected scholastic/co-scholastic training
• School Visit and on the job support to the teachers and academic mentors
• Impact analysis of training organised
• Managing training data and documentation
• Academic support to Team
• Support and Contribute to T&C on other academic assignments related to curriculum, training and assessment

• Full-time master degree in any discipline from a recognized University.
• B.Ed. (Full time) from a recognized institution, (Part-time from IGNOU only)
• State level teacher eligibility test (preferred)

• Seven to Ten years of experience in Teaching /Administrative role with minimum 4 years of experience in Academic Leadership. Experience in CBSE Schools will be preferred.

• Oratory, Go-getter, Analytical
• Basic Computer Skills, MS Office, Excel, Power Point

• Set in motion and ongoing monitoring of core academic and non-academic processes in the school
• Assisting to implement student admission, orientation and registration activities.
• Will ensure that the school program is compatible with as per the structure of the Sr. Secondary school program. Principal will define the responsibilities of staff members and develop plans for interpreting the school program.
• Will ensure that instructional objectives for a given subject and/or class are developed, executed by the teachers will involve the faculty and others in meeting the objectives of the Sr. Secondary School program.
• Will check performance of teachers, will ensure quality of teaching through lesson plans, curriculum completion and track student academic progress and support program by means that include the maintaining of up-to-date student data.
• Will ensure proper coordination with other Sr. Secondary schools/Jr. Schools of the foundation as per instruction from HO. S/He is responsible to maintain good relationships with students, staff, and parents. The principal complies with established lines of authority.
• S/He will orient and assist new staff and new students to increase the efficiency of the school and program effectiveness.
• Will maintain a good rapport with the project stakeholders (Govt. of Punjab, CBSE, and District Education Office, Community, SMC, Parents etc.) to increase their effective participation in the process.
• Responsible for procurements, maintenance of records as per the process.
• Assisting in the preparation and management of events, school development plan and ensure its proper implementation.
• Along with the Admin Officer, the Vice Principal will organize, oversee, and provide support to the various services, supplies, material, and equipment provided to carry out the school program.
• Responsible in assisting in the development and establishing of the school goals/Bharti Foundation’s goals and objectives and the planning of the schools instructional program.
• Responsible for providing direction to staff in implementing goals and objectives and interacts and meets with staff to assist in their development. Updating School website, assisting in student assembly, disbursal. Acting as a medium between School and stakeholders.
• Will assist the team members for school audits, taking action on audit observations. Ensuring timely submission of reports to HO/CBSE/Punjab Govt.
• Ensuring Regular follow-up with CBSE for notices, memos, circulars and any new amendments. Alerting the same to the program team/principal for the same.
• Ensuring effective implementation of School Process (child safety, school safety, and disseminating information about school disciplinary policies and procedures to parents, students, staff and community).
• Ensuring proper implementation of Mid-Day Meal (MDM) program, ensuring quality of MDM on daily basis.
• Updating daily activities to the Principal and ensuing to improve the quality of school effectiveness on daily basis.
• Attending and conducting events, seminars, workshops, trainings, conferences, and review meetings as per the HO / Program requirement.

Any other responsibilities assigned as per requirement.

• Good at communication skills
• Working knowledge of MS office
• Logical Thinking & Analysis ability

• Compile and present the CEO’s Monthly School Report (MSR) for ongoing policy and management level decisions.
• Prepare Monthly KPIs Report.
• Compile and present the Annualized School Report Card.
• Preparation of Enrolment Projection.
• Ensure correct data capture by cleaning & correcting the MSR by intensely coordinating with field.
• Monitoring program data trends over a specific period of time and raise concerns, if any, affecting organizational KRAs.
• Facilitate data requirements for other Departments.
• Special focus on teacher related aspects in coordination with T&C (teacher assessments) and HR (teacher’s requirement).
• Consolidate and analyze data on organizational KRAs to facilitate “internal action research”.
• Programmatic inputs to other Teams.
• Development and implementation of web-based Monthly Information System in coordination with IT Department.
• Training & support to the field on Web based MSR.
• Ongoing assessment on comparative learning level and holistic development.
• Business plans based on school capacity taking into consideration the existing external environment.

• Proficiency in change management methodologies such as Lean and Six Sigma.
• Strong project management skills, including the ability to create and manage project plans.
• Excellent data analysis skills to identify patterns and draw actionable inferences.
• Experience with process audits and identifying improvement opportunities.
• Advanced knowledge of Microsoft Office, capable of preparing detailed reports and presentations.
• Strong stakeholder management and communication skills.
• Ability to work effectively as part of a team and collaborate with others.
• Willingness to travel as needed.

• Quality Assurance: Ensure all services meet consistent standards.
• Process Audits: Perform regular process audits, challenge existing processes, and identify opportunities for improvement.
• Change Methodologies: Implement and oversee change methodologies (e.g., Lean, Six Sigma) to drive continuous improvement.
• Project Management: Develop and manage project plans, solve problems using data-driven approaches, co-create solutions with stakeholders, and monitor the implementation of actions.
• Data Analysis: Conduct data analysis to identify patterns, draw inferences, and provide actionable insights.
• Reporting and Documentation: Prepare detailed reports and professional presentations using Microsoft Office tools.
• Stakeholder Management: Manage stakeholder relationships to create acceptance of quality observations and drive joint improvement initiatives.
• Team Collaboration: Foster a collaborative environment within the team, leveraging team strengths to achieve timely and thorough completion of quality tasks.
• Compliance and Standards: Ensure all products and services comply with relevant regulations, including data privacy policies, information security policies, and other applicable standards and guidelines.

• Strong knowledge of Research Methodology
• Excellent knowledge of MS Office especially Advanced Excel
• Sound analytical skills
• High level of planning & execution capabilities
• Should be able to work with cross function teams across all levels

• Research studies – External
  • LifeSkill Assessment for QSP School
  • Teacher’s training assessment for SBS School
  • Student’s learning level assessment for SBS School
• Research studies – Internal
  • Student’s availing tuition/coaching classes in SBS
• Internship partnership and program
  • Relationship management and engagement with institutions/college
  • On-boarding internship students and formalities
  • Formulating study plan and field work/support
• Donation support to NGOs/scholarships as per instructions of trustees
  • Documentation and follow up with all donation partners
  • Co-ordination and relationship management
  • Fund release
• Conference – Convoke
  • Event planning, discussion, brainstorming, getting the vendor, negotiation
  • Before, During and After event engagement
  • Brand building and co-ordination
• Support to program team
  • Program data analysis
  • Management reports
  • Award co-ordination

• Proficiency in change management methodologies such as Lean and Six Sigma
• Strong project management skills, including the ability to create and manage project plans
• Excellent data analysis skills to identify patterns and draw actionable inferences
• Experience with process audits and identifying improvement opportunities
• Advanced knowledge of Microsoft Office, capable of preparing detailed reports and presentations
• Strong stakeholder management and communication skills
• Ability to work effectively as part of a team and collaborate with others
• Willingness to travel as needed

Preferred Qualifications:

• Experience with technology-led improvements and familiarity with low code/no code platforms like Zoho Creator
• Understanding of data privacy policies, information security policies, and various compliance standards (e.g., NCPCR, NBC, UNCRC, Juvenile Justice, NDMA, CPCRC, CBSE Guidelines)
• Experience in the edtech industry

• Quality Assurance: To ensure all services meet consistent standards
• Process Audits: Perform regular process audits, challenge existing processes, and identify opportunities for improvement
• Change Methodologies: Implement and oversee change methodologies, including Lean and Six Sigma, to drive continuous improvement
• Project Management: Develop and manage project plans, solve problems using data-driven approaches, co-create solutions with stakeholders, and monitor the implementation of actions
• Data Analysis: Conduct data analysis to identify patterns, draw inferences, and provide actionable insights
• Reporting and Documentation: Prepare detailed reports and professional presentations using Microsoft Office tools
• Stakeholder Management: Manage stakeholder relationships to create acceptance of quality observations and drive joint improvement initiatives
• Team Collaboration: Foster a collaborative environment within the team, leveraging team strengths to achieve timely and thorough completion of quality tasks
• Compliance and Standards: Ensure all products and services comply with relevant regulations, including data privacy policies, information security policies, and other applicable standards and guidelines