We are sorry to hear you are unhappy with your recent interaction with us. i can not afford to buy out right and looking for a company that does now have high interest rates. The consumer has no further obligations with FlexShopper. They will constantly call asking for money that you might not have, or need for other things, likehousing and food. As a result, we have cancelled the membership and issued a full refund for those charges which can take **** business days. Stay away! 1 On this site, we use the terms "lease," "lease agreement," "rental-purchase agreement" and "agreement" the same. A horrible experience when trying to cancel. Home How It Works Rent-to-Own Products: Everything You Need to Know. WebYour customers can lease with these quick and easy steps: Create a FlexShopper account with basic contact information. After 90 days, you also have an Early Purchase Option that allows you to own your item(s) for less. And "they sent a request to cancel the order" and if the order gets delivered to my house they told me to reject the package so the person sending it can send it back to flex shopper. FlexShopper provides a flexible and easy way for you to get the furniture, electronics, appliances and other popular brand name goods with affordable, weekly payments. FlexShopper acquired the assets of Revolution Financial, Inc. in December I emailed them back telling them it had been returned and now the want the receipt showing the tracking number where it was returned. 5 Good credit is not necessary but not everyone with bad credit is approved. Please note that FlexShopper provides a payment method via weekly leasing payments for a product or items selected by the customer. A customer service agent reached out to the consumer on 06/08 advising additional documentation was required to proceed with the order request. They owed me 98.22, just imagine doing this to 1/2 of their customers. 4 Free delivery offer applies to scheduled delivery on select major appliances, furniture, treadmills, ellipticals, exercise cycles, home gyms and outdoor grills. Simply refer to the table in your Lease to look up the Early Purchase Option amount after each payment date. 158 complaints closed in the last 12 months. Then it showed iwas behind again.called in talked to a supervisor. 1. Save and Increase Sales. 00 like Robbery Company, and also they can take money from your Bank Account every week. If I could give this company a -100 rating I would. In response to the customers complaint, our records showed that on or about 7/22/2022, the customer was in communication with a Billing Manager and customers payment information was removed at the customers request and customer was instructed to call in their outstanding payments. Simply refer to the table in your Lease to look up the Early Purchase Option amount after each payment date. This credit is only valid for online orders. Companies can ask for reviews via automatic invitations. However, if you rent multiple items at the same time, we reduce the Cash Price (and increase the Cost of Rental) by $50 for the second and each subsequent item you rent. On this site, we use the terms "lease," "lease agreement," "rental-purchase agreement" and "agreement" the same. Under your Lease, you can: (a) make 52 weekly payments or exercise an Early Purchase Option to acquire Ownership of the rented goods or (b) rent the goods for at least the initial term What to know more? Yes they are. Any time I try to chat, they are closed, and when I call I get nothing. They give you easy credit buy purchase something, i just buy ipad in best buy only cost $425 including tax, but if you buy from Flexshooper $525 is different $100.00 already, if you lease with them they cost you $1100. I just learned the hard way. They work similar to a rent to own but they have many more items to choose from. In NC, the final payment required to purchase the rented goods will be an amount greater than 10% of the Cash Price. Gain trust and grow your business with customer reviews. Even if you are struggling with bad credit, we can help. WebThe Cash Price may be higher than the cash price you would pay if you were to purchase Told me I was good. "You telling me this now?!" If the consumer has any further questions or concerns, please do not hesitate to contact us at*************************************. I have evidence and will upload it to prove that on November 21st their site had the promotion of the '90 days SAC option' and on the bottom of their site wasn't the exclusion notice of Florida residents. The only communication I received from you all is when my account was sold which doesn't make sense because if you all could send that email why could no one reach out. No email, no phone call or letter to alert of a problem. We'd like to better understand the experience you had and resolve all of your concerns. FlexShopper has partnerships with vendors that provide specific instructions when a customer requests to return an item. 5 Good credit is not necessary but not everyone with bad credit is approved. From Scandinavian Chic to French Cottage, from Contemporary to Rustic, you can find exactly what youre looking for. I dont have the funds! BEWARE! Our investigation revealed that: on 06/08/22, the consumer ordered an Apple MacBook Air via lease no. They told me they would not charge me, but did. FlexShopper has furniture for every room in your house. We attempted to reach the consumer, but our attempt were unsuccessful. A worthless company with worthless customer service with nothing but excuses as to why they don't do their jobs. Our marketplace allows you to shop all of these categories and beyond. Customers can get started leasing with no money out of pocket on most items. Early payoff. I am not the only person that has experienced this issue please recall my account and you all can have my card number; and place me on a payment plan. The Lease was approved and notified via email on 06/23/22. We apologize for the customers' recent experience at FlexShopper. We apologize for the customers' recent experience at FlexShopper. CHARGED CREDIT CARD FOR PAYMENTS 1 YEAR AFTER SALE COMPLETE. While customer indicates that they attempt to reach Flexshopper, Flexshopper has no call records of any such effort since August 2023. Helpful (0) Nicholas C. on 2/14/20 Because they are going to get your routing number, and take it from your checking account no matter what. Some restrictions and exclusions may apply. BBB Business Profiles generally cover a three-year reporting period. At the time I paid it, there were 2 Flexshopper deductions from my bank account. Mention this review and we will be sure to get your concerns resolved right away. BBB is here to help. Now customer complaints that payments were not automatically deducted but previously requested that automatic payments be removed. Information provided by various external sources. Items are delivered to your door step or pick up in store! Not to mention the wait time to speak with a rep. The only place they tell you about having to call to set up monthly payments is buried in the faq section. 2 You will be given a credit for one weekly payment. How To Buy FlexShopper If You Dont Live in the USA/UK (3-Step Process) Step 1: Sign Up for an International Shipping Forwarder If FlexShopper doesnt ship to your country, then you need to ship your items to a US/UK package forwarder wholl then ship your package to your international location. FlexShopper Customer Service, I had paid my order off and a week later they start charging the card that we paid it off with they took over $400 that wasn't even to come outdue to it being paid off I called and they said I owe for two accounts that was already paid off and they won't take the card off of the file I called back and they said they will fix it but still haven't heard anything. 2022 FlexShopper, LLC. 5 Good credit is not necessary but not everyone with bad credit is approved. I opened an investigation up with *** , they was supportive but told they couldnt take matters in their hands and would had to be handled by flexshopper ! Need help choosing the right products for your vehicle? It goes against our guidelines to offer incentives for reviews. This site uses Akismet to reduce spam. All rights reserved. FlexShoppers Top 9 Lease-to-Own Electronics in 2019, Rent-to-Own Products: Everything You Need to Know. How can I protect myself, FlexShopper makes every effort to resolve customer inquiries or complaints to the reasonable satisfaction of the customer whenever practical we apologize for any inconvenience. I am looking for two laptops and one ps4vr. The phone numbers I was using/given ************** and the other number **************. Under your Lease, you can: (a) make 52 weekly payments or exercise an Early Purchase Option to acquire Ownership of the rented goods or (b) rent the goods for at least the initial term and then end the lease when you want by making all required payments and returning the goods. FlexShopper makes every effort to resolve customer inquiries or complaints to the reasonable satisfaction of the customer whenever practical we apologize for any inconvenience. The transit time will vary by delivery address. You can also request them to take detailed photos of your purchases to Not worth the risk. Are the items brand new that you rent to own? Typically, all special order items require extra production time. Check your shipping confirmation to find the unique tracking number assigned to your order. The lease was closed on 03/20/2023, and the payment was posted successfully. 7 An initial security deposit and/or payment may be required. No old or used products like brick & mortar rent-to-own stores. Then after receiving my confirmation I went online to look at the reviews of the company and to my surprise I was very disappointed at all the reviews and people complaining about not getting their packages and things like that.So I called and asked to cancel my order they said that the order has already been sent in. This company does not typically respond to reviews. WebCancel items from a transaction. They have more retailers but I wanted to name a few. Provide income and banking information. Bonus Health and Wellness Discount Programs. I paid off 2 items. Reviewers satisfied with FlexShopper most frequently mention customer From there, you'll make weekly, bi-weekly, or monthly payments for a year, and if everything is paid in full and on time, it's yours to keep for good. So on 3/10/23 I was to have 2 weekly payments deducted. Hundreds if not thousands of people fall for this! All Rights Reserved.Terms of UsePrivacy PolicyInvestor Relations. They want me to go to the DMV and reissue license I my new address which is unnecessary since I just have to report it. Their services saved my Christmas for my family. 6 Find the same item on a one-year weekly lease at another lease-to-own company and well match the other companys cash price and weekly payment. WebFlexWallet App Customers can lease-to-own in your store all from within the FlexWallet app with a few simple steps: The customer texts the word "Wallet" to 34567 and receives a link to download the app for free. I was also calling into the main line where they would tell me ***** would be giving me a call back or emailing me back about the payments. All return requests include an email questionnaire customers need to reply to regarding the reason for returning an item so the request can be initiated and processed. Flexshopper has been harassing me to collect on the debt even though we have already explained the situation and contacted the police. Simply take a photo of the product you want and fill out a simple form. They also call at least 5 times a day which is harassment. Horrendous company to deal with, completely regret it! I had to reach out to my bank to cancel them. Interested in expanding your customer base and saving sales? AVOID THIS COMPANY AT ALL COSTS! You can lease-to-own one or multiple items with your available spending limit, Most of the products are new with a wide selection of the latest electronics, You dont need to go to a local lease-to-own store shop from the comfort of your home, If you need a product we dont have, with, PC Laptops, MacBooks, ChromeBooks & 2-in-1s, Apple Desktops, All-In-Ones & Desktop Towers, Printers & Scanners, Networking & Wireless and Hard Drives & Storage, Accessories such as Keyboards, Mice, Webcams, Headsets and Speakers, LED & LCD, 4K Ultra HD, OLED & QLED and Smart TVs, Home Theater Systems, Sound Bars and Receivers, Projectors & Projector Screens, TV Stands and Home Theater Seating, TV Accessories such as Antennas, Remote Controls and Karaoke Systems, Consoles, Games and Controllers for Xbox, PlayStation and Nintendo, Gaming Chairs, Headsets and PC Gaming Accessories, Retro Gaming Consoles and the latest in Kids Technology, French Door, Compact, Top & Bottom Freezer Refrigerators, Washing Machines, Dryers and Washer/Dryer Combos, Ovens, Ranges, Cooktops, Microwaves and Dishwashers, Small Appliances including Coffee Makers, Slow Cookers, Fryers, Blenders and Toaster Ovens, Upright, Handheld and Robotic Vacuums and Carpet Steamers, Air Conditioners, Air Purifiers, Humidifiers & Dehumidifiers, Fans and Heaters, Living Room: Sofas, Sectionals, Coffee & End Tables, Recliners and Chaise Lounges, Bedroom: Mattresses, Beds, Dressers, Nightstands, Vanities and Armoires, Kitchen & Dining: Tables, Chairs, Dining Sets, Bars and Buffets, Patio: Outdoor Dining Sets, Sofas, Bistro Sets, Patio Bars and Fire Pit Sets, Baby & Kids: Cribs, Changing Tables, Rocking Chairs, Kids Bedroom Sets and Desks. So far I am pleased with the way they have treated me with a couple issues I had. 3 Excluding the marketplace customers that reside in Florida, Texas and North Carolina, the Cash Price is the price we charge for a cash sale of the item (or $50 more than the price the merchant you select charges). This is your estimated weekly payment if you used your entire spending limit. This makes it less expensive to purchase the items before the end of the term of the Lease. I set up double payments each week. I have been shopping her for awhile. The customer has no further obligations to **********************. Home How It Works FlexShopper: How It Works. READ THE AGREEMENT! They never sent me a paid in full receipt. Avoid at all cost people, First issue I had would not replace my controller for my PlayStation the next day I got it second issue payments don't come out on Friday like they say it comes out in 3 to 5 days they just give you excuses I don't recommend using them. My account with Flexshopper would never show my balance so I went on a chat session to get my payoff balance and was told that my payoff would be *****, so I made the full payment of ***** and was immediately told that my payoff would be *****. After this I was assigned to ***************** who would collect on my account. WebCustomer submits a Lease Request in-store via the FlexWallet app, or heads to checkout 8 Excluding the marketplace customers that reside in Florida, Texas and North Carolina you will own the item(s) and not have to pay any additional amount if you pay the full Cash Price (the Cash Price is the price we charge for a cash sale of the item (or $50 more than the price the merchant you select charges) plus sales taxes and may be higher than the price you would pay if you were to purchase the item(s) directly; if you rent multiple items at the same time, we reduce the Cash Price (and increase the Cost of Rental) by $50 for the second and each subsequent item you rent, which makes it less expensive to purchase the items before the end of the term of the Lease). When I place order it wasn't there! All rights reserved. I am being billed double payments. Yes, this option is available on every lease! If the consumer has any further questions or concerns, please email ******************************************* or via phone at **************. They would reference back to the information placed on the account where all contact information should be going back to that Escalations department. * Prices and quantities are subject to change This person doesn't want to get caught up in a scheme of not getting what is paid for, broken merchandise, or late delivery. FlexShopper pays retailers up front, customers begin their payments the Friday after. With FlexShopper: Also, we work with you and your changing lifestyle. I ordered a recumbent bike from these people I paid it off in full a week or so after ordering two weeks later a payment was taken from my account I called them and they claim that was already scheduled prior to me paying it off today a month later from paying it off in full these people took **** out of my account when I called to ask about this they claim I didnt have that part paid and that would come out every month What? Read real reviews online (not fake ones they add) and you will see what i'm taking about. Customers can change their weekly payments to bi-weekly or monthly, whatever fits their schedule. Their rep did not do her job. Please listen to the calls and please go through everything because I am genuinely mortified over this process. One of their email telling me that I had to pay regular earliest option now was ove 1100 dollars! RUN from flexshopper!!! After your order is placed, you can call FlexShopper Billing at 855-353 Please call our Billing Department today via phone at (855) 353-9289, press 1 and ask the representative to connect you to a supervisor to address the matter. My main issue is your own team didn't know he had left or even offer to transfer me to someone who would be willing to help. I called again today as its been 5 months. You can also lease refurbished, re-certified and some used items if you choose to do this. they still told me i was stuck. I am willing to never purchase from them. * Prices and quantities are subject to change 7 An initial security deposit and/or payment may be required. My original complaint with Flexshopper was that I was told wrong information and customer service stated on multiple accounts that my original balance would stay in the system and would not go up. Never again will I use them. 2. We are a lease to own company that provides consumers with 3 payoff options.1. They came in handy for car repairs but they refused to stop charging me, even though I had paid them off before the 90 days. Please provide the email address and phone number associated with your account in a private direct message one of our team members will contact you to address this matter. I paid my elevtric bill. This site uses Akismet to reduce spam. We appreciate you reaching out to us and apologize for any inconvenience that occurred. Note that complaint text that is displayed might not represent all complaints filed with BBB. We're always here to help! In NC, the final payment required to purchase the rented goods will be an amount greater than 10% of the Cash Price. You can also call our Customer Service department via phone at (855) 353-9289 and a representative will assist you. If the consumer has any further questions or concerns, please do not hesitate to contact us at **************************************. Reading all the reviews about money still being pulled after 90 days is insane. We apologize for your recent experience at FlexShopper. The item came and did not Bluetooth as it should. SCUM OF THE EARTH! They charge a rent to own fee and then charge you again for the product. I guess they will have to send someone to my house to pick it up. 4 Free delivery offer applies to scheduled delivery on select major appliances, furniture, treadmills, ellipticals, exercise cycles, home gyms and outdoor grills. However, I have a lawyer on retainer and all my receipts sitting on ready. I did the math with flexshopper to get my mattress at a tiny fraction of the cost paid extra, i think maybe $50, and allowing me to make payments of maybe only $47.50 every week. Tip for consumers:Opt out from the arbitration agreement! The good news is that with FlexShopper you have the flexibility to lease-to-own by making 52 easy weekly payments so you can get what you need now, then pay over time. 513 total complaints in the last 3 years. Browse our marketplace to find exactly what youre looking for today. At FlexShopper, we keep on top of the hottest trends to bring you the very best products on the market. In NC, the final payment required to purchase the rented goods will be an amount greater than 10% of the Cash Price. I Received the Wrong 7 An initial security deposit and/or payment may be required. NO HELP from both calls. The shopping experience that might have been difficult On November 21st 2022 I saw an ad from Flexshopper about a PS5 on IG. To make a purchase from FlexShopper, all you have to do is go to their website and choose the item you want to buy. I was tricked and conned into using these services. This means the consumer has fulfilled the full lease term. When I asked for my account to be recalled they said it could not be done. The original issue started because of miscommunication from this company and continues to be a communication issue. We apologize for the consumers recent experience. This is the worst company that I have ever dealt with, and I have dealt with companies just as bad. Said will have a supervisor call me today have heard from no one. As a matter of policy, BBB does not endorse any product, service or business. Check out our Youtube channel or visit us at flexshopper.com. Customers can shop a selection of thousands of products and the brands they love. Cornelius, even yelled at me! There is a website that saves periodically the whole internet. But its taking responsibility and understanding that your company did not do there part when it came to replacing ***** on my account, when it came to contacting me, when it came to calling me or when it came to just handling this case overall. Simply click on the product category of your choice from cameras to mattresses, musical instruments to outdoor furniture, and so much more. Limited metro delivery areas. Now all of a sudden shows I have no credit, and no help from support talked a few times with them and they said it was fixed, but nothing changed. They quadruple price gouge for their inferior items, even gave me a payoff for cheap merchandise ~ because they refused to pick it (NOT honoring their own return policy) and continued to charge me anyway AFTER I PAID IT OFF IN FULL! You will regret it. I needed a mattress and it turns out i could have bought it outright since day one, but wanted to make sure i had cash on hand, i was moving and it was a financial stress. Limited metro delivery areas. Its going on 2 weeks since I was told a refund was requested. Like I told *** I would never wish this process on my worst enemy because it has been a living nightmare. When I would call the main number they would inform me that ***** would be calling me back and would route me to someone's phone number where I was leaving voicemails. Thank you for your inquiry. Hello Lynn, we appreciate your business and sorry to hear about the issue you're having. Learn how your comment data is processed. This company has been nothing but a nightmare because ***** had informed me during his time working on my account that the contract had been restructured to finish the rest of the $1,013.00, but when I get called by the third party you all sold my account for more than the agreed upon amount. So this is where it got even more weird, I was so infuriated I YELLED at them. Very disappointed. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. How are you going to sell an account but not even give me a chance to make any payments after being passed around through customer service with no help or no next steps. Theft of rental property is a crime in Washington. Additional parts, extensive labor and installation charges are extra. They charged us several times in one week, but would not send us an itemized statement of the chargers (they always tell you to call - that's also the advice they give here in the responses). I have seen negative responses for this company and afraid to get caught up not getting what i paid for, broken merchandise, late delivery and taking. Other than that, with full disclosures they have many options for low income buyers with bad credit. He listened through all calls and verified that the communication had been off and that communication had been incorrect. I ordered an Xbox that Im no longer able to pay for and now they wont even send me a return label. In NC, the final payment required to purchase the rented goods will be an amount greater than 10% of the Cash Price. Add your product feed to the FlexShopper.com marketplace. We reached out the consumer to discuss and address the complaint and to their satisfaction we have resolved the matter. On or about June 29, 2023, the customer informed ********************** they were a victim of identity theft and that they had reported the matter to the police. Every single agent I spoke to did not understand that I returned the tires and Tire Agent sent a refund. When I would call the main number to ask to speak to a manager or someone within the main office/corporate office they would route me back to the************** which they claimed was *****'s number. I was able to provide proof that I had been contacting in since November trying to reach ***/*****. (833) 847-3463 Get a $25 Gift Card! For FlexShopper, the positive return on capital employed ratio of 0.25% suggests that management is allocating their capital effectively. I went to my bank for support by protocol they told me I had to work with the merchant and they are refusing to help still ! I called several times and got the runaround. After 90 days, you also have an Early Purchase Option that allows you to own your item(s) for less. Once you accept the electroniclease agreement with one single click, you will have your products shipped directly to your door. The actual weekly payment may vary depending on how much spending limit you use and will be in your Lease.
Scott Meridian Vs Orvis Helios 3, Articles OTHER