axs change delivery address axs change delivery address

I never leave my family or go on vacations and was already struggling with spending $240 for the wristband. I used the wrong email address for my e-tickets. There may be additional terms applicable to the sale and use of tickets listed on the Service, which will be disclosed to you during the purchase process. If you receive someone elses package, the best course of action would be to contact the sender and explain the situation. If the amount that you pay for a ticket is obviously incorrect, regardless of whether it is an error in a price posted on the Service or otherwise communicated to you, or if you are able to order tickets before their scheduled on-sale date, then we reserve the right, at our sole discretion, to cancel your order and refund to you the amount that you paid. I use the AXS app to buy 1 ticket for the ********* game on 7/4/2023, I try multiple times because I was getting an error after serval attempts it let me enter my card and name info after submitting for payment I gave me an other error. AXS or the Client may send a summary of your purchase to the email address you provided to our Service. If you are the sender of the package, you can change the delivery address via your UPS account. We recommend using one of the following browsers for an optimal website experience. Refunds are not offered if you are unable to access an online event due to lack of bandwidth, incompatible equipment or software, or any other reason. Footer.languageSelector.ja-jp.region a Primary Ticket that is then resold) (each a Resale Ticket and collectively, the Resale Tickets), there may be applicable buyer, and/or logistics fees and charges imposed. Upon review we do see that your reshipped tickets show delivered on 3/23. UPS will typically hold a package for five business days. My sister and I were very excited to see Muse. If an event is canceled (without being rescheduled), listings for tickets to such event will be terminated. Are e-tickets different from digital tickets? They shipped my tickets to the wrong address even after updating my address months before. Police will gather the necessary information and investigate the circumstances of the missing parcel in order to determine if it was stolen, or if it was simply delayed, lost or misdirected. Remember, in order to prevent ticket misuse or to comply with any applicable requirements such as related to the ADA, our Client may at their discretion require the person purchasing tickets to be the person that uses the ticket, and therefore may require verification of identity at entry. Links to event and venue terms and conditions that are specific to such events or at such venues may be included within your purchase confirmation, ticket delivery or event reminder emails, or made available on each event and venues branded area on our Service, or made available on the applicable Clients website. No refunds are offered for online (virtual) events unless the event is canceled. Police may also be able to use surveillance video and witness accounts to identify the perpetrator and prosecute any crime associated with the theft of the package. Holder covenants not to sue any of Releasees for use of Personage as provided herein. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Most likely, the sender will be able to provide you with information on where the package should be delivered, such as the correct address or persons name. They need to release money from resales. ***Premium members get two free confirmed 2-hour delivery window requests per year. The responsibility for a package being delivered to the wrong address depends if the address is incorrect or not. Please note that if an opening act or guest artist is changed or canceled, the event is not considered canceled and you will not be entitled to a refund or exchange. If buyers Payment Method provider does not remit payment, the transaction will be canceled. Once the package leaves the facility, it will remain en route using the address you initially provided. Please be sure when accessing the AXS app you are NOT connected to WiFi. Tickets for events may be sold through distribution points other than the Service, such as the venue or event organizer itself, which may have access to different tickets than are available on the Service. For UPS, you can track the package and update the address from the tracking page. Holder also understands that at an event, the Holder assumes and bears all risks of inclement weather or force majeure events (including injury or cancellation). All completed transactions are final, so please be sure that you have selected the proper event, tickets, or other items prior to completing your purchase.We or the Client have the right to reject or cancel any purchase, including if we suspect fraud or any other issues with payment or suspicious account activity or for other suspected violations of this Agreement or our Terms of Use. See details. There is no charge for members with a UAP Preference to redirect all packages directly to a UPS Access Point location. Certain maximum resale premiums and restrictions may apply in some states and you understand that complying with laws is your responsibility and we are not responsible for providing legal advice regarding resale or pricing of tickets. There may be circumstances in which we make your tickets available for your collection at the box office of the venue at which the event will be held. 4. To do this on the date of the concert! Thank you for contacting AXS. Not informing the purchaser of a "policy" until AFTER they purchase the product is not acceptable and now I am out $165.01. Unfortunately, my **** application was checked and I could not get my passport back before the event date. Note: UPS Delivery Intercept is available within the U.S. and Puerto Rico. AXS is not the seller of Resale tickets and will be acting only on the sellers behalf when offering Resale tickets on the Service. The AXS app no longer supports WiFi and this can cause your tickets not to appear. Mail . You can contact us at guestservices@axscom and we will be sure to get your tickets to you at that time. Both you and the receiver can use the packages tracking number to check the status of the intercept request. Your receipt has been resent at this time as well. Do I need to enroll in My Choice after I create an account? 4. To read the updated Privacy Policy, please. Copyright 1994- Scan the Delivery Notice to track it and find the nearby UPS Access Point location where it was delivered. Thank you for contacting AXS. Although our Clients decide the refund policies, and AXS will follow their instructions with regard to refunds, please note the following: In an effort to give all interested customers an opportunity to purchase tickets to an event or other items via the Service, our Clients often set limits on the number of seating and/or parking rights, or tickets one customer or household is allowed to purchase. Unfortunately your request is denied. **************************************************************************We apologize for the inconvenience. A fee will be charged for additional requests. Depending on the situation, you may need to contact the sender of the package to confirm the change. You can access the help page through the main page and then look for the Chat with a Representative option. Postal Service. You may also be linked to a third-party site, which is not affiliated with our Service. We partner with multiple Venues, Clients and Promoters that create the events that our consumers attend. Your ability and/or right to transfer or resell tickets may vary. Members are charged an additional fee for each confirmed 2-hour delivery window request. There is no charge for members with a UAP Preference to redirect all packages directly to a UPS Access Point location. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'remodelormove_com-mobile-leaderboard-2','ezslot_29',167,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0');The shipper should also be responsible for making sure the package is able to be tracked. With UPS Delivery Intercept, you can conveniently request delivery changes for packages you sent, prior to the first delivery attempt. According to the CDC, older adults and people of all ages with serious underlying medical conditions may be at higher risk of death or severe illness from COVID-19. Next to the delivery address, click the down arrow . Generally, tickets can be transferred via mobile delivery from your AXS account to another person, unless our Client has prohibited transfer or resale and disclosed such prohibition during the checkout process on our Service, prior to completion of purchase. All ticket prices for events that occur in Canada are stated in Canadian Dollars. Get Shipping Help. ****Additional transportation charges may apply if outside original delivery area. I was told to go to Stubhub even though AXS is the one that conducted a "fraud check" and cancelled the tickets. The Service will automatically complete a sale if it receives any valid offer to purchase for any listing that remains in effect and available for purchase. On the third delivery attempt, the driver will leave a Delivery Change Request form at the address. You will then be asked to provide the address you want the package to be delivered to. Tickets may not be used for any contests, sweepstakes, or promotional or commercial purposes without the prior written permission of AXS, the Client, or applicable party relative to the event. Due to the high demand of this event most lines for entry will be long. If you do not receive your tickets by 4/28/23 please email us directly for ticket to be manually sent to you. Note that complaint text that is displayed might not represent all complaints filed with BBB. I am sorry to hear that your order was not received. Any ticket issued via the Service is a revocable license. Change My Address. Thank you for contacting AXS. Changing your UPS delivery address typically does not cost anything, however if you need to change the address of a package that has already been shipped, additional charges may apply. If we deem, in our sole discretion, that a listing, transfer and/or transaction violates the law, this Agreement or the terms and conditions or other rules of our Client, we may cancel such listing, transfer and/or transaction. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-1','ezslot_27',165,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-1','ezslot_28',165,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0_1');.mobile-leaderboard-1-multi-165{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}If it isnt, you can contact UPS and let them know the package was addressed to you in error. UNLESS OTHERWISE EXPRESSLY STATED HEREIN OR IN ACCORDANCE WITH ANY TERMS AND CONDITIONS ISSUED BY A CLIENT, ALL PURCHASES ARE NON-REFUNDABLE AND CANNOT BE CANCELED. We notice that your web browser is out-of-date. If you purchased your ticket via the Service (whether it is a Primary or Resale ticket), refunds will be issued by AXS or our Client to the Payment Method used to make your purchase, as follows: If an event is rescheduled, we will try to offer a ticket with the same value or in the same location as the one you originally purchased, although that is not always possible. Fraud re purchase of Muse tickets at ********** stadium, ***********, on April 6, 2023. By clicking Next, you agree to the AXS.com Terms and Conditions. Ticket purchases must be paid in full at the time of purchase, unless a payment plan is offered and entered into at the time of purchase (for example, if a payment plan is offered for season tickets). We and designated personnel of the applicable Client are authorized to perform any action on your behalf that you could otherwise perform if instructed by someone in possession of your account authorization information. If you sell or transfer tickets, you are responsible for ensuring that your transactions do not violate any applicable law, or any rules or restrictions placed on the ticket and disclosed to you at the time of purchase. AXS is not able to specify the exact date of delivery for each event, so please allow as much time as possible for your tickets to arrive. I have to make travel plans. Listings will be deemed to be in effect from the time the Service processes the listing action until the earlier of (i) the time the Service processes the expiration or withdrawal of the listing or (ii) the time the System completes the processing of a retraction action for that listing. Holder agrees not to record or transmit, or aid in recording or transmitting, any description, account, picture, or reproduction of the event. If using the AXS App, click the person icon on the bottom of your screen to access your account info. Please note that separate ticket terms and conditions of the MLS team also apply to tickets to MLS games and events. The Service cannot be responsible for transactions that were not completed or for assumptions that a transaction was completed even though you did not receive a confirmation. You agree not to hold us liable for your failure to comply with any law or our failure to notify you of, or properly apply, any law. Because we do not guarantee the authenticity of tickets purchased from any non-authorized third-party reseller (such as brokers or individuals), we recommend that you purchase tickets directly through AXS, our Client, authorized partners or from the venue box office to ensure ticket authenticity. If the driver is unable to deliver to the address, they will attempt to leave the package with a neighbour. Except as otherwise prohibited above, tickets may be resold by Holder using the Service in accordance with our Clients instructions. All applicable fees and charges will be disclosed prior to completion of your purchase. ATTENDEE PROMISE & HEALTH ACKNOWLEDGEMENT: You agree to follow event policies (including health and safety policies) and posted instructions while at the event. Venue/Event Specific Terms and Conditions. Once your purchase has been completed, we will not exchange or refund your order, even if additional tickets or parking rights become available at a later date. We make no representations or warranties about the quality of your watching experience or your display. If the package still goes uncollected at that point, then the package will be returned to the sender. Absolutely ridiculous. We may also impose fees and charges payable by the buyer, which will be disclosed to the buyer during the purchase process. Shipping information, if any, is provided at checkout. If the address cannot be corrected, the package will need to be returned. Refunds will generally be issued if an event is canceled and not rescheduled, however, this is determined by our Clients, and not by AXS. Thank you. Unfortunately this decision was not made by AXS, as AXS is solely a ticket Vendor. Upon further review I do not see where you were told that your refund was denied. If you have not received your tickets five (5) days before the event for which you purchased, please contact us at [emailprotected] or 1-888-929-7849. Tell the driver where to leave the package. Open an account to save 30% off FedEx Express, access time-saving tools, and more! *Sometimes, shippers restrict change delivery options based on package contents. Event Changes In most instances, tickets delivered via mobile delivery to your AXS account will not incur a delivery charge. SAFETY AND SECURITY. mail By: Author Olin Wade (Remodel or Move Stuff). All information provided through the Service will be managed and processed in accordance with the Privacy Policy. If the package has already been sent, unfortunately it is not possible to change the address and the sender will need to make arrangements for the package to be returned and re-sent to a different address. We have made changes to our Privacy Policy. - and then was told that there was no explanation for this other than the seller may have bought too many tickets in violation of a policy. For help with your AXS order/account . If the recipient is not home, the driver will look for a safe place to leave the package, such as a porch, garage, or with a neighbour.