bellriver homes complaints bellriver homes complaints

We were also delighted with our experienced site supervisor Mat who sent us regular weekly progress updates since the commencement of construction. Hope everything will be done in no time. I will certainly be recommending Bell River to anyone who may be thinking of building their own home. After reading a number of great reviews online, we attended the display home in Jordan Springs to inspect the features of the house. The 7 pillars are a collection of business approaches, operating philosophies, and advantages that have made Bellriver Homes one of the most reputed builders in NSW and the rest of the country. Except all these this they are reliable and trustworthy. Once the construction started Matt the site supervisor gave us a call every Friday. All the houses we looked at were around $450,000 and $460,000 and everything still needed a new kitchen on top of that. Bellriver Homes is one of the most respected and renowned home building companies in the Greater Sydney area. Independent building assessor commented that quality of build far surpassed that of many other homes he has seen. Just like the thousands of Australian homeowners who we have housed over the last 30 years, you can trust us with your home, always. The customer bond that Elizabeth talks about is readily noticeable in the hundreds of reviews Bellriver Homes has received over the years. I am extremely happy with the outcome and can't believe how seamless the Bellriver team made this experience. The fourth pillar that helped the NSW builder achieve its current status is its site start allocation schemes which limit the number of jobs it works on at a time. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. Some of them are still pending but they have already assigned to them. Color selection was easy with Sarah as she was very understanding while we took our time to decide the options. Has anyone been hit with an additional fee at the end of their build? That given, they are a busy company and a little patience helps things work smoothly. With all the House Builder we've inquired to, Bellriver has the best price and offers there is with excellent product. we started with the design and plans, the sales team very good, as we were new buyers that had no much ideas they provided me with lots of ideas t, My wife and I have recently received our first home delivered by Bellriver Homes. What a pleasure it is to be in my new home. These fundamentals ensure our client's expectations are exceeded. From the start, keep detailed records about repairs you ask for. We'll match you with one of our volunteers. As a company, it does appear that they put customer service first and foremost to gain more customers down the road. You have accepted additional cookies. Couldnt be happy with ray and the team cant wait to start building. Wow thanks for that. I made variations to the build early in the design phase and nothing was missed. For more information about Bellriver Homes, contact the company here:Bellriver HomesSonia Brown288586100inquiry@bellriverhomes.com.auLevel 2/2 Burbank Pl, Baulkham Hills NSW 2153. 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Whether you're a first home buyer or property investor, we're here to help meet all your housing needs. 2023 ProductReview.com.au Pty. Quality of workmanship and finish was of a high standard and although there were a few issues during construction, but I realise that construction is not an exact science and hiccups do occur. Over the last 12 months we looked at many display homes and met a great deal of sales people and we can honestly say that Bellriver are by far the best in regards to their attitude, knowledge of the trade, honesty and integrity. Now that we have entered the construction phase Mat has done a great job of keeping us up to date with the build so far. Their range of carpets, tiles, fixtures and finishes exceeded my expectations. From the moment I moved in it has been a joy to be here. The website (URL) for Bellriver Homes is: https://www.bellriverhomes.com.au/ What days are Bellriver Homes open? They do not investigate individual complaints against care homes. Lucky we!!! Both Liz and Vicky in the office were great !From booking in our colour selection ( also a great experience with Nazneen )to setting up payment reminders all was taken care of by Bellriver. These were few and far between given that theyre a highly regarded and organized home builder, but worth checking out. !Double triple check your tender .. recommended to get your Solictor/ lawyers approval as it will set u back 5 months plus to get it right! One thing for sure that Bell river wouldn't dodge you as other builder but you have to make sure you include everything in that paper before you sign . Lots of errors and incorrect products that l chose listed on paperwork. I had a very bad experience.The company installed a tiles roof and when it rain with wind the roof leaks. In the real world and in the online world, I dont believe that anyone finds instant success.I believe in hard work, creating success over the long term, adding value and serving others. Since our first enquiries with Bellriver, the entire team, especially Alex, Kate and Liz, have been extremely helpful and friendly during the pre-construction phase. I wanted to seek that out for myself. Authorised and regulated by the Financial Conduct Authority, Complain about council or housing association repairs, report the repair problems in detail to your landlord, find the department to complain to on GOV.UK. Bellriver Homes design distinctive homes which are tailored to our clients unique lifestyle. So much so that we commissioned an independent report by Dun & Bradstreet following which the firms credit risk analysis placed Bellriver at almost zero risk of failure. We are first home owners and did not expect for the building process to be smooth as it was. Our all issues and queries were managed well on time. He commented that he was impressed with how professional Immanuel was with the build as hes seen many site managers in his line of work and he hasnt met any as dedicated as Immanuel So thank you Immanuel for your hard work! I also had to learn more about the entire process of building my dream home. Bellriver Homes is a family owned and operated building company that has been constructing quality homes in Sydney and regional NSW for over 20 years. Make sure you first report the repair problems in detail to your landlord. We would like to take the opportunity to thank Neina who helped us up off the ground. The Sales team was very energetic and customer focused. A few significant hurdles at color selection/ contract signing but cant fault the build/ site manager or warranty team. The customer bond that Elizabeth talks about is readily noticeable in the hundreds of reviews Bellriver Homes has received over the years. This was very distressing to take as we had spent months looking for the perfect floor plan, only to have to completely alter it. It has near-perfect scores in individual feedback categories such as customer service, site admin, structural integrity, plumbing & waterproofing, electrical & lighting, flooring, and transparency. He went through a number of house designs and priced them to see what house would fit within our budget. One gave me a quote and never phoned me back. It will definitely be a Bellriver. Went for the tender meeting to find all the things Bell River originally said yes to (to get us to sign up) they have now refused and become my responsibility + added costs. It was certainly a worthwhile experience building our home with a trusted builder. We could not be happier ! The customer service team that I dealt with prior to building my first house was quite helpful at the colour selection stage. al handover. There were some hiccups along the way like many other builds. Dont include personal or financial information like your National Insurance number or credit card details. We spent a lot of weekends looking at display homes, out west. After some lengthy discussion on lot size, budget and quality, we narrowed it down to 2 builders. The spokesperson for Bellriver Homes, Clayton Gage commented on the findings of the D&B Risk Assessment Report by saying, At Bellriver Homes, we are proud of our financial health. Everyone in the team handled every building stages professionally. Bellriver Homes, a major Australian home builder with construction projects all over NSW, has announced that an independent credit risk analysis by Dun & Bradstreet found the company to be at almost zero risk of failure. This reminded us of true beloved Australia and old fashioned quality service of the 60's and 70's that are these days hard to find. Our colour consultant at the BRH offices Nazneen assisted greatly with choices and suggestions in the various decisions that we made. We were very happy with the finished product and the communication during the building process, in particular from Liz in admin and the site manager Mat.The finished product is amazing we are very happy with our new home, thank you Bellriver. Whenever I see a fault, Manni would note it down and make sure the contractors attend to it the next time they come around. Welcome to my blog!In September 2011, I started at 0.In April 2023, I had 182,000+ readers.Something seems to be working here! Our initial sales meeting was great. bellriverhomes.com.au. We instantl, Recently we sold our house and when scrolling through the internet just by chance we found Malcolm who represents Bellriver homes. Everyone at Bellriver Homes we interacted with during the built especially the building supervisor were supportive and constantly updates us of any progress or issues needed to be addressed. I also sought the other side of the story by reading negative reviews and complaints about Bellriver Homes. Im here to help by showing you some good strategies to move you forward a little faster. Their upgrade costs are very competitive with other builders. Fifth, Bellriver Homes chooses to work only in select NSW areas guaranteeing consistent margins and continuity of work. I have to say we were lucky to have construction manager like Matt Warton. Bellriver Homes is located at 25 Leewood Drive Orange, NSW 2800. Supervisors are very experienced and knowledgeable and always call us to discuss the progress. We can honestly say that we have high quality home. Give your landlord reasonable time to complete repairs before you complain. Overall constructions was completed swiftly and no stress. We committed to building with Bell River back in 2016 and moved into our new first home last month. me and my wife received our first dream house delivered by bell rivers home. Im an Australian blogger and they havent paid me anything to say this, so lets get into it. As an investor, who has 50 years experience in the construction industry, I can say that generally I had a good build, taking into account the gross shortage of good labour and materials at this time. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Even got told by the tender person (not naming) that they wont talk to me now. Today, Im keen to share my opinion of Bellriver in this unbiased review. The $1000 was to bring our plans to life and subsequently a contract which contained a fixed price, in line wit our budget. Call us now on 1800 200 888 or use the form below. I am at verge of going into agreement with Bellriver Home to build new home. She says, Our customer bond guides our actions and is the essence of the connection between us. Bellriver was refer to me by another friend who had used Bellriver Homes previously.Bellriver is my first home building experience. They were very approachable about meeting some design changes that we wanted. It started with Dane Oliver Jordan Springs display home sales officer. Hope to polish everything in no time. Ltd. All Rights Reserved. You can get more information from their website. The communication from Bell River staff across the board was great. At the end to sum of bell river homes is excellent and had a very good experience with them. I had heard the horror stories and customer satisfaction complaints out there, and simply wanted the best outcome possible. AND our 2nd will definitely be with Bellriver Homes. Infact, Mat handed over our home a month earlier than the expected delivery date without compromising on quality and on many ocassions he also went an extra mile to ensure any minor issues identified after handover were addressed quickly & effeciently by engaging the sub-contractors. When we got to site, our supervisor was hands down the person that made this expe, I built with bellriver homes because they have fix site cost. They are different when selling and completely different after you pay the deposit. Do not let your landlord put you off by saying it is the private company's problem. You have delivered us a quality home, whilst putting up with our constant questions, without complaint, and in amazing time. My family was able to move in before Christmas. We have never regretted for our decision throughout construction process. He provided other sources of information owners would require once the handover took place. Our sales consultant Daniel was personable, knowledgeable, helpful and importantly not your typical salesman. Our journey with Bellriver homes started in October 2019 when we visited the Marsden Park display home. Had no issues with workmanship & quality. Fred once again was happy to speak to our broker and solicitor at the conclusion of this meeting, in case we had missed anything before we signed the tender. Be safe. Basically everything is for a purpose and everything has an explanation and the full meaning of this is going to be known at some later stages of our lives. Baulkham Hills NSW 2153 Hello,We are currently in process of purchasing a land and house package with bell river. A lengthy process with some bumps in the beginning but then it went smooth after commencement. I wish all the best to the team for future. We built the Bayswater 22 and made a numbe. The customer bond that Elizabeth talks about is readily noticeable in the hundreds of reviews Bellriver Homes has received over the years. How much was your fixed price? The home was completed much earlier than anticipated and was finished with the same quality as discussed. If youre unhappy with the response from the local council, then you need to approach the Local Government and Social Care Ombudsman, who may be able to investigate further. Site went up + $20,000 and an additional $30. Being our first build the paperwork that was required for council etc. We spoke earlier about my reviewim at the final stages of build and i'm so upset. We also have specialist advisers at over 140 local Age UKs. Priyanka was able to secure us a brief walk-through of the inclusions at their color studio in Bella Vista in advance of any deposit commitments, which not only helped us comparing the quality with the other builders but also provided a sense of the potential upgrades that we had in our mind for our home. . It may be a slow process with the current challenges in the market, but while youre waitingconsider learning how to generate some passive cashflow online! Bellriver Homes offer new home building services, knockdown rebuilds, and house & land packages all over Sydney and regional NSW. Overall the construction phase was very pleasant and we hope that some little issues post completion will be sorted out soon. What is the web address (URL) for Bellriver Homes. If youd like to talk to one of our friendly home advisors, please call, Level 2, 2 Burbank Place, Carlene at Colour selection - who was so friendly, patient and happy to help us decide/finalise colours and type of materials. All Rights Reserved. Excellent Professionalism and Quality work by Bellriver! I would like to thank whole Team of Bell River , Sales Person - Brad (Oran Park display homes) - Very nice guy , Liz ( relation manager)-Very responsive and helpful , Lady at Colour selection appointment (couldn't remember a name ) - very friendly and specific, and my man Immanuel (Site manager) - This guy know everything , any problem or issue this guy will solve it for you even after a year, if needed he answers our queries. The housing ombudsman is a free and independent service. Even 6 weeks after we've moved in, he's still proving very helpful with our queries. We've build before with another large and reputable builder, bellriver Homes have provided us with an even more enjoyable experience on this occasion, on that basis, you should definitely consider them for your next project. Just do your homework well since you are going to build a very big house. Georgie from the sales team was pleasant and patiently showed us several designs and made some design changes to cater our needs.The promotional complimentary upgrades included in our package were 'nice to have' items that we didn't have to shell out extra money to upgrade separately. 2023 ProductReview.com.au Pty. No looking good at all like how we were told from day one ! . Bellriver Homes, a major Australian home builder with construction projects all over NSW, has announced that an independent credit risk analysis by Dun & Bradstreet found the company to be at almost zero risk of failure. they will rip you off when you reach color selection. if in near future i would have one more house i would go with bell rivers again. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. From what I had seen after speaking several times with this home builder was their quality construction and affordability of their finished product. My recommendation is to stay away. If compared. We added a number of inclusions to our plans, and Fred was never pushy towards us spending more money, and was upfront and honest about what we would/wouldnt need. The team (Kate Beeston, Sarah Aspite, Liz Latham and Diana) have been a pleasure to deal with (even the chap who opened the door to me the other day). We have a wonderful experience with his professional, friendly and customer focused mindset made him an incredible asset to the company. Overall, we would recommend using Bellriver Homes if you are building your own home as they really do know what they are doing and prioritise customer service. Next, the results of the Dun & Bradstreet risk analysis report are a testament to the companys financial health. Overall great work and we are happy with our new home. To create a businesss risk profile, the company evaluates its sustainability and payment behavior by assessing the risk of failure and the risk of slow-to-severely-delinquent payments through scores, ratings, and indices. Housing associations and housing cooperatives should have a formal complaints procedure on their websites. He kept posted on every Friday the progress of the construction. Building with Bell River provide long term security in terms of service and claims. Home & Garden. They may sound cheap as they advertise compare to other big brand building companies but they are not cheap at the end.