This text was well written and consistent throughout. This book is well-organized and clear. The broader study areas include social systems, the dynamics of change, markets, relationships between organizations and their environments, how social movements influence markets, and the power of social networks. Few if any examples are from 2009 or later. By better understanding how and why individuals perform in a certain way, organizations can better recruit, retain, and deploy workers to achieve its mission. This information is used to develop job descriptions, selection criteria, and assessment tools to help HR managers identify the best candidates for a position. This structure enhances the learner's ability to absorb and practice the materials, cases, and assessments. Organization/structure of this textbook is clear within a chapter. The first chapter also includes an introduction of why this study is important, which is an interesting inclusion. If the company culture is one that promotes customer service, then the employees are likely to display behaviors such as friendliness and helpfulness when dealing with customers. Ensuring that your employees have the tools necessary to perform well in their roles is critical to the overall success of the company. These systems often include performance metrics, feedback mechanisms, and performance appraisal processes. Meanwhile, a company can perform case studies to perform an in-depth examination of a particular organization, group, or individual. The clarity of some of the graphics or photos are a bit grainy, but not so much so that it is difficult to read or see. Try ZipRecruiter today by creating a free account! there are not many cases where something is defined early on and then revisited later in the book). The idea is that by giving employees a high level of meaning at work, workers will achieve greater satisfaction and performance. Ending each chapter with a discussion of how national culture and ethics is relevant to the topic was a powerful way to discuss diversity and continually challenge students to consider the topics from diverse perspectives. No issues have been encountered and use of the online version is user friendly. The book also includes numerous authors with a variety of expertise, further enhancing the accuracy and relevance of topics. Reviewed by Justin Greenleaf, Associate Professor, Fort Hays State University on 11/1/18, This book does an excellent job of providing an overview of the major topics associated with organizational behavior. The text, Organizational Behavior provides a comprehensive overview of several topics, including: motivation, communication, managing groups and teams, conflict resolution, power and politics, making decisions, etc. Over the following years, the concept of organizational behavior widened. The organization could be enhanced if there were an up-front "umbrella" model for organizational behavior that tied together all the subjects covered in the textbook. As a result, I imagine that this book may need updates every 5 years or so to stay relevant. For businesses, organizational behavior is used to streamline efficiency, improve productivity, and spark innovation to give firms a competitive edge. Organizational Behavior and Human Performance, 7(2), 340-358. The book designates a chapter to demographic diversity and cultural diversity and includes one sub-section at the end of each chapter that briefly describes cultural differences in relation to the content from that chapter. If you are following the order of information in the text, your class would begin with these important concepts. By understanding how these elements interact with one another, improvements can be made. Case studies are also old, though still useful. I supplement the class with my own links to videos and articles. read more. The Ph.D. program in organizational behavior is an interfaculty program offered by the Graduate School of Arts and Sciences (GSAS) at . However, if they have the information for chapter and/or sub-section number and title, they would be able to sufficiently navigate the pdf to find the content needed. It is the study and application of knowledge about how people act within organizations. The structure of the book is internally consistent for each chapter, giving the learner an opportunity to understand the layout and approach of the book and its chapters. if any future updates were made to this content, readers could benefit from a standard set of questions to add to the end of each case that would encourage the instructor and students to find out more to see if the implications of that case still apply based on the newer information on the company/CEO/manager described. An addition of an overall framework and an integrative case study would help provide consistency of topics across chapters. The first chapter also includes an introduction of why this study is important, which is an interesting inclusion. Thank you for sharing your ideas on the subject. Employee Motivation Motivation is a crucial element when we talk about employee engagement. These operational failures of supply chain systems can have a massive impact on both customer and employee satisfaction. Keeping clients and employees satisfied. This book does a good job in covering relevant topics related to organizational behavior. The text is written in a way that will allow easy updates in the future and the content has staying power. The content is very modular and can easily be referred to in larger or smaller parts. The first is the individual level, which involves organizational psychology and understanding human behavior and incentives. read more. The content is up-to-date and can be easily updated with more recent information. The structure of the chapters is very consistent. This is one of the significant weakness of this textbook. Organizational behavior data can be quantitative or qualitative. Organizational behavior is the study of how people interact with others in an organization, such as a company. Students in this course may learn concepts that create the behaviors of persons and groups within organizational systems. The text covers all areas and Ideas of organizational behavior including aspects of both demographic and cultural diversity, individual differences and perception, individual attitudes and behaviors, and theories of motivation. Since the textbook does not include a subject index or glossary of key terms, it would make it difficult for students to find definitions easily. But overall, this is a solid intro OB text. The design of the book separates the learning topics into small learning packages that can be selected based on the need. I found the discussion in these areas to be both relevant and thoughtful. The text is presented in a logical progression from "Individual", "Groups", and finally "Organizations". Uses relevant business cases, which will need to be updated in a few years. This book is comprehensive in two ways:
While some factors are more easily controlled by the organizationsuch as its structure or people hiredit still must be able to respond to external factors and changes in the economic environment. It helps you in- The main objective is to improve communication among people. The book covers all the relevant topics for organizational behavior. CENTER FOR OPEN EDUCATION | The Open Education Network is based in the Center for Open Education in the University of Minnesotas College of Education and Human Development. The goal of the survey is to gather quantitative data on attitudes, behaviors, and perceptions related to a particular topic. Harvard Business School. Thank you. An organization fosters increased opportunity for success with an efficient and effective team in a comfortable, safe environment. Using sections of it for a professional business communication class. read more. Investopedia requires writers to use primary sources to support their work. The topic is interesting and relevant. There are some places where the book makes reference to "your instructor has this information" as though there are accompanying Instructor Resources but I am unaware of how to access those if they do exist. Classroom behavior management is important for creating and sustaining an orderly learning environment in the classroom. It talks about current practices in today's organizations. We also reference original research from other reputable publishers where appropriate. In terms of editing and proofing, this book does quite well. Each chapter is clearly titled, provides an outline, key terms, and summary of learning outcomes. The leaders of the Hawthorne study had a couple of radical notions. This text is ready to be separated into unique, standalone learning packages. This revision would be a major undertaking and a challenge for the authors. This may be this textbooks significant strength. This text is highly modular. Researchers are taught to consider whether or not (and to what degree) the Hawthorne Effect may skew their findings on human behavior. When I downloaded the pdf, there were some issues with the formatting of the content. It would have been helpful to have a "bookmark" or similar feature to easily highlight important concepts or see where I stopped reading. Carol M. Kopp edits features on a wide range of subjects for Investopedia, including investing, personal finance, retirement planning, taxes, business management, and career development. A hierarchical system with clear roles and responsibilities, for example, may encourage people to work together in a structured, efficient manner. read more. Where it seems to differ from other Organizational Behavior books is the level of attention devoted to topics (some might for example focus less on negotiation, while this book has a chapter on it; other books might have a chapter devoted just to individual differences, while this one focuses on individual differences and perception within one chapter). Candidate, James Madison University on 11/29/21, This book is comprehensive in two ways:
Ultimately, companies repairing less-than-ideal practices by studying and implementing changes based on the principles of organizational behavior can become more successful and more profitable. Mie Augier. In short, this textbook is due for a major revision and would require the authors to revise all aspects of the textbook considerably. The four elements of organizational behavior are people, structure, technology, and the external environment. The Organizational Behavior course includes a series of openly licensed written assignments and discussions aligned to specific learning outcomes and chapters. Its important to create a team of individuals who can work together effectively and efficiently, and who possess the values and personalities that are well-suited to the job at hand. Instructors will have to provide class updates, particularly in the rapidly-changing field of diversity. Reviewed by Jim Hickel, Adjunct Instructor, American University on 3/15/21, The book covers all the relevant topics for organizational behavior. University of Minnesota, 330 Wulling Hall, 86 Pleasant Street S.E., Minneapolis, MN 55455, Except where otherwise noted, content on this site is licensed under a Creative Commons Attribution 4.0 License. I passed the PA no problem. Choosing exceptional candidates during the hiring process will help your business thrive. These may include a lack of direction or strategic vision for a company, difficulty getting employees on board with that vision, pacifying workplace conflict or creating a more amenable work environment, issues with training employees, poor communication or feedback, and so on. The field examines the impact of various factors on behavior within an organization. The questions at the end of each chapter for reflection could push students a bit further in engaging with the material, and I would like to see some updates to the textbook when it comes to topics that should be covered (such as mindfulness and presenteeism) as well as case studies and examples from the last 3-5 years. To conclude, with significant interface improvements and a major revision, this could become an excellent option for both students and instructors. I am impressed with the writing. The instructor would have a relatively easy time developing a syllabus and course activities that are based on the identified learning outcomes. The book contains accurate discussion of concepts, theories, and application. With the learning objectives clearly outlined, it would be easy to break this work into smaller modules or recombine sections into lessons. The textbook is very lengthy, as are many Organizational Behavior texts, so it may be difficult for each chapter to be covered during a semester. The organization was easy to navigate for the end user. This may explain a somewhat random sequence of topics of 15 chapters. This book does a nice job organizing the various topics by themes and providing appropriate sub-headings to help the reader make sense of the overarching concepts of the book. Additionally, it includes critical thinking For example, if a company has a mission statement focused on providing the highest quality of customer service, then the companys core values may be centered around customer satisfaction, communication and professionalism. While organizational behavior is concerned with understanding and improving the behavior of individuals, organizational theory is concerned with developing and testing theories about how organizations function and how they can be structured effectively. In the PDF, there were several instances in which chapters did not start on a new page (and instead started mid-page) which was distracting. Economic conditions, for example, can affect the availability of resources, while changes in the law can create new challenges. I concentrated on organizational theory for my criminal justice degree. At The text included a comprehensive table of contents, but no index or glossary. Those initial findings inspired a series of wide-ranging studies between 1924 and 1933. Terms and concepts carry the same explanation and context from one chapter to the next. This will shape the expectations of the employees, such as expecting them to be courteous and willing to go the extra mile to serve the customer. Being a part of any group demands skills. In a similar manner, companies may perform interviews to gather data about individuals' experiences, attitudes, and perceptions. There are appropriate graphics/pictures that quickly support and reinforce key concepts. Here are reasons to explore an OB class: Learn the blueprints by which any organization functions: The majority of US employees work in small businesses with 500 or fewer employees. The diverse backgrounds of the students led to active and engaging . 5 Nobel Prize-Winning Economic Theories You Should Know About, How Smart Companies Are Keeping Employees Engaged. The content included in this book is both accurate and well supported. Organizational behavior (OB) is defined as the systematic study and application of knowledge about how individuals and groups act within the organizations where they work. The Organization-Group-Individual model introduced in Chapter 1 doesn't easily relate to the concepts discussed in each chapter. The information was presented in way that made it easy to understand and apply. CEOs act as the company's public face and make major corporate decisions. To get the best possible experience please use the latest version of Chrome, Firefox, Safari, or Microsoft Edge to view this website. Reviewed by Rose Helens-Hart, Assistant Professor, Fort Hays State University on 11/28/18, Text covers the major topics one would expect to see in a 200-300 level OB course. When I copied and pasted the links from the .pdf version, I got many errors, some indicating I needed login information to access the site. Along with this, each chapter has appropriate examples and exercises that correspond with the covered material. Reviewed by Marcia Hagen, Associate Professor, Metropolitan State on 8/21/16, Has chapters on the major themes such as diversity, decision making, motivation, ethics, and leadership to name a few; goes over the major theories. The book is extensive, but each chapter is easily navigated by students. Organizational behavior is the "the study of human behavior in organizational settings, the interface between human behavior and the organization, and the organization itself." iEduNote "Organizational behavior is directly concerned with the understanding, prediction, and control of human behavior in organizations." Fred Luthans Goals Reviewed by Tracey Sigler, Associate Professor, The Citadel on 11/30/20, Covers all the traditional topics Additionally, there were several broken weblinks that need to be updated. Organizational behavior is the resulting behavior of the people within the organization based on the culture theyre immersed in. (1) The organizational behavior topics it covers. Thus, many. In particular links to outside web sites are out of date and many link to dead web sites. Attribution bias occurs when individuals incorrectly perceive the causes of events and behaviors, often attributing successes to their own abilities and failures to others. In addition, each chapter contains a sub-section The Role of Ethics and National Culture to ensure that students understand cultural relevance of OB concepts. The text was comprehensive, covering areas that are important when teaching organizational behavior. Updating may be difficult for instructors to implemenet, due to the imbedding of cases into so many areas of the text. Each has its own recommended actions, such as reorganizing groups, modifying compensation structures, or changing methods of performance evaluation. The book was current as of its 2017 publication date, which is about as high as most expectations would go for a free online textbook. The text, Organizational Behavior provides a comprehensive overview of several topics, including: motivation, communication, managing groups and teams, conflict resolution, power and politics, making decisions, etc. Reviewed by Brittni Heiden, Senior Director of Graduate Programs, Trine University on 4/16/21, The text, Organizational Behavior provides a comprehensive overview of several topics, including: motivation, communication, managing groups and teams, conflict resolution, power and politics, making decisions, etc. Reviewed by Laura Boehme, Chief Information/Human Resources Officer; Faculty, Central Oregon Community College on 1/12/21, This book is extremely comprehensive and covers a the broad variety of organizational behavior topics. Reviewed by Stephanie McWilliams, ClinicInstructor, West Virginia University on 5/21/18, This book includes many topics that others in this area do not, such as interpersonal interaction tactics and diversity considerations. In addition, organizational behavior can be used to be better understand how each individual may uniquely approach a training, allowing for more customized approaches based on different styles. The flow of the book makes it logical to build each chapter based on the previous one. Or a retail establishment where the point-of-sale system reboots every 10 minutes? Corporate culture refers to the beliefs and behaviors that determine how a company's employees and management interact. The most relatable topics are covered proportional to students' interest levels. The content is well-organized. In general, no key mistakes were identified. In the realm of organizational behavior, the research thus far has shown that four key elements contribute to human behavior within a workplace: Critical to understanding organizational behavior is grasping that all four of these components make up the culture of a company and the way in which the employees behave within it. The key takeaways aid student understanding and ensure the main objective is understood for each section. For instance, the section on diversity refers to the Age Discrimination Act of 1975, Title VII of the Civil Rights Act of 1964, the 1990 Americans with Disabilities Act and other laws prohibiting discrimination. Each chapter is clearly titled, provides an outline, key terms, and summary of learning outcomes.
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