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Nobody could explain how to email tickets after being sent to four different people. How to get your money back from a Zelle scam or accidental money transfer, This PayPal invoice scam almost got me. Picking up your tickets at one of our Last Minute Service Centres? {{ userNotificationState.getAlertCount('bell') }}. As long as the tickets were transferred by the seller you are fine. Submit a complaint and get your issue resolved. Are you the buyer or seller because you post is confusing? No one from the company has offered to fix this issue, they are rude and now that they have my money they won't even listen to me. Fastest way to talk to a real StubHub rep. This website is using a security service to protect itself from online attacks. million verified professionals across 35 million companies. Re: Accepted tickets in Ticketmaster with different email than StubHub account. Corporate Phone Number: 1-415-222-8400. Here is a copy of my most recent email:Are you serious? Contacting StubHub - by phone or otherwise While 866-788-2482 is StubHub's best toll-free number, there are 3 total ways to get in touch with them. Hi @Lee36. Sold tickets on StubHub but don't have them. Filed today. Use of this website signifies your agreement to our, Understanding your order's delivery status, Updating your default payment method to sell tickets, Got an email saying my StubHub account info changed, Listing tickets on StubHub and different ways to deliver them, How to list Mobile transfer tickets on StubHub, Entering barcodes on StubHub listings or sales, Uploading PDF tickets to a StubHub listing or sale, Selling a type of mobile ticket and transferring it to the buyer. Performance & security by Cloudflare. hours. Remind me when call center opens. My Listings. The company took my money! The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Re: I accidentally put the wrong email when buying tickets. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. How to win your consumer dispute using the Elliott Method. Welcome to StubHub Community! Check out our directory. trying to get a phone number for corp. office the number on home page does not work!!!!!! 01-06-2022 08:07 PM. Select 'Sign in. We'll automatically confirm your order within 30 minutes of correct transfer. Is this your company? The company provides a physical address, 7 phone numbers, and 2 emails, as well as 5 social media accounts. I Was charged $188 because I was unaware that PDF in fact means "electronic ticket" and not a PDF file. form" and let us know how we can help you. Cloudflare Ray ID: 7c0c3f0fa8573885 My American Tourister luggage is defective. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. Can I get my 173,116 Chase Ultimate Rewards points refunded? Looking for a particular StubHub employee's phone or email? Consumer Alert: Beware of travel clubs with "VIP" prices, Quake City Confidential: How we made it through our first earthquake in Christchurch, please contact our team at Elliott Advocacy through this form. StubHub was founded by Eric Baker and Jeff Fluhr. We found clear and detailed contact information for StubHub. In all, StubHub uses 5 work email formats. We are changing the way you register and sign-in to the StubHub Community. Are you the buyer or seller because you post is confusing? Alternatively, you can send us an email at SO MUCH FOR THEIR GAURENTEE! My Whirlpool stove is defective again. (business & personal). tickets can be for sports, concerts, theater and live entertainment. Sorry we couldn't be helpful. Check out our FAQ Call us Give us a call if you need help with something urgent. Game is at 7. Open our virtual assistant, click on "Contact still has not resolved my issue. Claim it and get a lot of features. Customer service all the way to your seat, 2000-2022 StubHub. They contact you, and the email even looks like it came from StubHub support. Buying Selling Account & Settings Getting your Mobile transfer tickets Understanding your order's delivery status Event statuses when buying tickets Reselling tickets bought on StubHub Postponed or rescheduled events {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)"},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__. StubHub competes in a variety of industries, such as ticket exchange and ticket resale. Reddit and its partners use cookies and similar technologies to provide you with a better experience. All Rights Reserved. Ask the Community Contact Support Related Articles Required fields are marked. As I'm looking for a corporate office number to speak with someone with the authority to make a decision, I find that it only leads me back to the customer care line. If you click on the chat option, there's an option in the bottom right that says "contact form" that will let you send an email. Discuss the issues you have had with StubHub and work with their customer service team to find a resolution. (on the StubHub app, go to 'My tickets.' jdoe@stubhub.com), which is being used by 88.9% of StubHub work email addresses. 175048 members 524 online Browse the forums Buying and Purchased tickets 1269 Posts Selling Tickets 1306 Posts Account and Settings 145 Posts Events and Venues 161 Posts Major Events 0 Posts Community activity Start a Discussion Recent Unanswered Suspicious Email Help us improve this article with your feedback. Such a shame to ruin a good music experience with this lack of customer care. For over 20 years, StubHub has been the leading marketplace for fans to buy and sell tickets. No credit card required. We'll do our best to get back to you in the next 24 Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. Waited too long to get a passport? 50. miles of. Tap the first drop-down menu to see 'Settings'), Select the 'Contact' tab (on the StubHub app, tap the second drop-down menu to see it). Absolutely ridiculous lack of real customer service. My Tickets. Search over 700 I have the same case, I accidentally put the wrong email when buying tickets. If you were the buyer and gave the incorrect email address contact StubHub or send a private message to @TeamStubHub and someone will be able to fix it for you. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of StubHub, Like, share & subscribe to StubHub on YouTube at, Check out StubHub's Instagram pictures and videos at. Customer service all the way to your seat, 2000-2022 StubHub. Click here to get notifications about new complaints of StubHub. : Is there anything else I can help you with?Me: you havent helped me with what I came here for, 3)The customers always right right? A person pretends to be from StubHub. Customer service all the way to your seat, 2000-2022 StubHub. Heres how to spot it, How to find the best hotel at the lowest rate, Here it is: The complete guide to summer travel, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now. Emails found on company website yourfeedbackmatters@stubhub.com 100% Support 0 0 Emails found on 3rd party websites laudooley@stubhub.com 99% executive 0 0 jerskine@stubhub.com 99% They have ruined my World Series experience. StubHub phone numbers 1866 788 2482 5 8 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHub's email addresses? Pro tips & talking points. If you could help me correct this, that would be great, Im freaking out. Contact. Sorry we couldn't be helpful. Southwest just got a one-two punch for its holiday misdeeds. Here's what's shakin' on South Island. Your IP: Or is any of the information above inaccurate? For more information, please see our The best phone number for StubHub is their 866-788-2482 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. 199 Fremont Street, Floor 4San Francisco, CA 94105 USACorporate Phone Number: 1-415-222-8400Fax Number: 1-415-222-8552Customer Service Number: 1-866-788-2482, Your email address will not be published. victoria Ayala 1 review FR A day ago Avoid at all costs Under 'Email address' or 'Primary phone,' select the pencil. These tickets can be for sports, concerts, theater and live entertainment. ', Enter your email address, the access code, and your phone number. Prices may be higher or lower than face value. STUB HUB GAURENTEES THAT IF YU BUY TWO TICKETS TOGETHER THEY WILL BE SIDE BY SIDE. They buy good feelings and solutions to problems. Customer Service. The login page will open in a new tab. Yes the exact pickup location and times. Stay away from this company unless you want to get screwed. Delivering tickets 21. Danielle is the author of this solution article. Try any other company just not this one. Address 199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available every day from 5 a.m. to 9 p.m. Pacific Time in the U.S. and Canada. They call you stupid and hang up on you. No. To update your primary email address or phone number: Did you find it helpful? Lorem ipsum dolor sit, amet consectetur adipisicing elit. Product shipment, payment, communication, billing, and any kind of service-related complaint about StubHub can be filed via the specific StubHub complaint section. 5)A happy, satisfied customer is likely to return and/or tell others about the good experiences that they had when dealing with your company word of mouth recommendations from friends and colleagues are very valuable.and believe you me, I am not a happy satisfied customer. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Thanks for your message we aim to get back to you within 24 hours. Email Contacts customerservice@stubhub.com Social Media Contacts Executive Contacts Primary Contact Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. Were always here to help. StubHub U.S. and Canada Reviews | Read Customer Service Reviews of www.stubhub.com Events & Entertainment Events & Venues Event Ticket Seller StubHub U.S. and Canada StubHub U.S. and Canada Reviews 7,481 Bad 1.6 VERIFIED COMPANY www.stubhub.com Visit this website Sort: Most relevant ma. Founded in 2000 and headquartered in San Francisco, California, StubHub is a San Francisco-based ticket exchange and resale company. Initial StubHub complaints should be directed to their team directly. Under 'Have an access code,' select 'Find your order. Dear Stubhub,I want you to know that this is the last purchase that I will be making through this company, all thanks to your customer service reps. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. The customer service is terrible and are looking to only take your money and not deliver your physical tickets or help in any way. The person contacting you asks to confirm your account or payment information. : That is rightMe: well that isnt what happened so. Has anyone had this before? This may include details from your tickets (so be sure to keep them), or information from the event venue. Inexperience with ticket buying, would like a refund. Know any other ways to contact StubHub? Buy and sell sports tickets, concert tickets, theater tickets and Broadway tickets on StubHub! At this time if you need to change your email address on file, you will need to contact us so that we can make this change for you. Customer Service Number: 1-866-788-2482. Alternatively, you can send us an email at customersupportuk@stubhub.co.uk FAQ Lots of answers to questions are in our FAQ. Remote, wild and devilishly subversive: Heres why Americans are coming back to Tasmania, Hiking Confidential: Almost live from the hills of Christchurch, New Zealand. The latest review Stubhub ticketing was posted on Apr 11, 2023. Give us a call if you need help with something urgent. Copyright Coporate Office Headquarters -2023. will see them in court how much will that cost stubhub? After logging in you can close it and return to this page. proven methods for fixing any consumer problem. Use this comments board to leave complaints and reviews about StubHub. I requested a refund on December 21, 2021 and have not received anything - not even an email update. You're all set! NEVER BUY FROM HERE, NEVER. The action you just performed triggered the security solution. and our How do I get it fixed? Welcome to StubHub Support My Orders My Sales My Account Community Browse Help Categories Where are my tickets? You can email the site owner to let them know you were blocked. But its complicated. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Check your order confirmation email for Sign In. The Stubhub Refunds by Email Another way you might reach the company is by sending them an email. When you buy tickets as a guest, check your order confirmation email for a 6-digit access code. StubHub corporate office address Print StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Was this answer helpful? Most customer needs are emotional rather than logical. Re: Can I contact my buyer? is there a way to contact stubhub that isn't their phone number, facebook or twitter. 292 Please log in again. The ability to swallow ones pride and accept blame or negative feedback is crucial. Me: Correct at checkout it was $353.56USD so that is the total American taken out of my bank or what should have happened.Agent. Cookie Notice I tried calling and was on hold forever. You will enter your community username and new password and done! Get contact details including emails and phone numbers The worst customer service that I have ever experienced. To update your primary email address or phone number: Go to 'Profile' then Settings (on the StubHub app, go to 'My tickets.' Tap the first drop-down menu to see 'Settings') Select the 'Contact' tab (on the StubHub app, tap the second drop-down menu to see it) Under 'Email address' or 'Primary phone,' select the pencil. Lots of answers to questions are in our FAQ. All Rights Reserved. free lookups / month. Airbnb banned me because I used to live in Russia. It's often the quickest way to sort something out. Contact StubHub customer service as soon as possible by phone at 1-866-STUBHUB (1-866-788-2482), or by email at [email protected]. To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide) Send your email to customerservice@stubhub.com Call 1-866-788-2482 to speak to a customer service representative from StubHub. 'Under 'Have an access code,' select 'Find your order.' Enter your email address, the access code, and your phone number Select 'Continue' You don't have an access code but you bought tickets as a guest See your tickets by setting up or logging in to your StubHub account: Go to 'Profile' then 'Sign in' Use the access code from your order confirmation email to see your tickets: See your tickets by setting up or logging in to your StubHub account: Did you find it helpful? Please help. Welcome to StubHub Support Support Home / Contact information Browse by Category Getting started About StubHub Technical Support Account and Settings General settings Contact information Payment settings Preferences and notifications Event and Venue Buyers Sellers How to change my default contact information . The only way for sellers to transfer tickets is to forward the email with the link. It is a terrible business and horrible customer service. I was told a week ago that my case was turned over to a technician and would be contacted within 48 hours. janedoe@stubhub.com) and [first]. Eversource Gas says I have a leak. Did we mention it's free? Plus, it's the end of the semester and we're throwing a party! We'll do our best to get back to you in the next 24 hours. STAY AWAY! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Or, they can contact you as a seller listed on StubHub. Re: I accidentally put the wrong email when buying tickets, Hi I am in the same boat, I booked tickets for the nets game in Monday, and I did it as a guest, I put in the wrong email, I have order details. No phone number, no email, no chat. You can find contact details for StubHub above. Email address customerservice@stubhub.com Call-back available NO Department you are emailing Customer Service Customer service hours 24 hours, 7 days Most likely time of response 9am Average wait 10 Rank (overall) 2 Alternate methods phone, email, web Quality of communication 57% Quality of help 77% Customer votes 693 How to change the delivery method of my sale. You can call 866-788-2482 or send a dm to @TeamStubHub and explain you have a pass and they can assist. Yes No Still Need Help? My understanding is the tickets should be transferred on Ticketmaster to my name and email address, I should then receive an email from Ticketmaster separately to my email address and he loses access to the tickets. We publish the names and emails of customer service managers. All Rights Reserved. After the switch, you will enter the email address you use to access the community in order to reset your password. What happens is, the "buyer info" email that you send the tickets to, is actually a stubhub email address that's been generated specifically for that order. The more you know your customers, the better you become at anticipating their needs. Danielle is the author of this solution article. Worst service ever and do not deliver what customer expects. Heres what to do. I listened my tickets on StubHub as mobile transfer and. 1. 199 Fremont Street, Floor 4. Whats the Booking.com refund process? : And I believe that was sent to you in the confirmation email of your purchase.Agent. I have now been waiting for a call back for over a week and you have owed me money for over two weeks. San Francisco, CA 94105 USA. Youll also connect with other readers who want to make the world a better place. All Dates. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Since you accepted the transfer (yes, it is true that if you are logged on to another TM account and click on the accept link, it will assign the transfer tickets to that email address). You may or may not have one. Plus, we have insightful letters, insider tips, and more. Quick & Easy Sell event tickets from any device in a few steps Massive Audience Over 100 million fans buying 1.3 tickets per second on StubHub Secure We'll help get your tickets to buyers wherever you are Get paid Receive payment from StubHub directly I've had great success with selling tickets on StubHub, even for those last-minute tickets. The most common StubHub email format is [first_initial] [last] (ex. : The site is US based and all pay outs are done in US dollars and so if you go to Stubhub.ca it will send you to Stubhub.com as we no longer have a Canadian siteMe: So again, where does it say the total in American then, it is false advertising on your part when you WRITE TOTAL. 03-16-2022 08:50 PM. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. StubHub is a ticket reseller. When I replied to the email saying I'd like to take advantage of that, they replied with "sorry that was a mistake, that option is no longer available for tonight's show" I replied with "This will be for tomorrow's show, how do I move forward? " ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with StubHub Customer Service. StubHub has an average consumer rating of 2 stars from 292 reviews. 150-0043, Shibuya, Dogenzaka, 2 Chome1012 B2, Japan. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I hope you take this message to heart, they will not help you so save your money and time and look somewhere else. Do I have to pay this service bill? Combined with viagogo, we now span 90+ countries around the world. Yes The latest complaint misleading ticket sales was resolved on Aug 29, 2014. Your email address will not be published. Click to reveal let's see how dumb they are over $25.00 when lawyers will cost a pretty penny. 208.97.145.23 Up to 5 : Are you still with me?Me: yesAgent. Events Parking. StubHub has resolved 66 complaints. It provides a platform for users to put list their unwanted tickets for sale. StubHub doesn't offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. What should I do? Listen now (18 min) | In this episode: Walking up to the caldera and through Christchurch's parks. Use of this website signifies your agreement to our. StubHub deals in a variety of industries, such as ticket exchange and ticket resale, and provides its services in united states canada united kingdom germany. StubHub Contact Info: Phone number: (866) 788-2482 Website: www.stubhub.com What does StubHub do? Note: If youre having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly. All Rights Reserved. 1,915 talking about this. No. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Customer support is available every day from 5 a.m. to 9 p.m. Pacific Time in the U.S. and Canada. customersupportuk@stubhub.co.uk. Use of this website signifies your agreement to our, / Changing your default email address or phone number. Same here. Once the transaction was canceled by the buyer, I was charged 40% of the sale price. [last] (ex. Here's what can you do to speed things up, The memberships are costly and have no value. Open our virtual assistant, click on "Contact form" and let us know how we can help you. That is a scam btw. 12-08-2022 04:25 AM. Fax Number: 1-415-222-8552. Call us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S 300 E. Draper, UT 84020 Sign up for a free account. Hello, they solved something for you. Buy and sell sports tickets, concert tickets, theatre tickets and Broadway tickets on StubHub! When buying my tickets I did not notice the email that was written down was different from my personal and some random email was written down and I didnt notice until I had already made the order. Every order is 100% guaranteed. How long should it suffer? How do I get it fixed? 4)Identify and Anticipate Needs Customers don't buy products or services. Customer Service. Other common StubHub email patterns are [first] [last] (ex. U am not really sure how to contact the buyer as well. What do I do!