plate number is already associated with another sunpass account plate number is already associated with another sunpass account

Thank you for your help .Steve, cant access my account. Like WTH kind of skill set does one require to work as a customer care specialist for this company? Bought a car a few months ago, with a new license plate, now im trying to put a sunpass transponder but it says "plate number is already associated with another SunPass account" r/orlando SunPass (little) scam To check whether SunPass has placed a Registration Stop on your vehicle, and the amount due, enter your License Plate Number and Last Name of the vehicle's registered owner below. On your homescreen, Tap and hold SunPass until it starts shaking. Hello Yazlin! If I have unpaid surpass and I want to renew my tags in a different state, will I be able to do it? Driving with an altered plate, effectively? They will send multiple bills with incorrect information, you cannot speak to someone without waiting days & they are rude and unhelpful once you do speak with someone. She kept arguing with me that it wasn't. 2. Past due tolls are tied to the particular VIN (Vehicle Identification Number) associated with the plate in question. For urgent COVID info, see r/floridacoronavirus. Sunpass plate number is associated with another sunpass account. You are better off paying the few extra cents at the toll gates. I bet you wait for epass for under five minutes and Sunpass takes over ten. Receive a $5.00 Amazon gift card by referring afriend! Good luck. Non-sufficient funds fees are processed by your bank. Do you move around often? You must always cancel a subscription at least 24 hours before the trial period ends. Ever buy a SunPass sticker? You will need to contact the DMV to verify the status of your vehicle. This is the user agreement. Received an invoice with a blurry picture cannot make out tag number and the car in the picture is not mine. Reach out to FL Dept. Fund your Justuseapp Cards using your real card. Tampa Hillsborough Expressway Authority is an independent agency of the state, which provides innovative tolling transportation solutions to the Tampa Bay region. When will they respect the costumer on the line phones and empty their wallet? Disfrute de la comodidad de manejar su cuenta de this app en cualquier momento, con solo descargar la aplicacin e iniciar la sesin utilizando el mismo nmero de cuenta, nmero del transponder o nombre de usuario y PIN establecido para el manejo de su cuenta en lnea. I purchased a Sun Pass transponder June 7 to be mailed to me. I have never registered before. I have had SunPass for years & switched to a SunPass Pro over a year ago. If you have unpaid fees on your vehicle, you may not be able to register or renew your registration until you cover those pending fees. Ive just recently paid my debt to MDX and they had since released the hold on my tags. You can go to etags.com/app/fl to renew your registration. Use online account management to add a vehicle. If you can avoid sunpass do so. Payments for collection agency invoices can be made at www.thea-tolls.com. Rather than checking the database of cars and reconciling to it because the transponder didn't get read. 4. Will my old tag effect my tag. Nobody remembers seeing that plate prior to my car coming in. External web sites may have privacy and security policies that differ from those at SunPass.com. Hello Lanette. I could probably cross 10x an hour. Is there a way to save on tolls? Hello Dennis. Could the other plate possibly have the numeral "0", and not the letter "O"???? Always double-check. Florida needs to use a different company. Today, 1/14/23 approx a year later, out of the blue I got an Invoice for tolls covered by my SunPass. It is also mailed by USPS with no tracking. No human ever calls a company like this for any of the 32 items on 6 menus and submenus. I'm now waiting for a callback. cancel my Sunpass account and order Epasses. contact SunPass at 1-561-488-5312 to notify them of the change to the permanent vehicle license plate associated with the permit. Hello James. Check account balance. I spoke to my daughter today and she paid the tolls today, here us my question. These toll charges, plus any applicable administrative fees, will be billed to you through the car rental company. And if it is, where do we have that written or stated in the law? In addition, the cost of the transponder gets credited to your account and made available for tolls. A lot of these toll areas cover SunPass but you should take care in distinguishing the lanes. Cookie Notice They have earned '0' stars, and I will do what I can to avoid using toll roads, which I hear is what most people do. However, when i go to register the car for my transponder, it says the plate number is already registered to another sunpass account Im not really sure what I can do about this. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. I have a high balance, and my registration expires in 4 days, but I dont have the money to pay all my tolls right now. The cameras serve a back up in the event the transponder is not working, isnt properly mounted or isnt in the vehicle. Their FAQ page talks about partial payments, that may be able to help you. Call Us . We have made it super easy to cancel SunPass subscription at the root to avoid any and all mediums "FL Dept. Its a never ending hole. It is a physical and psychological abuse for working communities, these government south Miami is an abuse with the working class and low-income communities while they destroy our cars and charge $150 monthly for the low-income communities. If I have a registration hold on my car and I want to seller is the registration hold on the tag or on the title of the car and is that person going to have an issue registering the car in their name. Simply by how many times she asked me to repeat my name!!! To remove a registration hold, customers should call the number on their collections invoice. Your email address will not be published. They are not designed for use on motorcycles. Can I renew online now? 7. The combination of state and plate number are unique. If payment is not received within 30 days, you will receive a second invoice in the mail, which would include all of the charges from your first invoice PLUS any new tolls youve acquired since that bill (plus a new administrative fee) and you have 30 days to pay the new total. They will be able to help you and if the tolls are less than 90 days old, a customer would be able to have them paid from their SunPass account, at the SunPass rate. If you dont, you might suffer a few toll violationsand you might lose your ability to renew other car tags in your name. If used, the plate number must be identifiable and not be obliterated by the postmark, although many precanceled issues, in order to show their proper use and to be collectible, should not receive any postmarks. If you have a question about your Toll-By-Plate charges, please call the number on your Toll-By-Plate invoice. The issue is they still have not renewed their registration (at which point the plate has to be turned in), so they are still using it. The American Plate Number Single Society (APNSS) is an example of a specialist philatelic society which focuses on single stamps with plate numbers. of Transportation/SunPass. Distracted Driving and the Dangers to Road Crews, Tampa Hillsborough Expressway Authority Selects Firm for Real Estate Advisory Services, South Tampa Neighbors Choose Pickleball Courts and Farmers Market in Addition to Bay to Bay Dog Park Design, THEA Projects Add Vision Zero Initiatives. Whoever it is apparently forgot to renew their registration, so when I requested the personalized plate, I essentially took it from them. Refund us our monies when we can't even manage our accounts. Email Us . Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. Complete incompetency going on at Florida Dept. This company is trash. Their billing procedures are disconcerting; your bills (for the same day) are received out of order so you risk being late, It is impossible to reach anyone, and there is nothing you can do about it. Hi there, as the title says, i cant register the car cuz it wont let me. You could check the status of the vehicle by running the VIN number and find out whats going on. If you have toll questions or concerns, you can contact THEA using the Contact Us page of our website or by e-mailing us at [emailprotected]. If your account balance decreases to $0 or below, your SunPass is no longer active and neither is your Annual Pass if you have one. Now I need to end my surpass immediately. Jun 18, 2021. Same car, same color, same city, same license plate. Hey, guys, my name is Scoby Tech and in today's video, I am going to be showing you how to link epic games with another PSN account!Epic Games: https://www.epicgames.com/store/en-US/Merch: https://teespring.com/en-GB/stores/scoby-techs-storeYouTube Membership: https://www.youtube.com/channel/UCRHZGz8g6b10rcvhcaq1M5A/joinWant to support me? You must log in or register to reply here. The administrative fee included in each Toll-by-Plate invoice covers the cost of reviewing vehicle images, toll location records, searching for vehicle registration information, preparing and mailing statements, and processing toll payments. Verification can help ensure real people write reviews about real companies. 5. Am I SOL? the account does not have sufficient funds to cover the toll(s). Sunpass is a total scam. Too many Florida drivers confuse E-Pass and MDX passes with SunPass. Customer service is nonexistent. It might also grant DMV authority to put a registration hold on your vehicles license plate. this app es un programa innovador de peaje prepagado del Estado de la Florida. Frequently Asked Questions . I had a joint title with an ex and in april transferred the title to their name only. All rights reserved. Information about the Florida Department of Transportations Toll Relief program (starting January 1) can be found on this page: Toll Relief Program floridasturnpike.com. When I try to call in the mistake, they start the "recorded voice runaround" designed to go in circles for 30 minutes without ever connecting you to a human. Drivers with SunPass and a Pensacola Beach Annual Pass can get onto Pensacola I no longer have the tag but still owe money to that tag and that registration. I had to repeat my self several times, hopes that she would get it right. Go with E-Pass. Initial invoices from THEA are due within 30 days, which include the toll charges and an administrative fee to locate your vehicle information and prepare your bill. I plan on paying what I owe. A: When you updated your account online and added your friends license plate, you apparently mistyped the license number by one digit. If you have any other questions, we are here to assist over the phone at 1-888-865-5352 Monday through Friday 7:00 am-7:00 pm, Saturday 8:30 am-5:00 pm.". How do we get the renewal before it expires Monday10/28/19? Hello, My car was totaled then i got a new car and new tag. 4. Any solutions? Sounds like an easy problem to solve. But, it wasnt. We had a large amount of unpaid tolls that went to legal collection. The Turnpike's TOLL-BY-PLATE (TBP) program is an option ONLY on the southern 47 miles of the Turnpike, where there are no tollbooths. I owe tolls on a tag and I was wondering if I can transfer a new tag that I have to that vehicle while I pay off what I have on the other tag. #SunPass, @MYFDOT's innovative #Prepaid #Toll Program, will help you save time and money when #driving on our toll roads. You can use your SunPass transponder for a rental vehicle like another car. 3. Help! Information provided by various external sources. Please send my refund to this address. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. No excuses. Although many collectors still collect coils in this format, a larger number of these collectors prefers the PNC5 format. The plate has an unpaid balance. Hello i own on my sunpass tolls is there any way i can be on some kind of payment plan to pay the remaining balance? Very few websites allow you to remove your card details. Hello Jennifer. By becoming a SunPass customer, you will always pay the lowest toll rate in Florida and save an average of 25% on your tolls when compared to cash and TOLL-BY-PLATE customers. Youll need to contact SunPass in order to discuss how you are planning to pay any outstanding fees with them. Bitter, rude people. Los clientes de this app pagan los peajes ms bajos, ya que las tarifas son ms bajas que las tarifas en efectivo. Biggest scam on earth, but with coverage from government. always get same answer--unable to find account. Is there any way to renew my registration, and pay my tolls after? Your Toll Enforcement Invoice payment can be mailed to: FDOT/SunPass. All Electronic Tolling is a booth-less, cashless tolling system where your vehicle information is captured via a SunPass transponder or a license plate photograph. Open your GooglePlay app and goto the menu. Thanks for your help in this matter. In the case when a letter is represented in the plate number, an upper case letter usually appears at the beginning or at the end of the sequence with the former serving as a good identifier of the stamp printer. We use dedicated people and clever technology to safeguard our platform. The tolls collected on the Expressway are used to maintain, improve, and expand THEAs assets. I contacted my bank to ask if they saw any history or attempt of this transaction and they did not. Here are 8 tips for writing great reviews. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Hello Francois. A registration hold on your vehicle prohibits you from renewing your vehicle registration until you pay your outstanding balance. the license plate number is not on the account. In order to renew your registration you will need to pay any outstanding tolls as they might have your registration on hold. The Toll Collection personnel will record your Disabled Toll Permit number to account for your passage. If multiple vehicles are sharing a single transponder, you must register each vehicle to the I-PASS account. Sunpass claims I already have an email associated with my license plate. Click "Edit" beside the SunPass app and then click on "Cancel Subscription". Hello, Not paying your tolls keep your registration on hold and you are required to pay them so you dont have problems later on. . For that matter, heres a link that helps you access information about your tag for unpaid tolls along with a contact number so you could ask any question in regard to your case. If payment is still not received by the second invoice, then individual tolls that are 60 days old are sent to the collection agency and additional fees are applied. I have a large amount past due in collections due too a difficult time we went thru and we didnt pay. Thank you for your comment. Shared Balance allows customers with multiple I-PASS transponders on one account to share the funds from one account balance. Be safe from hackers and unwanted bills. EDIT: Hey guys, sorry i didnt updated the post, ended up calling sunpass and after 30 minutes on hold they fixed it. r/orlando . They charge a reasonable charge for the toll then add on 250% in administrative charges. **Pricing data is based on average subscription prices reported by Justuseapp.com users.. Hello Sheldon. First they send a bogus bill with a grainy pic of someone else's car and license plate. Hello Latoya! Am I wrong? It is printed in the selvage or border of a pane of postage stamps. View transaction activity. Sunpass is the worst customer service experience I have ever had to deal with. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings". What is the Toll Relief Program? A plate number coil (PNC) is a United States postage stamp with the number of the printing plate or plates printed on it. If you haven't rated SunPass cancellation policy yet, Rate it here . It is printed in the selvage or border of a pane of postage stamps. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Note that a registration hold can be placed on your license plate if you fail to pay those fees. I dont but cant get the issue rectified as they keep sending automated responses that dont address the issue. Clearly it is the phantom car of Georg Ohm himself (b 1789) who has reinCARnated so as to enjoy the MS, the ultimate horseless carriage he has heard so much about. I got the license plate from the DMV. How can I speak to someone regarding toll charges on the Lee Roy Selmon Expressway? For example, the United States Crops coil stamps, issued in 2006, have five designs with only one of the stamp designs bearing a plate number. Toll invoices are due in full within 30 days and can be paid online at www.thea-tolls.com. You may not be able to renew your drivers license if they put a hold on your registration. I received a legitimate bill for $3.30 for my usage of the tolls during a visit in December 2022. Same car, same color, same city, same license plate. JavaScript is disabled. Call SunPass at 888.824.8655, pay online, in person at a customer service center, or at another authorized merchant location. SunPass charged me $25 fee for their computer glitch!!! Account number:79850932. this app is the Florida Department of Transportation's innovative Prepaid Toll Program. We may have already answered your question here. Why am I certain this is only the first chapter in a long and twisted tale of incompetence by FL DMV, FDOT, and the SunPass system? Scan this QR code to download the app now. Hello Nick. Click the link, then follow the prompts to cancel your subscription. The current owner says hes not sure who to pay. When I get back, activate them, and move on with life. As for posting time, license plate reads generally take a day or two while transponder reads post much faster. SunPass can be used on other tolls, giving you the chance to pass through their designated SunPass lanes. I totaled a vehicle and transferred my transponder to the new vehicle without knowledge of this being prohibited. Feel free to add as many referrals as you want, just click Add AnotherReferral.. A: Plans to widen Atlantic to four lanes between Starkey Road, which is just west of the turnpike, and Lyons Road were put on hold about a year ago as state transportation money was diverted to cover state budget shortfalls. The system failed miserably out of the gate and failed to verify any information prior to sending the invoice and now Im supposed to believe competence will prevail? Initially, saving PNC3s had been the practice adopted by many collectors and dealers alike and, therefore, not many early issues were saved in the longer format. I did not find the error until my friend received a new license plate in the mail and I called SunPass to update my account with the new information. I have almost missed my turn and I am sure visitors to our area have no idea where they are. Please click here for detailed directions to the E-PASS Service Center Phone: (407) 823-7277 or 1-800-353-7277 Monday through Friday 7:30 AM - 7:00 PM Saturday 8:00 AM - 4:30 PM E-PASS Mailing Address P.O Box 720218 Orlando, FL 32872 Email: info@CFXway.com CFX Quick Links Facts & Resources Toll Calculator Interactive Map Get E-PASS Payment Options The official subreddit about the City of Orlando and the surrounding communities of Central Florida. Most car rental companies give customers the option of renting a toll transponder, which is linked to the credit card on file to pay for the rental vehicle for the duration of the rental period, or linking the credit card on file to pay for any Toll-by-Plate charges for the vehicle during the rental period. It may be that they put a hold on your vehicle registration owing to SunPass violations or bills. Your account may have had insufficient funds when the transaction was attempted. That'd be $800/week if I did it for forty hours. Tampa, Florida 33631-3241. Get help from adimin@mailaikaconsultant. Problem is I dont own a motorcycle, havent been to FL in over 20 years, the plate in question is registered to a car, and I live over 10 hours from where the toll billing took placeand was at work on the day in question for a law enforcement agency in my home state! Mar 14, 2017. I put in a request to renew my tags the same day at etags. Unpaid tolls are attached to the vehicle so the previous owner must fulfill those pending fees to avoid further complications when selling the vehicle. Depending on the states progress in acquiring all the land, construction may start this year or next year. In the meantime we have gotten 3 tickets for expired tags which I have paid. and our Horrible costumer service, expensive, the express ways are under construction for decades, traffic bumper to bumper and the charge a repetitive charge. You shouldnt have any problem registering your new vehicle but you are advised to contact you local DMV for more information about vehicle registration. Received an errant toll invoice showing a motorcycle with supposedly my plate number in a grainy B&W photo from the middle of the afternoon. Your account information can be incomplete, resulting in an inactive pass. For more information, please see our Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage". Subscribe to keep up to date on new driving laws, car buying advice, safety tips, driver licenses, registration renewals, title transfers andmore. 2023 Trustpilot, Inc. All rights reserved. Your information from your earlier attempt should still show. Hello Marcello. For urgent COVID info, see r/floridacoronavirus. You can do this by visiting eTags.com. Their device only works sometimes so expect to get additional invoices in the mail each month. Called several times on 1/14/2023 and their system was down. 10. He continued to tell me I must had made some kind of mistake??? Unacceptable! Sunpass plate number is associated with another sunpass account. Or is there a way to be able to do it online again? Click "My Apps and Games" then "Installed". If its a missing or twisted stop sign and its after 5 p.m. on weekdays, weekends and holidays, you can call 954-847-2600, then press 5 and the pound (#) sign and you will be connected to the departments central dispatcher. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2022 ETAGS.COM ETAGS AND THE ETAGS LOGO ARE REGISTERED TRADEMARKS ETAGS.COM IS A PRIVATELY OWNED WEBSITE AND SERVICE, AND IT IS NOT OPERATED BY ANY GOVERNMENT AGENCY. In the example above, which is a closeup of a strip of 1996 "flag over porch" self-adhesive stamps, we can see a plate number comprising five digits, one for each color layer. You can select a category of our most common questions, or you may . Hello Julie. The issue is I cannot renew my tag until it is paid in full. will i be able to go back in and try paying for registration online now that im all paid up? I did a chat with Sun Pass and it was confirmed I bought one and they processed it. My mother ordered the tag a week ago but found out last night that there is a stop on the renewal. Hello Elle. P.O. This is totally unacceptable. Can a SunPass customer receive a Toll-by-Plate invoice or collection notice? Hello Danail. The Florida Department of Transportation enforces toll processes vigilantly these unpaid SunPass violations can eliminate your ability to renew. PNC5 - Plate Number Coil 5 - A strip of 5 mint stamps with the plate number coil on the center stamp. The car was later totaled and junked. Any idea when they will be installed? Unpaid tolls to SunPass, or to any Florida toll company for that matter, will result in a future registration hold. Failure to pay any of these Florida tolls will result in higher fees in the future. Hello Michelle. Edith L Smith. You should immediately update your account information on the Website, Mobile App or call the SunPass Customer Service Center at 1-888-TOLL FLA (1-888-865-5352). that says this: Note: The SunPass Mini Sticker transponder will only operate when affixed to glass windshields. If payment is not received in that time frame, a second collection notice goes out, with the charges from your first collection notice PLUS any individual tolls that are now 60 days old. Yes, you should pay all associated toll fees to prevent license suspension. Who verified my plates for a passenger vehicle as a motorcycle? I have a stop registration on a vehicle. Tesla confirmed they do not keep track of the plates though. . You are using an out of date browser. 6. Detailed instructions are listed on the invoice. SunPass minis were originally recorded as commercial accounts, so we recommend non-commercial users check their account type to confirm it's a personal account. If you contact them online they will give you nothing but lies and premade answers to questions. Cancel the SunPass subscription directly from your Justuseapp dashboard. The plate number typically appears as one or more small digits in the margin at the bottom of the stamp. Again I contacted my bank who confirmed that there was no history of this attempted transaction on 2/10/23 or any of the surrounding dates, and they did not charge any sort of insufficient funds fee. I just paid them off. Tap on SunPass (subscription you wish to cancel). 9. Entering wrong information when updating, Click to share on Twitter (Opens in new window), Click to share on Facebook (Opens in new window), Entering wrong information when updating SunPass account can be a costly mistake, People are hurting: With so many flood-damaged homes, money is on the way to help, Photos: Best and worst looks from the 2023 Met Gala, Seaweed mass hits record-breaking size in Caribbean as it heads to Florida and Gulf, First Republic Bank seized, sold in fire sale to JPMorgan, Do Not Sell/Share My Personal Information. A SunPass, meanwhile, is a general toll coverage company for the entire state of Florida. of Transportation/SunPass" (the developer) uses to bill you. Although it costs a few dollars to order, it works for virtually every toll east of the Mississippi River that accepts E-ZPass or Florida SunPass. If we were unable to process your order due to tolls, you will only be charged by eTags if you submit a NEW order. If I have still Owe sunpass money on a truck that I gave back to the dealer and is no longer registers to my name will I be able to register a new vehicle on my name ? You will need to dispute the insufficient fund fee directly through your banking institution. Yes.You will need to clear them first so they dont keep your registration on hold. What is All-Electronic tolling? I have moved to 701 Overlook Drive Apt C0004, WinterHaven Fl 33884. Tesla Motors Club LLC (TMC) is an independent enthusiast organization and is not affiliated with Tesla Motors, Inc. or its subsidiaries. Reach out directly to SunPass via Justuseapp. You will wait over 2 hours to get to speak to someone. We also ensure all reviews are published without moderation. Right from the beginning of the conversation I could sense she wasn't actively listening. Sequential issuance: 7-character plate (2 letters, 5 digits) Sequential issuance: 7-character plate (3 letters, 4 digits) Notes: Only the current passenger standard-issue serial format is depicted. The Lee Roy Selmon Expressway became an All-Electronic Toll Roadway in September 2010. Is there somewhere I can look or someone I can speak with who can provide the details of how much money is owed to clear the registration? How are tolls collected for this type of roadway? When it comes to online tag renewal, a few unpaid SunPass tolls can get in your way. Terrible customer service, they clearly hate their jobs, maybe their own life. Model 3 delivery: My Existing inventory Car sold as new, but I don't think it is new, 60 Days - Still no title, no plates, no loan number, My 2017 S License Plate Renewal - Indiana Style (Requires an Emission Test). There is a note here: Sales Locations. TESLA, TESLA MOTORS, TESLA ROADSTER, MODEL S, MODEL X, and the TESLA, T and TESLA and T in Crest designs are trademarks or registered trademarks of Tesla Motors, Inc. in the United States and other countries. What if you have a vehicle that has a plate that has toll fees that needs to be paid. Hi my old car got repossed with the tag on it and it had unpaid tolls, Will I have a problem getting a new tag in my name? #Florida #Turnpike #FDOT. People should be fired for the inconvenience caused when this utility goes down. I was told the investigation would take 2-3 days and at that time I would receive an email with the findings. I have yet to receive it. A SunPass customer can receive an invoice or collection notice if: If a customer is a SunPass account holder and receives a Toll-by-Plate invoice, please call the number on the invoice. The web site you have selected is an external site that is not operated by SunPass.com.