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1 0 obj Postal Service. Get up-to-the-minute news sent straight to your device. Instead of receiving a paper bill, customers can now choose to receive an email notifying them that their monthly utility bill is ready. In an effort to protect the health and safety of the community, customers and staff, the City of Statesville is implementing several operational changes to encourage social distancing and help prevent the spread of COVID-19. Email Devon He said there were obstacles for some looking for help. She said it will also cut down on the time city workers have to spend on manual input of payment information. Business. Get up-to-the-minute news sent straight to your device. ROAD PRETREATMENT: Brine was spread on City streets Thursday and Friday in preparation for the predicted weather event. "We have people who may have been out of work for a few months, but now they've been working hard, but they're still behind from that time out of work and can't get caught up," Morrison said. A Statesville man was arrested for multiple felony and misdemeanor drug charges during a traffic stop. % A 16-year-old was shot along Inglewood Road in Statesville early Tuesday morning. How To Read the New Utility Bill The new layout provides much of the same information as before, plus some new details in an easier-to-read format. An explosion was reported at a metal company on Salisbury Road in Statesville on Wednesday. (919) 851 4211 ext. She also said that due to the restrictions placed on how the CARES funds are given out by the city, they can't always help. The citys E-bill promotional materials list the benefits of E-bill as: one less piece of mail to sort through; bills are received immediately; mailing delays are avoided; always know where your bill is; postage savings; and environmental savings to trees, energy and other natural resources. Batesville Water Utility. 500 S. Main StreetSuite 449Mooresville, NC 28115, 116 N. Center StreetStatesville, NC 28677. On Tuesday, 88 residential city of Statesville uilities customers had their power cut off for not paying their utility bills. Email Shawn Raleigh NC 27601 {{start_at_rate}} {{format_dollars}} {{start_price}} {{format_cents}} {{term}}, {{promotional_format_dollars}}{{promotional_price}}{{promotional_format_cents}} {{term}}, WATCH NOW: Damage still being assessed after downtown Statesville fire, Explosion, fire reported at Statesville metal company, Statesville man faces multiple felony, misdemeanor drug charges, Jets reportedly sign Statesville native Gathings as undrafted free agent, Fire damages at least 3 buildings in historic downtown Statesville on Tuesday; GG's owner: Everything's a loss, 16-year-old shot in Statesville early Tuesday morning, Hydrogen tanker truck caught fire in Troutman; multiple businesses evacuated, Despite damage from fire, Statesville fortunate no one injured, more buildings did not burn, Wake Up to Ag Day: Elementary students learn about food and farming, Iredell County new business names: April 20-27, Iredell County real estate transactions: April 12-21, Iredell Memorial Hospital dialysis unit receives new name, Second presumptive positive case of coronavirus in Iredell County, Instagram mom convicted for fabricating story about kids' kidnapping, King Charles and Queen Camilla's will use thrones recycled from King George VI's coronation, Rare images captured of butterflies taking flight after emerging from chrysalis, Ride like royalty! Davis said customers have noticed the payment link on the citys website and started using it. Northwestern Energy Bill Pay Phone Number. This isn't about giving someone something for free or welfare," Summer said. >7qv#`?G. The City of Statesville has set a participation goal at 10%. 500 E. Main Street. Devon Shelton For more information, email customerservice@statesvillenc.net or call 704-878-3564 and request that a copy of the information be sent to you. You can cancel at any time. The city also offers payment by bank draft.. How can I contact City of Statesville (NC) about my bill? Please subscribe to keep reading. Your City of Statesville Utility Bill has a new look! Electric Utilities AMI - Smart Meters Energy Savings Tips History Policies & Standards Power Outage Public Power Rates Rebates Safety Security Lighting Street Lights Utility Line Clearance Call Before you Dig Finance Budgets & Audits Purchasing Rates/Taxes/Fees/Utilities Administration and Accounting Utility and Revenue Collections Glen Bulloss, Construction Project Manager "We encourage customers to pay what they can to avoid building up a large balance that will be harder to pay off later," a news release from the City of Statesville states. Customers will be able to update telephone and address information and manage multiple utility accounts. On Tuesday, 88 residential city of Statesville uilities customers had their power cut off for not paying their utility bills. The staff will set up the account and notify the customer when it is completed. Wake Forest Power is one of 274 of the nation's more than 2,000 public power utilities . Effective immediately, the City of Statesville will not disconnect any customers service for non-payment, in order to give customers experiencing financial hardship extra time to make payments, a news release reported. Electric Utilities Assistant Director at City Of Statesville Statesville, North Carolina, United States . The customer's account will receive a credit for the $75 convenience fee that the credit card company assessed. Dec 14, 2016 Updated Jun 25, 2020. Utility customers can pay the bill through the city's online payment system, mail it in or bring it to the Collections Office at 301 S. Center St. Pursuant to N.C.G.S. Some qualified Statesville area families can apply for disaster aid from the Salvation Army. Bids will be publicly opened and read at 2:10 PM on MONDAY, May 22, 2023, at the above stated location. You have permission to edit this article. Street Light or Backyard Light Problem? Complete plans and specifications for this project can be obtained from Glen Bulloss, Construction Project Manager, City of Statesville, 300 S. Center St, Statesville, NC 28677 or via email at gbulloss@statesvillenc.net or by calling (704) 437-1143 during normal office hours. You can cancel at any time. Bidders are responsible for monitoring this site for addenda and other pertinent documents. Our mailing address is PO Box 711, Statesville, NC 28687. The city announced earlier this fall they were pairing with local non-profits for a Utility Assistance Program. Yes, doxo can process any City of Statesville (NC) payment, including for Water & Sewer and Electric. The Project includes site work, including earthwork, paving, landscaping, and utilities. Electricities Board of Directors Sworn into Office; Delays in Utility Billing Statements; SFD Receives Prestigious Insurance Rating; Shelton Named Electric Utilities Director; 2023 Year of the Trail; National . The. That prompted discussions about what could be done to help residents from facing such problems in the first place. Services vary by carriers depending upon location. doxo helps you manage your bills and protect your financial health: doxo is not an affiliate of City of Statesville (NC). WINTER STORM INFORMATION: During winter storms, the Public Works Dept. In those cases, she said they do their best to point people in the right direction, but while Morrison and other organizations can be helping hands, sometimes those hands are tied. "I'm fine with it, it's something we could possibly look at," Councilman Frederick Foster said. 51518 (704) 437-1143 Sign up for our newsletter to keep reading. Electricity, natural gas, water, sewer, and telecommunications are readily available and supplied throughout the county by a variety of providers. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. <>>> Only 1.14% of our energy comes from fossil fuels. Director City Of Statesville, NC | All Rights Reserved | Powered by, Water, Sewer & Electric Services Information. Subscribe to our Daily Headlines newsletter. Billing Questions? Automatic Bank Draft The worry-free way to pay your water bill. For questions about residential utilities please contact the providers directly for more information. Travis Campbell 2023 Iredell Economic Development Corporation. You will need your account number to use this service. 3 0 obj Our Mission: The Electric Utilities Department strives to deliver electrical service to customers as safely, efficiently, reliably and economically as possible. Click Here to Pay Utility Bill! The E-bill will come to the customers email account from customerservice@statesvillenc.net and provide a link for the customer to view their bill. Operations Manager The Bid Documents may be obtained by following instructions posted at the following location: www.statesvillenc.net/bidpostings. Fifty-plus City of Statesville utilities . Billing Questions? "That would get it through then for the people and city, and it wouldn't happen around Christmas and have the city appear like a Scrooge.". Enter a locate request now online to have your underground utilities marked or Dial 811 or 1-800-632-4949 Open Monday thru Friday 7:00 am to 7:00 pm Learn how the Safe Digging Process Works in North Carolina Who is digging in my area? According to a press release from the city, applicants must live inside the city limits and confirm they have a past due utility bill caused by COVID-19 and have not received previous CARES Act funding for utility assistance. She said another challenge isn't just paying a current bill, but paying back payments as well to get the power back on. Save my name, email, and website in this browser for the next time I comment. After that list is completed, crews work from collector streets, then to side streets, and eventually cul-de-sacs. General information about City of Statesville (NC). Please subscribe to keep reading. CLICK HERE or Call 704-878-3564 For those looking to apply to theUtility Assistance Program, applications can be made at: I-Care, 1415 Shelton Ave., on Mondays, Wednesdays, Fridays, 9-11 a.m. and 1-3 p.m.; Iredell Christian Ministries, call for an appointment 704-924-6700, Monday through Wednesday, 8 a.m.-2 p.m., Thursday, 8 a.m.-4 p.m., Friday, 8 a.m.-12 p.m.; and Yokefellow, call 704-872-7677 for an appointment, Monday through Thursday, 10 a.m.-2 p.m. You can cancel at any time. {{start_at_rate}} {{format_dollars}} {{start_price}} {{format_cents}} {{term}}, {{promotional_format_dollars}}{{promotional_price}}{{promotional_format_cents}} {{term}}, WATCH NOW: Damage still being assessed after downtown Statesville fire, Explosion, fire reported at Statesville metal company, Statesville man faces multiple felony, misdemeanor drug charges, Jets reportedly sign Statesville native Gathings as undrafted free agent, Fire damages at least 3 buildings in historic downtown Statesville on Tuesday; GG's owner: Everything's a loss, 16-year-old shot in Statesville early Tuesday morning, Hydrogen tanker truck caught fire in Troutman; multiple businesses evacuated, Despite damage from fire, Statesville fortunate no one injured, more buildings did not burn, Wake Up to Ag Day: Elementary students learn about food and farming, Iredell County new business names: April 20-27, Iredell County real estate transactions: April 12-21, Iredell Memorial Hospital dialysis unit receives new name. endobj But don't hesitate to call 704-878-3564 or email Use this insert as a guide for understanding the bill. Find out with Near Ticket. The City encourages customers to use these options so they can make payments while remaining at home: Pay online (utilities statesvillenc. Three buildings in historic downtown Statesville were damaged by fire early Tuesday morning, with roofs collapsing on at least two buildings. No endorsement has been given nor is implied. Technical Services Supervisor Customers needing to set up new utility accounts, have their utilities disconnected or transferred can make these requests via email at customerservice@statesvillenc.net or calling 704-878-3564 . (PO Box 207, Shelby, NC 28151-0207) Phone: 704-484-6840 * Fax: 704-484-6808 Office Hours: 7:30 am - 4:00 pm Monday - Friday Before construction, excavation or digging is done on your premises, call 811 to have underground utility owned lines located and marked, or visit NC 811 by clicking on the graphic to the left. "This is the compassionate, neighborly thing to do for families, including children and our seniors. City of Statesville (NC) FAQs Useful Information for City of Statesville (NC) Customers Phone Numbers Support Phone 704-878-3564 Contact Phone 704-878-3420 Social Media Facebook Twitter Email Addresses Support Email info@statesvillenc.net Locations HQ Address 227 S Center St Statesville, NC 28677 We are proud of the dedicated employees that make up this department and the extensive record we have in serving the citizens of Statesville. Utilities in Iredell County | Iredell EDC info@iredellEDC.com 704.663.1898 An Efficient Infrastructure With Room to Grow Airports Mobility Logistics Utilities Maps Sign up for the Iredell EDC Newsletter! To sign up, customers can email the city at customerservice@statesvillenc.net to request the change to electronic billing. The City reserves the right to waive any informalities and to reject any or all proposals. 4 0 obj Email Chris Tasha Hicks, Administrator (252)639-2820 The City of New Bern Department of Public Utilities is community-owned and committed to the values of a professional, hometown, customer-first utility. Utility bills for Statesville customers will look a little different starting this week, according to a press release from the city. endobj Ask your billing questions directly by phone 704-878-3564 or email (. Email Jason doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by City of Statesville (NC). CLICK HEREorCall 704-878-3564 (renews at {{format_dollars}}{{start_price}}{{format_cents}}/month + tax). To avoid late fees, please mail your payment at least five to seven business days before the due date specified on your bill. See below for direct links to some of the services provided by the Public Works Department are as follows: Engineering Leaf Collection Recycling Street Division Sanitation Stormwater Water/Sewer Maintenance Division (The $2. Please subscribe to keep reading. You can pay them on doxo with credit card, debit card, Apple Pay or bank account. Three buildings in historic downtown Statesville were damaged by fire early Tuesday morning, with roofs collapsing on at least two buildings. The city maintains a secure environment for its electronic transactions and email addresses are not shared with any outside party, explained Salmon. 301 S. Center St. Statesville, NC 28687 customerservice@statesvillenc.net 704.878.3564 Brian Summers, a Statesville native and former White House and Congressional staff member, made a plea on Facebook to the city's leaders to consider a 30-day stay on disconnections of electricity and other utilities. For commercial property utility questions contact Iredell EDC here. All Rights Reserved. Electric Utilities Department Closing Date: Open Until Filled Summary. Past-due notices or other correspondence from the city about the bill will be mailed to the billing accounts mailing address through the U.S. We appreciate your interest and would love to hear from you. Utility Account Information. 143-131 and city policy, sealed bid proposals endorsed "Tennis Courts Synthetic Resurfacing" will be received by the City of Statesville's Parks and Recreation Department at 1875 Simonton Rd, Statesville, NC 28625 no later than 2 p.m. on Tuesday, April 4, 2023, at which time all bids will be publicly opened and read aloud. Council approved . Morrison said problems with debt can quickly compound. An explosion was reported at a metal company on Salisbury Road in Statesville on Wednesday. Chris Sloan Email Josh Iredell County has its second presumptive positive test of a case of coronavirus. Like the customer service departments of many companies in the past several years, Statesvilles utilities are entering the computer age. This includes State/US routes, streets around Iredell Memorial, Fire Station entrances, etc. Customers who have traditionally paid in person should use other options for their own safety and convenience, the release states, including by mail, bank draft, phone, drop box, a bank's bill-pay service or drive-thru. Jason Lee Warehouse Project Email Travis <> CLICK HERE or Call 704-878-3564 New Utility Connections? ADVERTISEMENT FOR BIDS Warehouse Project CITY OF STATESVILLE. City residents can now pay utility bill online. Assistant Director of Electric Utilities performs difficult professional and intermediate administrative work overseeing the design, installation, operation, maintenance and repair of the City's electric transmission and distribution system; does related work as required . We are not putting up any roadblocks to keep folks from getting the help they need, Smith said in a press release from the city. Shawn Cox Uber offering horse drawn carriage rides in honor of royal coronation. Get up-to-the-minute news sent straight to your device. Customers needing to set up new utility accounts, have their utilities disconnected or transferred can make these requests via email at customerservice@statesvillenc.net or calling 704-878-3564. How to Set Up Your Utility Account In Person: M-F, 8 a.m. - 4:30 p.m. at 301 S. Center St. You must be in the office with all required information (see below) by 4:30 p.m. By Email: customerservice@statesvillenc.net What is Required to set up an Residential Account (All items on the check list must be completed before the utility can be connected.) https://www.statesvillenc.net/departments/city_administration/public_information/coronavirus/utility_payment_info, PAY BY PHONE Pay your bill over the phone 24/7 by dialing 704-878-3564 and selecting option #5. (renews at {{format_dollars}}{{start_price}}{{format_cents}}/month + tax). . Call 704-878-3406 (Police Communications Center) to report icy roads. net) or by phone (704-878-3564) using a credit card. Payments are free with a linked bank account. There were many requests from customers for this service, especially those who do not reside in Statesville, explained Statesville Finance Director Lisa Salmon, and the response has been very good.. 0. Common questions, curated and answered by doxo, about paying City of Statesville (NC) bills. Business Development Specialist Frequently Asked Questions about 811 REQUEST A LOCATE That idea of a stay got some traction with city council members, but there were concerns as well. Ultility cut offs come at a tough time for Statesville residents. There was a problem saving your notification. Working together as a partner with our community, we deliver high quality electric, water, and sewer service to over 25,000 customers located in New Bern and the surrounding areas. Funds are not restricted to only Statesville Utilities customers and can be used for payments to any utility that serves a qualified recipient. Were excited that this new system will offer convenience to our customers as well as a tool to monitor charges and consumption, said City Finance Director Lisa Salmon. It will have the same information as the monthly statement, but formatted in a slightly different way.