Assistant Manager – Quality


Position Title Assistant Manager – Quality
Band 1
Department/Function Quality Management
Location (City) Delhi NCR (Gurugram Honda Chowk Office/HO)
State Haryana
Region HO
Number of Positions 1
Reporting to (Designation/Role) Head – Quality Management
Reported by (Designation/Role) —
Ideal Age Bracket Up to 35 years
Qualification Bachelor’s degree. Relevant certifications in quality (e.g., Six Sigma, Lean) is a plus.
Experience (in years) Minimum of 5 years of experience in quality management or a related role, with a strong background in quality assurance methodologies.
Skill
  • Proficiency in change management methodologies such as Lean and Six Sigma.
  • Strong project management skills, including the ability to create and manage project plans.
  • Excellent data analysis skills to identify patterns and draw actionable inferences.
  • Experience with process audits and identifying improvement opportunities.
  • Advanced knowledge of Microsoft Office, capable of preparing detailed reports and presentations.
  • Strong stakeholder management and communication skills.
  • Ability to work effectively as part of a team and collaborate with others.
  • Willingness to travel as needed.

Preferred Qualifications:

  • Experience with technology-led improvements and familiarity with low code/no code platforms like Zoho Creator.
  • Understanding of data privacy policies, information security policies, and various compliance standards (e.g., NCPCR, NBC, UNCRC, Juvenile Justice, NDMA, CPCRC, CBSE Guidelines).
  • Experience in the edtech industry.
Key Roles & Responsibilities
  1. Quality Assurance: Ensure all services meet consistent standards.
  2. Process Audits: Perform regular process audits, challenge existing processes, and identify opportunities for improvement.
  3. Change Methodologies: Implement and oversee change methodologies, including Lean and Six Sigma, to drive continuous improvement.
  4. Project Management: Develop and manage project plans, solve problems using data-driven approaches, co-create solutions with stakeholders, and monitor the implementation of actions.
  5. Data Analysis: Conduct data analysis to identify patterns, draw inferences, and provide actionable insights.
  6. Reporting and Documentation: Prepare detailed reports and professional presentations using Microsoft Office tools.
  7. Stakeholder Management: Manage stakeholder relationships to create acceptance of quality observations and drive joint improvement initiatives.
  8. Team Collaboration: Foster a collaborative environment within the team, leveraging team strengths to achieve timely and thorough completion of quality tasks.
  9. Compliance and Standards: Ensure all products and services comply with relevant regulations, including data privacy policies, information security policies, and other applicable standards and guidelines.


Position Title Assistant Manager – Quality
Band 1
Department/Function Quality Management
Location (City) Delhi NCR (Gurugram Honda Chowk Office/HO)
State Haryana
Region HO
Number of Positions 1
Reporting to (Designation/Role) Head – Quality Management
Reported by (Designation/Role) —
Ideal Age Bracket Up to 35 years
Qualification Bachelor’s degree. Relevant certifications in quality (e.g., Six Sigma, Lean) is a plus.
Experience (in years) Minimum of 5 years of experience in quality management or a related role, with a strong background in quality assurance methodologies.
Skill
  • Proficiency in change management methodologies such as Lean and Six Sigma.
  • Strong project management skills, including the ability to create and manage project plans.
  • Excellent data analysis skills to identify patterns and draw actionable inferences.
  • Experience with process audits and identifying improvement opportunities.
  • Advanced knowledge of Microsoft Office, capable of preparing detailed reports and presentations.
  • Strong stakeholder management and communication skills.
  • Ability to work effectively as part of a team and collaborate with others.
  • Willingness to travel as needed.

Preferred Qualifications:

  • Experience with technology-led improvements and familiarity with low code/no code platforms like Zoho Creator.
  • Understanding of data privacy policies, information security policies, and various compliance standards (e.g., NCPCR, NBC, UNCRC, Juvenile Justice, NDMA, CPCRC, CBSE Guidelines).
  • Experience in the edtech industry.
Key Roles & Responsibilities
  1. Quality Assurance: Ensure all services meet consistent standards.
  2. Process Audits: Perform regular process audits, challenge existing processes, and identify opportunities for improvement.
  3. Change Methodologies: Implement and oversee change methodologies, including Lean and Six Sigma, to drive continuous improvement.
  4. Project Management: Develop and manage project plans, solve problems using data-driven approaches, co-create solutions with stakeholders, and monitor the implementation of actions.
  5. Data Analysis: Conduct data analysis to identify patterns, draw inferences, and provide actionable insights.
  6. Reporting and Documentation: Prepare detailed reports and professional presentations using Microsoft Office tools.
  7. Stakeholder Management: Manage stakeholder relationships to create acceptance of quality observations and drive joint improvement initiatives.
  8. Team Collaboration: Foster a collaborative environment within the team, leveraging team strengths to achieve timely and thorough completion of quality tasks.
  9. Compliance and Standards: Ensure all products and services comply with relevant regulations, including data privacy policies, information security policies, and other applicable standards and guidelines.