Community Participation for Sustainable and Quality Education

Community involvement is important to help develop a structured learning process both, within a formal setup like schools and institutions as well as in the outside environment.

Researchers and educators have long agreed that when parents and the community gets involved in education, children try harder and achieve more at school (e.g., Epstein, 1995) resulting in higher academic successes. Support and encouragement from parents and the community garner positive attitudes toward school and education as a whole. In the long run, a strong support structure has a positive impact on children and the community at large.

Civic participation in schools helps to ensure the relevance of the curriculum with the real world. It can also be an effective component in monitoring the process and outcomes of education at multiple levels. In resource-constrained settings such as India, community participation also serves as an effective means of advocating and mobilizing the resources needed to aid a high-quality education system.

Policymakers and educators have created several approaches to maximize parent’s involvement in the education of their children. These approaches have several features in common: programs that focus on parenting skills and the development of home conditions that support learning; school-to-home and home-to-school communication about school programs and children’s progress; the use of volunteers at school or in other locations to support the school and students; and participation by families in decision-making, governance, and advocacy (Bauch, 1994; Davies, 1991).

These approaches, however, were not developed in the early years within the rural communities. Rural communities differ from urban and suburban ones, and they also differ from one another (Flora, Spears, & Swanson, 1992). Parent involvement programs for rural communities work best when they respond to particular features of the communities they serve. This is exactly how Bharti Foundation, the philanthropic arm of Bharti Enterprises addressed the situation when the Satya Bharti School Program was initiated in 2006.

Community involvement, participation and their sustained support towards the Satya Bharti Schools have been a key component of the program over the years. Aiming to build the trust and ownership of parents and community members, the program format ensures that there is enough opportunity for the community to understand and be engaged with the schools. Community members regularly come forward and actively engage in the functioning of the school, either through participation in events or contribution of land, time, skills, knowledge, material and funds.

Bharti Foundation follows an integrated approach to community engagement that includes:

School’s Connect with the Community:
Regular home visits by teachers: The Satya Bharti School teachers go an extra mile to keep the parents informed on how their wards are progressing. Most students are first-generation learners and come from underprivileged sections of rural India. Parents here need a lot of motivation and teacher’s counseling keeps the education system functioning smoothly.

The teachers keep the parents involved by participating in the assignment that is given to their children. This not only builds a bond but also motivates them to take interest in their child. This activity has helped in establishing parent connect quickly during the COVID-19 induced lockdown. Thereby helping parents to actively involve in their child’s learning process at home and support teachers by sharing pictures of their children’s homework and reports via WhatsApp groups on a regular basis.

Structured Parent-Teacher Meetings: The regular PTMs are the backbone of Satya Bharti Schools. This is one platform where the parents get to know the functioning of the school, initiatives are undertaken, student’s progress graph etc. PTMs also act as a platform for discussion on social issues, queries and grievances. In 2018/2019 our schools introduced phone PTMs to educate parents to help their children to use mobile for educational purposes using various apps and digital resources. This helped us in switching over to virtual education sooner than expected during the COVID-19 induced lockdown.

Home Mentoring: All our schools are in rural areas and we have been promoting “home mentoring”. These sessions have been felicitated by the school team and representative of the Foundation. Parents are briefed to help encourage their child to dedicate a specific amount of time towards studies every day while taking out some time to play as well. The session covers various topics like the importance of creating a timetable, how to be an effective mentor, have positive conversations amongst others. Parents were told to inform the teachers and the school authorities if they find that their child is facing any issue or had a problem

Community Development Campaigns: The Satya Bharti Schools not only provide free quality education to underprivileged children, with a special focus on girl child education, in the rural pockets of India. It also transforms students into educated, confident, responsible and self-reliant employable citizens of the country with a deep sense of commitment to their society.

The students are encouraged to actively organize and participate in community development campaigns, making a lasting and sustainable impact on the community where schools are present, inciting community education. The students find innovative solutions to address the social issues, seeking the help of the community at large, thereby involving community participation.

Here are two such examples amongst many:

The Road Safety Project by Satya Bharti School Chimna, Punjab, won the Design for Change Award 2020. A student lost her uncle due to fog and the absence of lights on the village roads. Determined to find a solution, she along with a group of students, pasted ‘reflectors’ on roadside poles and trees, fixed broken poles and installed convex mirrors on turns and blind spots and crossings.

Another campaign was run by Satya Elementary School Balliyewal, Punjab where students undertook rallies in the village to raise awareness on menace caused by using polythene bags. They stitched hundreds of cloth bags in a span of 2-3 months with unused pieces of cloth, which they collected from the village households. The villagers supported this initiative wholeheartedly and switched to using cloth bags.

Community Volunteering Week: In Satya Bharti Schools spread across rural India, community volunteering is a must for one week. During this tenure, the community members take charge of the school with help from the Head Teachers (HT) and teachers. They work together to connect students to their culture, heritage and history. Teaching them local art and craft forms, introducing them to folklores, folk music etc. This helps in keeping the students connected to their roots.
Corporate Partner support through Employee Volunteers: Satya Bharti School program is supported by various corporates through employee volunteering. Their support builds confidence amongst Parents and community members as it showcases commitment from the corporate partners to go beyond financial support. Employees are encouraged to engage with students at various times during the year. They contribute in terms of their time, skills and knowledge. With the pandemic, virtual volunteering was initiated and these strategies contributed in keeping the students busy and also enhanced their skills like self-confidence, communication skills, creativity, writing skills, and public speaking

Teachers’ Training and Development: As all our teachers are from local villages, the training and development that is undertaken by the Foundation helps build confidence among the community members as this showcases our commitment and involvement in enhancing our teacher’s skill. Learning Management System is being put in place to enable teachers to learn through self-paced learning modules. It will also address the issue of creating batches for subject-specific teachers scattered over a large geographical space.

Ensuring Child Safety & Nutrition: The community is also a part of the Transport Safety Committee and Mid- Day- Meal–Check Committee. Parents and nearest relatives manage the Mid-Day-Meal given to the students in the schools, this ensures the child’s nutrition.

Parents and community involvement helps ensure child safety. Community involvement is more effective when people are given specific tasks and training: Training of school committees improved how these committees handled teachers accountable to them. In India a program that trained local volunteers to directly intervene in child learning was very successful.

Community participation in school events: Participation in school events provides a first-hand experience to the community. They not only feel involved, it also gives them a sense of pride seeing the children from their community prospering both in formal education as well as in co-scholastic areas.

Economic Empowerment of Communities by Schools

Recruitment of teachers and staff: Satya Bharti School Teachers are recruited locally. They are not only sensitive towards the circumstances of students, but their bonding with parents and the community has ensured that parents are fully supportive. Foundation gives special emphasis on regular trainings for overall development; to improve their subject knowledge as well as teaching skills. Once a year Teacher Skill & Knowledge Test (TSKT) is conducted to assess the teachers’ level of understanding of subject knowledge to identify the gaps and the training needs.

Employing community members, especially mothers as mid-day meal vendors: Most of our Mid-Day meal vendors are from the local community. This not only keeps them aware of what their children are consuming but also helps in keeping the process functioning.

Whenever parents and community have a visible presence in classroom life, students are more likely to see a meaningful connection between their studies and their eventual success in the workplace. We at Bharti Foundation are working with the communities, to provide quality education to the underprivileged section of the society.

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Job Description Academic Mentor

To support School Heads / Principals and strengthen the curriculum planning, delivery and class room transaction process for improved effectiveness.
To optimize usage and improvement of school’s infrastructure and facilities especially working toilets, functional library, computer labs, Science labs and energized classrooms.
To activate critical processes such as sports, drawing and other student cantered activities and events.
To smoothen academic operations throughout the year and also non-academic operations viz sports day, annual day, republic day, community volunteering, PTM etc.
To support teachers through interactive sessions.
To conduct subject wise week in schools for Science, English and Math linked with the annual curriculum.
To extend technical support to teachers on subject specific skills.
To support on difficult concepts and conduct specific need-based refresher training.
To extending support in planning the entire academic year including curriculum rollout, remedial, assessments and processes for ongoing monitoring and mentoring.
Candidates should aware about local language.

Position Title	MIS Database Management Professional
Band	–
Department/Function	–
Location City	Gurgaon
State	Haryana
Region	–
Number of Positions	1
Reporting to (Designation/Role)	DGM Knowledge Management
Reported by (Designation/Role)	Manager – MIS
Ideal Age Bracket	30 to 45 years
Qualification	BSc degree in a computer discipline or relevant certification
Experience (in years)	S/he should have 8+ years of database management experience with CMD/shell environment. S/he should have SQL knowledge and be able to handle command on the production server and from backups as well. Proven working experience as a Database Administrator. Hands-on experience with database standards and end-user applications. Previous experience with DBA case tools (frontend/backend) and third party tools. Linux expert having 8+ years DBA experience managing server.
Skill	Analytical skills that help create reports and studies for the program team. Team player who can ensure field team members are in sync with targets. A go-getter who ensures timelines are met. Believes in the Integrity of data, ensures capturing, storing and sharing correct, accurate data is core to the role. Excellent knowledge of data backup, recovery, security, integrity and SQL. Familiarity with database design, documentation, and coding. Familiarity with programming languages API. Problem-solving skills and ability to think algorithmically.
Key Roles & Responsibilities:
A professional Database Administrator (DBA) will keep the database up and running smoothly 24/7. The goal is to provide a seamless flow of information throughout the company, considering both backend data structure and frontend accessibility for end-users. Build and Maintain database systems of high availability and quality depending on each end user’s specialized role. Design and implement database in accordance to end users information needs and views. Define users and enable data distribution to the right user, in appropriate format and in a timely manner. Minimize database downtime and manage parameters to provide fast query responses. Provide proactive and reactive data management support and training to users. Use high-speed transaction recovery techniques and backup data. Determine, enforce and document database policies, procedures and standards. Perform tests and evaluations regularly to ensure data security, privacy and integrity. Monitor database performance, implement changes and apply new patches and versions when required. Manage back-end from app server and AWS server architecture.

Position Title	Manager Compliance – Satya Bharti School
Key Responsibilities:
To review & plan for the next academic session in the prior completed aligned with the finalization of AOP for the next FY Review-based Revision of Annual School Safety Calendar Activities w.r.t Govt. Regulatory Mandate on Child Safety & Operational Compliances Budget Estimation & Allocation under AOP FY 2024-25 (with Fin. Dept.) To ensure Satya Bharti School Program Compliance Management Ensuring Key Compliances: school recognition, fire safety, MDM vendor compliance, child protection, water, sanitation, disaster, pollution, etc. Quarterly Compliance Certificates: Satya Bharti School Program Compliance Certificate – signed by Program Head for Quarter I, II, III & IV Monthly Status Update for CEO Dashboard: Ongoing review-based status update on Key Compliance Indicators To ensure the timely conduct & completion of Annually Mandatory Safety Trainings for key stakeholders of all 173 schools Annual Child Safety Training (Summer & Winter Batches) Annual Refresher Trainings on: First Aid Care & Health Awareness of School Heads School Preparedness on Disaster Management Emergency Evacuation Drills: Earthquake – Apr’24 & Oct’24 Fire Safety – Jul’24 & Jan’25 To facilitate & ensure (end to end) External Audit Management External Audit Management CAP Closure: School-level sign-off on Internal Quality Audit Findings & School Visits based External (E.Y.) Audit Observations submitted under the last Audit Report Revision of Reporting Formats: As per specific requirement to ‘process & purpose’ while considering field inputs for effective execution Amendment in SOM Process Guidelines: To address reported gaps & strengthen operational mandate while ensuring effective school-level execution Keeping track of amendment/introduction of new central/state laws/legislation/notification and updating the program team for the same. To establish & schedule periodic review & regular monitoring for supporting field teams in targeted completion of the annual task as assigned
Qualification	Master’s degree in education/school administration & management/Business Administration/Risk Management/Quality Management and related field
Experience (in years)	7-8 years of experience in administration and compliance of school chains/quality control/audit & compliance in profit or non-profit sectors
Skills	Ability to work under pressure and tight deadlines Coordination with various departments and field teams Conducting secondary researches with regards to laws/legislations Must be a good team player Ability to work independently
Reporting to	DGM Program (Satya Bharti Schools)

Position Title	Executive-Communication
Band
Department/Function	Communication
Location	Gurgaon
State	Haryana
Region
Number of Positions	1
Reporting to	Communication Manager
Ideal Age Bracket	22-30
Qualification	Mass Communication/ Journalism / Media /digital marketing or related field.
Experience (in years)	1-2 years
Skill	– Content development: Writing, editing, ideating – Social Media: Social media management, digital marketing, Ideate, design and create posts/ videos / reels – Video Editing and photography
Key Roles & Responsibilities	– Serve as the primary point person to write for the activities and actions happening in the region for social media, also support in writing communications collateral like newsletters, annual report, brochures, flyers etc. – Should have a nose to capture case stories from the ground and document it. – Prepare/Support in PowerPoint presentations and other material for Management team members and Board members – Draft blogs in the areas of education and skill development work happening in the region/state – Regularly connect with the regional offices to capture updates on activities, case stories, visits, events etc. in a timely and consistent manner. – Manage and/or assist in project report writing, and editing of publications. – Create social media post/ Videos/ Reels – Maintain and Monitor all Bharti Foundation social media channels regularly – Assist in the development and maintenance of systems for operational efficiency, such as regular program data reports/dashboards, photo and AV library.

Position Title	Academic Lead – Math, English and Science
School	Satya Bharti Adarsh Sr. Sec School
Location City	Amritsar and Ludhiana
State	Punjab
Region	1
Number of Positions	3
Reporting to (Designation/Role)	Principal
Ideal Age Bracket	Up to 45 years
Qualification	Master’s Degree from a recognized university with at least 50% marks in their respective subject. B.Ed or equivalent degree from a recognized University. Knowledge of Computer Applications.
Experience (in years)	More than 5 years
Skill	Communication, Critical Thinking, Patience, Leadership, Teamwork, Time Management, Curriculum Planner.
Key Roles & Responsibilities
To make and check the lesson plans of the concerned subject. Rechecking of notebooks after teachers copy checking. To conduct departmental meeting. To maintain syllabus completion record. To implement the policies as guided by T&C department. Observation of teachers on a regular basis. To assist the Principal in day-to-day activities and performing duties as Coordinator/Exam-cell/Discipline in-charge. Promote the usage of ICR lab. Proper usage of Lab. Update the teachers regarding the latest CBSE circulars, training, and competitions. To maintain coordination and integration among teachers of the department. Up-dation and cross-checking of TLM on a regular basis. Reporting to the Principal about the activities performed by their department.

Position Title	Counsellor
School	Satya Bharti Adarsh Sr. Sec School
Location City	Amritsar and Ludhiana
State	Punjab
Region	1
Number of Positions	3
Reporting to (Designation/Role)	Principal
Ideal Age Bracket	Up to 40 years
Qualification	B.A./B.Sc.(Psychology) with certificate of Diploma in Counseling (Mandatory)
Experience (in years)	Minimum of One Year Experience in Providing Career/Educational Counseling to students at Schools OR Working knowledge and experience in Placement Bureaus OR Registration with Rehabilitation Council of India as Vocational Counselor.
Skill	Analytical & Critical Thinking Problem-solving skills Empathetic listening Communication skills Cultural competency
Key Roles & Responsibilities
Provide information on educational and career options. Offer counselling sessions on emotional, personal, and social issues. Address behavioral concerns and provide strategies for improvement. Collaborate with teachers and parents to support positive behavior. Respond to crises and emergencies affecting students. Develop personalized plans for academic and personal growth. Facilitate group sessions to address common concerns among students. Foster a sense of community & peer support. Work closely with teachers, parents, and administrators. Monitor academic progress and help students overcome challenges. Implement programs addressing issues such as bullying and substance abuse. Promote a positive and inclusive school culture. Ensure access to additional support services beyond the school.

Position Title	Post Graduate Teacher – All Subject
School	Satya Bharti Adarsh Senior Secondary School
Location City	Amritsar and Ludhiana
State	Punjab
Region	1
Number of Positions	5
Reporting to (Designation/Role)	Principal
Ideal Age Bracket	Up to 45 years
Qualification	Postgraduate degree in subject Bachelor of Education (B.Ed.) or equivalent teaching qualification. Relevant teaching experience in secondary education.
Experience (in years)	2 years’ of teaching experience
Skill	Proficiency in English & Subject with a passion for teaching. Effective communication and interpersonal skills. Strong classroom management and organizational abilities. Adaptability and willingness to embrace innovative teaching methodologies. Commitment to continuous professional development.
Key Roles & Responsibilities
Design a comprehensive curriculum that aligns with educational standards/level of students under guidance of the HOD Demonstrate in-depth knowledge and expertise in the subject. Stay abreast of the latest developments in both subjects and integrate relevant content into lesson plans. Create engaging lesson plans tailored to the unique aspects of the subject. Deliver dynamic and interactive lessons in the subject, promoting critical thinking. Utilize diverse teaching methodologies to accommodate varied learning styles. Develop fair assessments to evaluate student understanding in the subject. Provide timely and constructive feedback to facilitate student improvement. Establish a positive and inclusive classroom environment for effective learning. Manage student behavior and maintain a disciplined atmosphere. Collaborate with colleagues and school administrators to enhance the overall educational experience.

Position Title	Manager – Partnerships and Communication
Band	1
Department/Function	Partnerships
Location	Gurgaon
Number of Positions	1
Reporting to	(Functional & Administrative) Sr Manager – Partnerships
Reported by
Ideal Age Bracket	Up to 35 years
Qualification	Essential – MSW/MBA Desirable – Diploma or other qualification in communication
Experience (in years)	6-8 years in fundraising and communication, preferably from the development sector
Skills	Self-motivated with excellent interpersonal skills, multitasker A minimum of three years of fundraising Form strong relationships with external stakeholders Data management Exceptional communication and relationship-building skills Volunteer management Adept at managing tasks, planning events, and balancing priorities
Key Roles & Responsibilities
Fundraising and partnerships: Curating, strategizing, and successfully executing fundraising campaigns Generating leads for new partnerships Identifying donors interested in supporting education programs Generating interest around activities undertaken by the Bharti Foundation Effectively conveying the organization’s mission, vision, and programs Crafting grant and fundraising proposals Liaising with donor SPOCs for meetings Events: Planning events from start to finish according to requirements Handling pre and post-event documentation Supporting promotional activities for the event Communicating and sending mailers to corporates and individuals Fundraising activities (Airtel Half-marathon): Connecting with corporates, individuals, and partners for participation Conducting a fundraising campaign for the event Providing all communication support for the same Working with internal and external teams for ensuring maximum participation Event day activities, coordination, administrative work Maintaining a database of all contacts, amount received, financial reconciliations, etc. Documentation and Reporting: Creating qualitative proposals for donors Ensuring adherence to the calendar of reporting Creating quarterly project update slides Maintaining files and supporting in reporting or presentations as required

Job Summary
Position Title	Academic Mentor
Band	F
Department/Function	QSP-Project Implementation
Location	Bhatinda / Sangrur, Punjab (1 Position – Bhatinda)
Reporting to	Project Coordinator / Project Head
Reported by	None
Candidate Profile
Ideal Age Bracket	Up to 35 years
Qualification	MSW / MBA / Post Graduate in Rural Development
Experience	4-10 years in implementation of education program
Skills	Liaison and networking skill Interpersonal relationship Facilitation skill Communication and presentation Execution skill
Key Roles & Responsibilities
To conduct baseline assessments in school. To orient Principal and Teacher about the QSP Program at regular intervals. To implement all program activities as per Logical Framework and in line with the overall program philosophy. To engage with and encourage community participation in school development activities. To motivate students to lead all in school club activities. To keep the school informed about various external competitions/participative events and bring in a culture of winning awards in partner schools. To plan and budget for all in school activities, event, campaigns etc. on a monthly /quarterly basis as may be mutually agreed with the Reporting Manager. To carry out activities as may also be planned by the HO and effectively implement. To ensure effective and accurate reporting of all program indicators on a monthly/need basis in the online MIS portal/other reporting templates from time to time. To engage with Block/District level department officials and provide necessary information as may be asked for. To follow all operating guidelines with respect to student safety both within and outside the school in case of any external activities, competitions, excursion tours etc. To prepare all program reports, plan the exit process, and provide support to the school on a need basis in case of program tenure completion.

Job Summary
Position Title	Academic Mentor
Band	F
Department/Function	QSP-Project Implementation
Location	J&K – Ladak
Reporting to	Project Coordinator / Project Head
Reported by	None
Candidate Profile
Ideal Age Bracket	Up to 35 years
Qualification	MSW / MBA / Post Graduate in Rural Development
Experience	4-10 years in implementation of education program
Skills	Liaison and networking skill Interpersonal relationship Facilitation skill Communication and presentation Execution skill
Key Roles & Responsibilities
To conduct baseline assessments in school. To orient Principal and Teacher about the QSP Program at regular intervals. To implement all program activities as per Logical Framework and in line with the overall program philosophy. To engage with and encourage community participation in school development activities. To motivate students to lead all in school club activities. To keep the school informed about various external competitions/participative events and bring in a culture of winning awards in partner schools. To plan and budget for all in school activities, event, campaigns etc. on a monthly /quarterly basis as may be mutually agreed with the Reporting Manager. To carry out activities as may also be planned by the HO and effectively implement. To ensure effective and accurate reporting of all program indicators on a monthly/need basis in the online MIS portal/other reporting templates from time to time. To engage with Block/District level department officials and provide necessary information as may be asked for. To follow all operating guidelines with respect to student safety both within and outside the school in case of any external activities, competitions, excursion tours etc. To prepare all program reports, plan the exit process, and provide support to the school on a need basis in case of program tenure completion.

Job Summary
Position Title	Academic Mentor
Band	F
Department/Function	QSP-Project Implementation
Location	Meghalaya – Ri-Bhoi
Reporting to	Project Coordinator / Project Head
Reported by	None
Candidate Profile
Ideal Age Bracket	Up to 35 years
Qualification	MSW / MBA / Post Graduate in Rural Development
Experience	4-10 years in implementation of education program
Skills	Liaison and networking skill Interpersonal relationship Facilitation skill Communication and presentation Execution skill
Key Roles & Responsibilities
To conduct baseline assessments in school. To orient Principal and Teacher about the QSP Program at regular intervals. To implement all program activities as per Logical Framework and in line with the overall program philosophy. To engage with and encourage community participation in school development activities. To motivate students to lead all in school club activities. To keep the school informed about various external competitions/participative events and bring in a culture of winning awards in partner schools. To plan and budget for all in school activities, event, campaigns etc. on a monthly /quarterly basis as may be mutually agreed with the Reporting Manager. To carry out activities as may also be planned by the HO and effectively implement. To ensure effective and accurate reporting of all program indicators on a monthly/need basis in the online MIS portal/other reporting templates from time to time. To engage with Block/District level department officials and provide necessary information as may be asked for. To follow all operating guidelines with respect to student safety both within and outside the school in case of any external activities, competitions, excursion tours etc. To prepare all program reports, plan the exit process, and provide support to the school on a need basis in case of program tenure completion.

Job Summary
Position Title	Academic Mentor
Band	F
Department/Function	QSP-Project Implementation
Location	Jharkhand – Ranchi
Reporting to	Project Coordinator / Project Head
Reported by	None
Candidate Profile
Ideal Age Bracket	Up to 35 years
Qualification	MSW / MBA / Post Graduate in Rural Development
Experience	4-10 years in implementation of education program
Skills	Liaison and networking skill Interpersonal relationship Facilitation skill Communication and presentation Execution skill
Key Roles & Responsibilities
To conduct baseline assessments in school. To orient Principal and Teacher about the QSP Program at regular intervals. To implement all program activities as per Logical Framework and in line with the overall program philosophy. To engage with and encourage community participation in school development activities. To motivate students to lead all in school club activities. To keep the school informed about various external competitions/participative events and bring in a culture of winning awards in partner schools. To plan and budget for all in school activities, event, campaigns etc. on a monthly /quarterly basis as may be mutually agreed with the Reporting Manager. To carry out activities as may also be planned by the HO and effectively implement. To ensure effective and accurate reporting of all program indicators on a monthly/need basis in the online MIS portal/other reporting templates from time to time. To engage with Block/District level department officials and provide necessary information as may be asked for. To follow all operating guidelines with respect to student safety both within and outside the school in case of any external activities, competitions, excursion tours etc. To prepare all program reports, plan the exit process, and provide support to the school on a need basis in case of program tenure completion.

Job Summary
Position Title	Academic Mentor
Band	F
Department/Function	QSP-Project Implementation
Location	Assam – Jorhat
Reporting to	Project Coordinator / Project Head
Reported by	None
Candidate Profile
Ideal Age Bracket	Up to 35 years
Qualification	MSW / MBA / Post Graduate in Rural Development
Experience	4-10 years in implementation of education program
Skills	Liaison and networking skill Interpersonal relationship Facilitation skill Communication and presentation Execution skill
Key Roles & Responsibilities
To conduct baseline assessments in school. To orient Principal and Teacher about the QSP Program at regular intervals. To implement all program activities as per Logical Framework and in line with the overall program philosophy. To engage with and encourage community participation in school development activities. To motivate students to lead all in school club activities. To keep the school informed about various external competitions/participative events and bring in a culture of winning awards in partner schools. To plan and budget for all in school activities, event, campaigns etc. on a monthly /quarterly basis as may be mutually agreed with the Reporting Manager. To carry out activities as may also be planned by the HO and effectively implement. To ensure effective and accurate reporting of all program indicators on a monthly/need basis in the online MIS portal/other reporting templates from time to time. To engage with Block/District level department officials and provide necessary information as may be asked for. To follow all operating guidelines with respect to student safety both within and outside the school in case of any external activities, competitions, excursion tours etc. To prepare all program reports, plan the exit process, and provide support to the school on a need basis in case of program tenure completion.

Job Summary
Position Title	Trainer – Quality Support Program
Band	1
Department/Function	Training & Curriculum
Location	Jammu – J&K
Reporting to	Sr. Manager Training
Candidate Profile
Ideal Age Bracket	Up to 45 years
Qualification	Graduation / Post Graduate + B.Ed (Mandatory)
Experience	Minimum 8-10 years of experience in teaching/teachers’ training/teachers’ mentoring
Essential Skills	Communication & Presentation skills Facilitation Skills Innovation and creativity Service & Quality orientation Interpersonal Relationship
Desirable Skills	Experience of working in a Government project Knowledge of local language (Read, Write and Speak)
Key Roles & Responsibilities
Training Need Assessment in the designated area (State / District/ Block Level) Planning & deployment of district level training for teachers School Visit and on the job support to the teachers and academic mentors Impact analysis of training organised Managing training data and documentation Academic support to Team Support and Contribute to T&C on other academic assignments related to curriculum, training and assessment

Position Title	Asst. Manager / Sr. Exec. – Procurement
Band	1 / F
Department/Function	Procurement
Location City	Delhi
State	Delhi
Region	–
Number of Positions	1
Reporting to (Designation/Role)	–
Reported by (Designation/Role)	None
Ideal Age Bracket	Below 30 years
Qualification	Graduate – Essential MBA in Supply chain management and advanced degree in economics or mathematics is recommended
Experience (in years)	4-6 years of experience in procurement in respect of Event Management, IT Services, Printing. It will be an advantage if there is also an exposure in relation to construction, IT Hardware and logistics.
Skill	Able to interact with user departments and vendors in a professional mode. Good in negotiation with vendors Having a positive attitude towards work. Exposure to working on ERP like Oracle or SAP and skilled in excel with pivot.
Key Roles & Responsibilities
Sourcing of suppliers to meet new requirements Managing end-to-end procurement cycle processing of requisitions, Sourcing, issue of RFP/RFQ, evaluating proposals, sending PO to suppliers, PO Confirmation, delivery follow-up, GRN and supplier payment coordination, in respect of assigned product categories. Independently manage record-keeping on Oracle and in hard copies, of all the above procurement transactions. Quality assurance of materials and services including by way of visit to supplier’s warehouse or manufacturing unit. Maintaining supplier master including key coordinates.

Position Title	Academic Support – English
Department/Function	Edtech
Reporting to (Designation/Role)	Academic Lead
Ideal Age Bracket	Up to 35 years
Qualification	B.Ed/M.Ed (English)
Experience (in years)	5+ year of relevant experience (teaching English in an elementary classroom (class 6 to 10))
Skill	Creative thinker with a passion for educational excellence and innovation. Skilled in using digital tools and platforms for educational purposes. Ability to analyze educational data to inform content development and teaching strategies. Commitment to promoting inclusive and engaging learning environments. Proficiency in the digitization of educational content, with a strong portfolio showcasing digital teaching resources or projects. Deep understanding of elementary English pedagogy, curriculum standards, and the latest educational technology trends. Exceptional communication and collaboration skills, capable of working effectively with educators, instructional designers, and technology specialists.
Key Roles & Responsibilities
Teacher Training Content Creation: Develop and write high-quality training materials for elementary English teachers, focusing on effective teaching strategies, addressing common student misconceptions, and best classroom practices. Digitization of Training Programs: Collaborate with instructional designers to digitize teacher training programs and English teaching resources, ensuring they are accessible and engaging for a diverse audience. Assessment and Evaluation: Design assessment tools to evaluate teacher progress within the training programs and refine instructional strategies based on feedback. Research and Innovation: Conduct ongoing research into the latest trends in English education and educational technology, integrating innovative practices into teacher training content.

Position Title	Academic Support – Mathematics
Department/Function	Edtech
Reporting to (Designation/Role)	Academic Lead
Ideal Age Bracket	Up to 35 years
Qualification	B.Ed/M.Ed (Mathematics)
Experience (in years)	Minimum of 2 years of experience teaching mathematics in a primary classroom setting.
Skill	Proven experience in teacher training and professional development, specifically in mathematics education. Strong expertise in the digitization of educational content, with a portfolio of digital teaching resources or projects. Excellent understanding of primary education pedagogy and current educational technology trends. Strong communication and collaboration skills, with the ability to work effectively with teachers, students, and educational technologists. The candidate needs to have a strong background in mathematics education, extensive experience in primary classroom teaching, expertise in teacher training, and experience in the digitization of educational content. This role requires a blend of academic excellence, pedagogical knowledge, and digital fluency to innovate our teaching methods and materials.
Key Roles & Responsibilities
Plan and conduct subject-related in-depth research on different concepts, the progression of concepts, and how they are taught to students from teachers’ perspective. Write teacher training content for building a self-learning training program for primary mathematics teachers, focusing on effective pedagogical strategies, and misconceptions that students face along with suggested classroom practices to resolve the same. Creation of teacher training content: Design and deliver comprehensive training programs for primary mathematics teachers, focusing on pedagogical strategies, content knowledge, and the integration of digital tools in teaching. Digitization of Content: Work with designers to digitize the training programs and mathematics teaching materials and resources, making them accessible and effective for diverse learning environments. Assessment and Evaluation: Develop and implement effective assessment tools to monitor teacher progression and inform future instructional strategies. Research and Innovation: Stay abreast of the latest research in mathematics education and educational technology, integrating best practices into our curriculum and teaching methods.

Position Title	Academic Mentor
Department/Function	QSP-Project Implementation
Location (Cities)	Jammu, Rajouri, Shimla, Delhi, Ranchi, Dumka, Ri Bhoi, Jorhat, Kamrup, Bishwanath, Ranga Reddy, Medchal, Sircilla, Bengaluru Rural, Ramnagara.
States	J&K, Himachal Pradesh, Delhi, Jharkhand, Meghalaya, Assam, Telangana, Karnataka
Number of Positions	15
Reporting to (Designation/Role)	Project Coordinator / Project Head
Reported by	None
Ideal Age Bracket	Up to 35 years
Qualification	MSW / MBA / Post Graduate in Rural Development
Experience (in years)	4-10 years in implementation of education program
Skill	Liaison and networking skill Interpersonal relationship Operation/ Facilitation skill Communication and presentation
Key Roles & Responsibilities
To orient Principal and Teacher about the Quality Support Program at regular intervals. To implement all program activities as per Logical Framework and in line with the overall program philosophy. To engage with and encourage community participation in school development activities. To motivate students to lead in school club activities. To keep the school informed about various external competitions/participative events and bring in a culture of winning awards in partner schools. To plan and budget for all in school activities, event, campaigns etc. on a monthly /quarterly basis as may be mutually agreed with the Reporting Manager. To engage with Teachers and school leadership team for holistic school development. To carry out activities as may also be planned by the HO and effectively implement. To ensure effective and accurate reporting of all program indicators on a monthly/need basis in the online MIS portal/other reporting templates from time to time. To engage with Block/District level department officials and provide necessary information as may be asked for. To follow all operating guidelines with respect to student safety both within and outside the school in case of any external activities, competitions, excursion tours etc. To prepare all program reports, plan the exit process, and provide support to the school on a need basis In case of program tenure completion.

Position Title	Trainer – Quality Support Program
Band	1
Department/Function	Training & Curriculum
Location (City)	Jammu
State	J&K
Number of Positions	1
Reporting to (Designation/Role)	Sr. Manager Training
Ideal Age Bracket	Up to 45
Qualification	Graduation / Post Graduate + B.Ed (Mandatory)
Experience (in years)	Minimum 6-8 years of experience in teaching/teachers’ training/teachers’ mentoring
Skill	Essential: Communication & Presentation skills Facilitation Skills Innovation and creativity Service & Quality orientation Interpersonal Relationship Desirable: Experience of working in a Government project Must know local language (Read, Write and Speak)
Key Roles & Responsibilities
Training Need Assessment in the designated area (State / District/ Block Level) Identify gaps based on feedback from Project Head/Project Coordinators/Regional Heads Propose solution and plan of action with Sr. Manager-Training / Head T&C Planning & deployment of district level training for teachers (Implementation of Training Calendar) Pedagogical/skill based training Leadership training of Head of schools Other selected scholastic/co-scholastic training School Visit and on the job support to the teachers and academic mentors Impact analysis of training organised Managing training data and documentation Academic support to Team Support and Contribute to T&C on other academic assignments related to curriculum, training and assessment

Position Title	Trainer, Satya Bharti School Program
Department/Function	Training & Curriculum
Location (City)	Jodhpur
State	Rajasthan
Number of Positions	1
Reporting to (Designation/Role)	Sr. Manager Training
Reported by (Designation/Role)	None
Ideal Age Bracket	Up to 40 years
Qualification	Graduation / Post Graduate + B.Ed (Mandatory)
Experience (in years)	Minimum 6-8 years of experience in teaching/teachers’ training/teachers’ mentoring
Skill	Essential: Communication & Presentation skills Facilitation Skills Innovation and creativity Service & Quality orientation Interpersonal Relationship Desirable: Specialization in languages – English / Hindi
Key Roles & Responsibilities
Training Need Assessment at District Level Identify gaps based on feedback from CC/ DC Propose solution and plan of action with Sr. Manager-Training / Head T&C Planning & deployment of district level training for teachers (Implementation of Training Calendar) Induction / orientation training of teachers Pedagogical/subject specific training of teachers Leadership training of Head Teachers Remediation Trainings School Visit and on the job support to the teachers Impact analysis of training at District level Managing training data and documentation Academic support to District Team Support and Contribute to T&C on other academic assignments related to curriculum, training and assessment

Position Title	Sr. Manager – Data Analyst
Department/Function	Edtech
Reporting to	Head – Technology (TheTeacher App)
Experience (in years)	8-12 years of relevant experience
Eligibility
	B.Tech/BE degree in Computer Science/related technical field or Statistics/Operations Research background 3+ years of experience in core business analytics/product analytics Hands on experience on SQL, Python Past experience of working on large datasets (big data) Excellent with data visualization and strong understanding of Tableau, Superset
Skill	This role will be leading analytics for a division/pod, assist drive data driven decision making with senior management, own metrics for a pod. Solves business/product problems with accuracy and reliability Create and explain data driven insights to a varied set of stakeholders Challenge the status quo and shape the analytics roadmap Drive clarity and bring forth creative solutions
Key Roles & Responsibilities
Develop an in-depth understanding of user journeys on Airtel Digital Channels and generate data driven insights & recommendations to help product/business in meticulous decision making End-to-end ownership of key metrics, work with respective stakeholders to understand areas we need to measure and ensure the needle is moving in the right direction Develop strong hypothesis, execute A/B experiments and identify area of opportunities with strong confidence level Work cross-functionally to define problem statements, collect data, build analytical models and make recommendations Identify and implement streamlined processes for data reporting, dashboarding and communication Collaborate with Product for data tracking and implementation of tools like Clickstream, Google analytics, Branch, Moengage etc.

Position Title	Academic Support – English
Department/Function	Edtech
Reporting to (Designation/Role)	Academic Lead
Ideal Age Bracket	Up to 35 years
Qualification	B.Ed/M.Ed (English)
Experience (in years)	5+ years of relevant experience (teaching English in an elementary classroom, class 6 to 10)
Skill	Creative thinker with a passion for educational excellence and innovation. Skilled in using digital tools and platforms for educational purposes. Ability to analyze educational data to inform content development and teaching strategies. Commitment to promoting inclusive and engaging learning environments. Proficiency in the digitization of educational content, with a strong portfolio showcasing digital teaching resources or projects. Deep understanding of elementary English pedagogy, curriculum standards, and the latest educational technology trends. Exceptional communication and collaboration skills, capable of working effectively with educators, instructional designers, and technology specialists.
Key Roles & Responsibilities
Teacher Training Content Creation: Develop and write high-quality training materials for elementary English teachers, focusing on effective teaching strategies, addressing common student misconceptions, and best classroom practices. Digitization of Training Programs: Collaborate with instructional designers to digitize teacher training programs and English teaching resources, ensuring they are accessible and engaging for a diverse audience. Assessment and Evaluation: Design assessment tools to evaluate teacher progress within the training programs and refine instructional strategies based on feedback. Research and Innovation: Conduct ongoing research into the latest trends in English education and educational technology, integrating innovative practices into teacher training content.

Position Title	Academic Support – Mathematics
Department/Function	Edtech
Reporting to (Designation/Role)	Academic Lead
Ideal Age Bracket	Up to 35 years
Qualification	B.Ed/M.Ed (Mathematics)
Experience (in years)	Minimum of 2 years of experience teaching mathematics in a primary classroom setting.
Skill	Proven experience in teacher training and professional development, specifically in mathematics education. Strong expertise in the digitization of educational content, with a portfolio of digital teaching resources or projects. Excellent understanding of primary education pedagogy and current educational technology trends. Strong communication and collaboration skills, with the ability to work effectively with teachers, students, and educational technologists. The candidate needs to have a strong background in mathematics education, extensive experience in primary classroom teaching, expertise in teacher training, and experience in the digitization of educational content. This role requires a blend of academic excellence, pedagogical knowledge, and digital fluency to innovate our teaching methods and materials.
Key Roles & Responsibilities
Plan and do subject-related in-depth research on different concepts, the progression of concepts and how are the same taught to students from teachers’ perspective. Write teacher training content for building a self-learning training program for primary mathematics teachers, focusing on effective pedagogical strategies, and misconceptions that students face along with suggested classroom practices to resolve the same. Creation of teacher training content: Design and deliver comprehensive training programs for primary mathematics teachers, focusing on pedagogical strategies, content knowledge, and the integration of digital tools in teaching. Digitization of Content: Work with designers to digitize the training programs and mathematics teaching materials and resources, making them accessible and effective for diverse learning environments. Assessment and Evaluation: Develop and implement effective assessment tools to monitor teacher progression and inform future instructional strategies. Research and Innovation: Stay abreast of the latest research in mathematics education and educational technology, integrating best practices into our curriculum and teaching methods.

Position Title	Sr. Manager- Academic Lead
Band	Band 2
Department/Function	EdTech
Location (City)	Gurgaon
State	Haryana
Region
Number of Positions	1
Reporting to (Designation/Role)	Technology Lead
Reported by (Designation/Role)	3
Ideal Age Bracket	Up to 35 years
Qualification	Masters+ B.Ed
Experience (in years)	10+ years
Skill	Subject matter expert (Mathematics/Science/English) with relevant experience in e-learning domain.
Key Roles & Responsibilities
Manage content creation team Create co-scholastic / scholastic content for teachers (Storyboard and presentation) Document all content gaps and create content creation plan Interact with vendors and drive content development Interact with internal stakeholders and ensure content is created within planned timelines Create new process to speed up the content creation. Develop quality framework ensure high quality of content. Generate new ideas of content presentation for better teacher engagement on the platform. Create teacher club and drive content creation with the help of teachers.

Position Title	Cluster Coordinator
Band	F
Department/Function	Program Implementation
Location (City)	Balesar, Ludhiana East
State	Rajasthan & Punjab
Number of Positions	02
Reporting to (Designation/Role)	District Coordinator
Reported by (Designation/Role)	Head Teachers
Ideal Age Bracket	Up to 35
Qualification	Graduate with B.Ed / MSW / MBA
Experience (in years)	04-06 years in social sector with understanding of education
Skill	Interpersonal skills. Analytical skills. Communication and presentation skills. Planning & execution capabilities. People management capabilities. Ability to work with cross function teams.
Key Roles & Responsibilities
To visit allocated schools, as per beat plan and carry out assigned responsibilities. To ensure preparation of lesson plan by teacher, observe the class and share feedback. To hold pedagogy centered discussions with all the teachers. To support Head Teacher in managing the quality of teaching learning processes. To review students note books and teachers portfolio of their class. To evaluate training needs of weak teachers and planning remedial training. To ensure smooth conduct of spot test, TSKT, diagnostic test and exit test. To conduct need based teachers training in School. To check and verify various school documents (attendance, staff meeting, Visitors, Incoming/Outgoing, MDM, PTM etc.). To develop and monitor school development plan. Also take corrective action at School level basis various data provided like remedial, Hello English, DCR and TSKT etc. To monitor virtual classes and ensure teachers are delivering quality classes. To ensure adherence of guidelines / processes as issued by Head office. To support in MSR preparation. To carry out overall supervision of the MDM process, vendor selection, monitoring, reconciliation of bill and payments. To attend and resolve complaint of teaching staff, students and parents. To oversee School discipline (teachers & students). To support in organizing periodic events at school level. To liaise with village Sarpanch and Community and other influential persons. Interact with parent during PTM and otherwise also. To conduct community surveys as and when required.

Position Title	Manager – Partnerships (Implementation)
Department/Function	Edtech
Reporting to (Designation/Role)	Head of Department
Ideal Age Bracket	Up to 35 years
Qualification	Post-Graduation in communication/ computer science/ business administration.
Experience (in years)	Minimum of 8-10 years of experience in handling implementation with Govt./Education Institutions/Schools partnerships and program in development/education sector. 5+ years of experience in partnership management, or related field.
Skill	Self-motivated with excellent interpersonal skills and multi-tasker. Form strong relationships with external stakeholders. Data management and analytical skills. Exceptional verbal and written communication skills and relationship-building skills. Programme understanding and management.
Key Roles & Responsibilities
An Implementation Manager is responsible for overseeing the practical execution of TheTeacherApp digital projects and state initiatives within an organization. To bridge the gap between strategic planning and actual implementation, ensuring that projects are completed on time, within budget, and meet predefined objectives. To conduct research, analyze potential partners’ alignment, and develop partnership reports, proposals, and concept notes. To oversee partnership implementation, monitor performance, and ensure that both stakeholders derive value from the collaboration. To develop strategies for partnership growth and integration of the program with state government and educational institutes. Overseeing partnership performance and ensuring alignment with goal and outcomes. Ensure all contractual obligations given to partners are honored.
Contact Information
Interested candidates are requested to share their updated resume, with current and expected CTC at careers@bhartiairtelfoundation.org.

Position Title	Assistant Manager- Program Support
Band	1
Department/Function
Location (City)	Gurgaon
State	Haryana Region HO
Number of Positions	1
Reporting to (Designation/Role)
Reported by (Designation/Role)
Ideal Age Bracket	30-35 years
Qualification	Post-Graduation
Experience (in years)	8-10 years
Skill	Coordination skills and collaborative attitude, competency to work with diverse teams. Proficiency in the use of Office (Excel, Powerpoint) with strong ability to manage data. Good interpersonal skills to build relationships of trust with other departments and get quick “buy-in” of improvements. Self-motivated with strong work ethics. Innovative, creative problem solver and fact-finder.
Key Roles & Responsibilities
Handling communication for important stakeholders. This includes creating the communication piece, fact checks, mailings etc. Liaising and preparing important communication from Program team. Presentation preparation and follow-ups for monthly, quarterly, bi-annual and annual review meetings with Chairman, Governing Board members, Trustees etc. Utilize the Foundation’s research findings to communicate with key government and non-governmental stakeholders to contribute to national program and policy planning. Keeping track of important assignments/projects, including competitions. Regular reports on program deliverables by managing, analyzing and inferring the data. e.g. monthly reports. Field visits to support state teams on a need basis.

Position Title	Cluster Coordinator
Band	F
Department/Function	Program Implementation
Location (City)	Ludhiana
State	Punjab Region
Number of Positions	2
Reporting to (Designation/Role)	District Coordinator
Reported by (Designation/Role)	Head Teachers
Ideal Age Bracket	Up to 35
Qualification	Graduate with B.Ed / MSW / MBA
Experience (in years)	4-6 years in social sector with understanding of education
Skill	Interpersonal skills. Analytical skills. Communication and presentation skills. Planning & execution capabilities. People management capabilities. Ability to work with cross-functional teams.
Key Roles & Responsibilities
To visit allocated schools, as per beat plan and carry out assigned responsibilities. To ensure preparation of lesson plan by teacher, observe the class and share feedback. To hold pedagogy centered discussions with all the teachers. To support Head Teacher in managing the quality of teaching-learning processes. To review students’ notebooks and teachers’ portfolios of their class. To evaluate training needs of weak teachers and planning remedial training. To ensure smooth conduct of spot tests, TSKT, diagnostic tests, and exit tests. To conduct need-based teachers training in School. To check and verify various school documents (attendance, staff meeting, Visitors, Incoming/Outgoing, MDM, PTM etc.). To develop and monitor school development plan. Also take corrective action at School level basis various data provided like remedial, Hello English, DCR and TSKT etc. To monitor virtual classes and ensure teachers are delivering quality classes. To ensure adherence to guidelines / processes as issued by the Head office. To support in MSR preparation. To carry out overall supervision of the MDM process, vendor selection, monitoring, reconciliation of bill and payments. To attend and resolve complaints of teaching staff, students, and parents. To oversee School discipline (teachers & students). To support in organizing periodic events at school level. To liaise with village Sarpanch and Community and other influential persons. To interact with parents during PTM and otherwise also. To conduct community surveys as and when required.

Position Title	Cluster Coordinator
Band	F
Department/Function	Program Implementation
Location (City)	Balesar
State	Rajasthan
Number of Positions	2
Reporting to (Designation/Role)	District Coordinator
Reported by (Designation/Role)	Head Teachers
Ideal Age Bracket	Up to 35
Qualification	Graduate with B.Ed / MSW / MBA
Experience (in years)	4-6 years in social sector with understanding of education
Skill	Interpersonal skills. Analytical skills. Communication and presentation skills. Planning & execution capabilities. People management capabilities. Ability to work with cross-functional teams.
Key Roles & Responsibilities
To visit allocated schools, as per beat plan and carry out assigned responsibilities. To ensure preparation of lesson plan by teacher, observe the class and share feedback. To hold pedagogy centered discussions with all the teachers. To support Head Teacher in managing the quality of teaching-learning processes. To review students’ notebooks and teachers’ portfolios of their class. To evaluate training needs of weak teachers and planning remedial training. To ensure smooth conduct of spot tests, TSKT, diagnostic tests, and exit tests. To conduct need-based teachers training in School. To check and verify various school documents (attendance, staff meeting, Visitors, Incoming/Outgoing, MDM, PTM etc.). To develop and monitor school development plan. Also take corrective action at School level basis various data provided like remedial, Hello English, DCR and TSKT etc. To monitor virtual classes and ensure teachers are delivering quality classes. To ensure adherence to guidelines / processes as issued by the Head office. To support in MSR preparation. To carry out overall supervision of the MDM process, vendor selection, monitoring, reconciliation of bill and payments. To attend and resolve complaints of teaching staff, students, and parents. To oversee School discipline (teachers & students). To support in organizing periodic events at school level. To liaise with village Sarpanch and Community and other influential persons. To interact with parents during PTM and otherwise also. To conduct community surveys as and when required.

Position Title	Academic Mentor
Band	F
Department/Function	QSP-Project Implementation
Location (City)	Kamrup
State	Assam
Number of Positions	1
Reporting to (Designation/Role)	Project Coordinator / Project Head
Reported by (Designation/Role)	None
Ideal Age Bracket	Up to 35 years
Qualification	MSW / MBA / Post Graduate in Rural Development
Experience (in years)	4-10 years in implementation of education program
Skill	Liaison and networking skill Interpersonal relationship Facilitation skill Communication and presentation Execution skill
Key Roles & Responsibilities
To conduct baseline assessments in school. To orient Principal and Teacher about the QSP Program at regular intervals. To implement all program activities as per Logical Framework and in line with the overall program philosophy. To engage with and encourage community participation in school development activities. To motivate students to lead all in school club activities. To keep the school informed about various external competitions/participative events and bring in a culture of winning awards in partner schools. To plan and budget for all in school activities, event, campaigns etc. on a monthly /quarterly basis as may be mutually agreed with the Reporting Manager. To carry out activities as may also be planned by the HO and effectively implement. To ensure effective and accurate reporting of all program indicators on a monthly/need basis in the online MIS portal/other reporting templates from time to time. To engage with Block/District level department officials and provide necessary information as may be asked for. To follow all operating guidelines with respect to student safety both within and outside the school in case of any external activities, competitions, excursion tours etc. To prepare all program reports, plan the exit process, and provide support to the school on a need basis In case of program tenure completion.

Position Title	Trainer – Quality Support Program
Band	1
Department/Function	Training & Curriculum
Location (City)	Jammu
State	J&K
Number of Positions	1
Reporting to (Designation/Role)	Sr. Manager Training
Ideal Age Bracket	Up to 45 years
Qualification	Graduation / Post Graduate + B.Ed (Mandatory)
Experience (in years)	Minimum 8-10 years of experience in teaching/teachers’ training/teachers’ mentoring
Skill	Communication & Presentation skills Facilitation Skills Innovation and creativity Service & Quality orientation Interpersonal Relationship Desirable: Experience of working in a Government project Must know local language (Read, Write and Speak)
Key Roles & Responsibilities
Training Need Assessment in the designated area (State / District/ Block Level) Identify gaps based on feedback from Project Head/Project Coordinators/Regional Heads Propose solution and plan of action with Sr. Manager-Training / Head T&C Planning & deployment of district level training for teachers (Implementation of Training Calendar) Pedagogical/subject specific training Leadership training of Head of schools Other selected scholastic/co-scholastic training School Visit and on the job support to the teachers and academic mentors Impact analysis of training organised Managing training data and documentation Academic support to Team Support and Contribute to T&C on other academic assignments related to curriculum, training and assessment

Position Title	Executive Assistant to CEO
Department/Function	CEO Office
Location City	Gurgaon
State	Haryana
Number of Positions	1
Reporting to (Designation/Role)	CEO
Reported by (Designation/Role)	None
Ideal Age Bracket	Up to 20-28 years
Qualification	Bachelors in Business Administration or Social work preferred
Experience (in years)	Proven Experience: Minimum of 3 years of experience as an Executive Assistant or similar role, preferably supporting C-suite executives or senior management. Promising freshers with excellent communication skills will also be given opportunity.
Skill	Exceptional Organizational Skills: Ability to manage multiple priorities, meet deadlines, and maintain attention to detail in a fast-paced environment. Excellent Communication Skills: Strong verbal and written communication skills, with the ability to interact professionally with individuals at all levels. Tech Proficiency: Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software applications for document management and scheduling. Discretion and Professionalism: Demonstrated ability to handle confidential information with tact, integrity, and professionalism. Adaptability: Flexible and adaptable to changing priorities and willing to take on new tasks and responsibilities as needed.
Key Roles & Responsibilities
Calendar Management: Efficiently manage the Directors schedule, including scheduling appointments, meetings, and conferences, while prioritizing conflicting demands and ensuring timely reminders. Travel Coordination: Arrange travel itineraries, accommodations, and logistics for the Directors business trips, ensuring seamless arrangements and timely updates. Communication Management: Act as the primary point of contact for internal and external communications, including screening calls, managing emails, and drafting correspondences on behalf of the CEO. Meeting Support: Facilitate meetings by preparing agendas, collating relevant materials, recording minutes, and following up on action items, ensuring effective communication and coordination. Stakeholder Liaison: Build and maintain positive relationships with key stakeholders, both internal and external, to facilitate effective communication and collaboration on behalf of the Director. Confidentiality Maintenance: Handle sensitive information with discretion and maintain confidentiality at all times, ensuring the integrity and security of privileged data.

Position Title	Asst. Manager / Sr. Exec. – Procurement
Band	1 / F
Department/Function	Procurement
Location (City)	Delhi
State	Delhi
Region	—
Number of Positions	1
Reporting to (Designation/Role)	—
Reported by (Designation/Role)	None
Ideal Age Bracket	Below 30 years
Qualification	Graduate – Essential MBA in Supply chain management and advanced degree in economics or mathematics is recommended
Experience (in years)	4-6 years of experience in procurement in respect of Event Management, IT Services, Printing. It will be an advantage if there is also an exposure in relation to construction, IT Hardware and logistics.
Skill	Able to interact with user departments and vendors in a professional mode. Good in negotiation with vendors Having positive attitude towards work. Exposure to working on ERP like Oracle or SAP and Skilled in excel with pivot.
Key Roles & Responsibilities
Sourcing of suppliers to meet new requirements Managing end to end procurement cycle processing of requisitions, Sourcing, issue of RFP/RFQ, evaluating proposals, sending PO to suppliers, PO Confirmation, delivery follow up, GRN and supplier payment coordination, in respect of assigned product categories. Independently manage record keeping on Oracle and in hard copies, of all the above procurement transactions. Quality assurance of materials and services including by way of visit to supplier’s warehouse or manufacturing unit. Maintaining supplier master including key coordinates.

Position Title	Assistant Manager – Quality
Band	1
Department/Function	Quality Management
Location (City)	Delhi NCR (Gurugram Honda Chowk Office/HO)
State	Haryana
Region	HO
Number of Positions	1
Reporting to (Designation/Role)	Head – Quality Management
Reported by (Designation/Role)	—
Ideal Age Bracket	Up to 35 years
Qualification	Bachelor’s degree. Relevant certifications in quality (e.g., Six Sigma, Lean) is a plus.
Experience (in years)	Minimum of 5 years of experience in quality management or a related role, with a strong background in quality assurance methodologies.
Skill	Proficiency in change management methodologies such as Lean and Six Sigma. Strong project management skills, including the ability to create and manage project plans. Excellent data analysis skills to identify patterns and draw actionable inferences. Experience with process audits and identifying improvement opportunities. Advanced knowledge of Microsoft Office, capable of preparing detailed reports and presentations. Strong stakeholder management and communication skills. Ability to work effectively as part of a team and collaborate with others. Willingness to travel as needed. Preferred Qualifications: Experience with technology-led improvements and familiarity with low code/no code platforms like Zoho Creator. Understanding of data privacy policies, information security policies, and various compliance standards (e.g., NCPCR, NBC, UNCRC, Juvenile Justice, NDMA, CPCRC, CBSE Guidelines). Experience in the edtech industry.
Key Roles & Responsibilities
Quality Assurance: Ensure all services meet consistent standards. Process Audits: Perform regular process audits, challenge existing processes, and identify opportunities for improvement. Change Methodologies: Implement and oversee change methodologies, including Lean and Six Sigma, to drive continuous improvement. Project Management: Develop and manage project plans, solve problems using data-driven approaches, co-create solutions with stakeholders, and monitor the implementation of actions. Data Analysis: Conduct data analysis to identify patterns, draw inferences, and provide actionable insights. Reporting and Documentation: Prepare detailed reports and professional presentations using Microsoft Office tools. Stakeholder Management: Manage stakeholder relationships to create acceptance of quality observations and drive joint improvement initiatives. Team Collaboration: Foster a collaborative environment within the team, leveraging team strengths to achieve timely and thorough completion of quality tasks. Compliance and Standards: Ensure all products and services comply with relevant regulations, including data privacy policies, information security policies, and other applicable standards and guidelines.

Position Title	Apprentice Communication
Department/Function	Communication
Location	Bharti Airtel Foundation, Airtel Center, Gurgaon
Number of Positions	1
Reporting	—
Stipend	—
Duration	1 year
Qualification	Graduate/Post Graduate
Skills	Self-motivated with excellent interpersonal skills, Multi-tasker Adept at managing tasks, Writing Content, Preparing PPT, planning events, and balancing priorities
Key Roles & Responsibilities
Write and edit Content Maintain files and support in reporting or PPTs when required Support in all upcoming events by the organization Liaisoning and Coordinating with the internal team, vendor and team working on the ground Create project/Event update slides as per the requirement Maintaining the track sheet of the work done Work on monthly targets

Position Title	Academic Mentor
Band	F
Department/Function	QSP-Project Implementation
Reporting to (Designation/Role)	Project Coordinator / Project Head
Reported by (Designation/Role)	None
Ideal Age Bracket	Up to 35 years
Qualification	MSW / MBA / Post Graduate in Rural Development
Experience (in years)	4-8 years in implementation of education program
Skill	Liaison and networking skill Interpersonal relationship Facilitation skill Communication and presentation Execution skill
Key Roles & Responsibilities
To orient Principal and Teacher about the QSP Program at regular intervals. To implement all program activities as per Logical Framework and in line with the overall program philosophy. To engage with and encourage community participation in school development activities. To motivate students to lead all in school club activities. To keep the school informed about various external competitions/participative events and bring in a culture of winning awards in partner schools. To plan and budget for all in school activities, events, campaigns etc. on a monthly/quarterly basis as may be mutually agreed with the Reporting Manager. To carry out activities as may also be planned by the HO and effectively implement. To ensure effective and accurate reporting of all program indicators on a monthly/need basis in the online MIS portal/other reporting templates from time to time. To engage with Block/District level department officials and provide necessary information as may be asked for. To follow all operating guidelines with respect to student safety both within and outside the school in case of any external activities, competitions, excursion tours etc. To prepare all program reports, plan the exit process, and provide support to the school on a need basis in case of program tenure completion.

Position Title	Academic Mentor
Band	F
Department/Function	QSP-Project Implementation
Reporting to (Designation/Role)	Project Coordinator / Project Head
Reported by (Designation/Role)	None
Location	Firozpur (Punjab)
Ideal Age Bracket	Up to 35 years
Qualification	MSW / MBA / Post Graduate in Rural Development
Experience (in years)	4-8 years in implementation of education program
Skill	Liaison and networking skill Interpersonal relationship Facilitation skill Communication and presentation Execution skill
Key Roles & Responsibilities
To orient Principal and Teacher about the QSP Program at regular intervals. To implement all program activities as per Logical Framework and in line with the overall program philosophy. To engage with and encourage community participation in school development activities. To motivate students to lead all in school club activities. To keep the school informed about various external competitions/participative events and bring in a culture of winning awards in partner schools. To plan and budget for all in school activities, events, campaigns etc. on a monthly/quarterly basis as may be mutually agreed with the Reporting Manager. To carry out activities as may also be planned by the HO and effectively implement. To ensure effective and accurate reporting of all program indicators on a monthly/need basis in the online MIS portal/other reporting templates from time to time. To engage with Block/District level department officials and provide necessary information as may be asked for. To follow all operating guidelines with respect to student safety both within and outside the school in case of any external activities, competitions, excursion tours etc. To prepare all program reports, plan the exit process, and provide support to the school on a need basis in case of program tenure completion.

Position Title	Cluster Coordinator
Band	F
Department/Function	Program Implementation
Location	Balesar
Number of Positions	02
Reporting to (Designation/Role)	District Coordinator
Reported by (Designation/Role)	Head Teachers
Ideal Age Bracket	Up to 35 years
Qualification	Graduate with B.Ed / MSW / MBA
Experience (in years)	04-06 years in social sector with understanding of education.
Skill	Interpersonal skills Analytical skills Communication and presentation skills Planning & execution capabilities People management capabilities Ability to work with cross function teams
Key Roles & Responsibilities
To visit allocated schools, as per beat plan and carry out assigned responsibilities. To ensure preparation of lesson plan by teacher, observe the class and share feedback. To hold pedagogy centered discussions with all the teachers. To support Head Teacher in managing the quality of teaching learning processes. To review students’ notebooks and teachers’ portfolios of their class. To evaluate training needs of weak teachers and planning remedial training. To ensure smooth conduct of spot test, TSKT, diagnostic test and exit test. To conduct need-based teachers’ training in School. To check and verify various school documents (attendance, staff meeting, Visitors, Incoming/Outgoing, MDM, PTM etc.). To develop and monitor school development plan. Also take corrective action at School level basis various data provided like remedial, Hello English, DCR and TSKT etc. To monitor virtual classes and ensure teachers are delivering quality classes. To ensure adherence of guidelines / processes as issued by Head office. To support in MSR preparation. To carry out overall supervision of the MDM process, vendor selection, monitoring, reconciliation of bill and payments. To attend and resolve complaints of teaching staff, students and parents. To oversee School discipline (teachers & students). To support in organizing periodic events at school level. To liaise with village Sarpanch and Community and other influential persons. Interact with parents during PTM and otherwise also. To conduct community surveys as and when required.

Position Title	Cluster Coordinator
Band	F
Department/Function	Program Implementation
Location	Rewari
Number of Positions	02
Reporting to (Designation/Role)	District Coordinator
Reported by (Designation/Role)	Head Teachers
Ideal Age Bracket	Up to 35 years
Qualification	Graduate with B.Ed / MSW / MBA
Experience (in years)	04-06 years in social sector with understanding of education.
Skill	Interpersonal skills Analytical skills Communication and presentation skills Planning & execution capabilities People management capabilities Ability to work with cross function teams
Key Roles & Responsibilities
To visit allocated schools, as per beat plan and carry out assigned responsibilities. To ensure preparation of lesson plan by teacher, observe the class and share feedback. To hold pedagogy centered discussions with all the teachers. To support Head Teacher in managing the quality of teaching learning processes. To review students’ notebooks and teachers’ portfolios of their class. To evaluate training needs of weak teachers and planning remedial training. To ensure smooth conduct of spot test, TSKT, diagnostic test and exit test. To conduct need-based teachers’ training in School. To check and verify various school documents (attendance, staff meeting, Visitors, Incoming/Outgoing, MDM, PTM etc.). To develop and monitor school development plan. Also take corrective action at School level basis various data provided like remedial, Hello English, DCR and TSKT etc. To monitor virtual classes and ensure teachers are delivering quality classes. To ensure adherence of guidelines / processes as issued by Head office. To support in MSR preparation. To carry out overall supervision of the MDM process, vendor selection, monitoring, reconciliation of bill and payments. To attend and resolve complaints of teaching staff, students and parents. To oversee School discipline (teachers & students). To support in organizing periodic events at school level. To liaise with village Sarpanch and Community and other influential persons. Interact with parents during PTM and otherwise also. To conduct community surveys as and when required.

Position Title	Cluster Coordinator
Band	F
Department/Function	Program Implementation
Location	Ludhiana East (Khanna)
Number of Positions	02
Reporting to (Designation/Role)	District Coordinator
Reported by (Designation/Role)	Head Teachers
Ideal Age Bracket	Up to 35 years
Qualification	Graduate with B.Ed / MSW / MBA
Experience (in years)	04-06 years in social sector with understanding of education.
Skill	Interpersonal skills Analytical skills Communication and presentation skills Planning & execution capabilities People management capabilities Ability to work with cross function teams
Key Roles & Responsibilities
To visit allocated schools, as per beat plan and carry out assigned responsibilities. To ensure preparation of lesson plan by teacher, observe the class and share feedback. To hold pedagogy centered discussions with all the teachers. To support Head Teacher in managing the quality of teaching learning processes. To review students’ notebooks and teachers’ portfolios of their class. To evaluate training needs of weak teachers and planning remedial training. To ensure smooth conduct of spot test, TSKT, diagnostic test and exit test. To conduct need-based teachers’ training in School. To check and verify various school documents (attendance, staff meeting, Visitors, Incoming/Outgoing, MDM, PTM etc.). To develop and monitor school development plan. Also take corrective action at School level basis various data provided like remedial, Hello English, DCR and TSKT etc. To monitor virtual classes and ensure teachers are delivering quality classes. To ensure adherence of guidelines / processes as issued by Head office. To support in MSR preparation. To carry out overall supervision of the MDM process, vendor selection, monitoring, reconciliation of bill and payments. To attend and resolve complaints of teaching staff, students and parents. To oversee School discipline (teachers & students). To support in organizing periodic events at school level. To liaise with village Sarpanch and Community and other influential persons. Interact with parents during PTM and otherwise also. To conduct community surveys as and when required.

Position Title	Cluster Coordinator
Band	F
Department/Function	Program Implementation
Location	Sangrur (Punjab)
Number of Positions	02
Reporting to (Designation/Role)	District Coordinator
Reported by (Designation/Role)	Head Teachers
Ideal Age Bracket	Up to 35 years
Qualification	Graduate with B.Ed / MSW / MBA
Experience (in years)	04-06 years in social sector with understanding of education.
Skill	Interpersonal skills Analytical skills Communication and presentation skills Planning & execution capabilities People management capabilities Ability to work with cross function teams
Key Roles & Responsibilities
To visit allocated schools, as per beat plan and carry out assigned responsibilities. To ensure preparation of lesson plan by teacher, observe the class and share feedback. To hold pedagogy centered discussions with all the teachers. To support Head Teacher in managing the quality of teaching learning processes. To review students’ notebooks and teachers’ portfolios of their class. To evaluate training needs of weak teachers and planning remedial training. To ensure smooth conduct of spot test, TSKT, diagnostic test and exit test. To conduct need-based teachers’ training in School. To check and verify various school documents (attendance, staff meeting, Visitors, Incoming/Outgoing, MDM, PTM etc.). To develop and monitor school development plan. Also take corrective action at School level basis various data provided like remedial, Hello English, DCR and TSKT etc. To monitor virtual classes and ensure teachers are delivering quality classes. To ensure adherence of guidelines / processes as issued by Head office. To support in MSR preparation. To carry out overall supervision of the MDM process, vendor selection, monitoring, reconciliation of bill and payments. To attend and resolve complaints of teaching staff, students and parents. To oversee School discipline (teachers & students). To support in organizing periodic events at school level. To liaise with village Sarpanch and Community and other influential persons. Interact with parents during PTM and otherwise also. To conduct community surveys as and when required.

Position Title	Trainer – Quality Support Program
Band	1
Department/Function	Training & Curriculum
Location City	Jammu
State	J&K
Number of Positions	1
Reporting to (Designation/Role)	Sr. Manager Training
Ideal Age Bracket	Up to 45
Qualification	Graduation / Post Graduate + B.Ed (Mandatory)
Experience (in years)	Minimum 6-8 years of experience in teaching/teachers’ training/teachers’ mentoring
Skill	Communication & Presentation skills Facilitation Skills Innovation and creativity Service & Quality orientation Interpersonal Relationship Desirable: Experience of working in a Government project Must know local language (Read, Write and Speak)
Key Roles & Responsibilities
Training Need Assessment in the designated area (State / District/ Block Level) Identify gaps based on feedback from Project Head/Project Coordinators/Regional Heads Propose solution and plan of action with Sr. Manager-Training / Head T&C Planning & deployment of district level training for teachers (Implementation of Training Calendar) Pedagogical/skill based training Leadership training of Head of schools Other selected scholastic/co-scholastic training School Visit and on the job support to the teachers and academic mentors Impact analysis of training organised Managing training data and documentation Academic support to Team Support and Contribute to T&C on other academic assignments related to curriculum, training and assessment

Position Title	Principal
Band	1
Department/Function	Senior Secondary
Location City	Chowgawa
State	Punjab
Region	1
Number of Positions	1
Reporting to (Designation/Role)	DGM-Program
Reported by (Designation/Role)
Ideal Age Bracket	35-45 Years
Qualification	Full-time master degree in any discipline from a recognized University. B.Ed. (Full time) from a recognized institution, (Part-time from IGNOU only) State level teacher eligibility test (preferred)
Experience (in years)	Seven to Ten years of experience in Teaching /Administrative role with minimum 4 years of experience in Academic Leadership. Experience in CBSE Schools will be preferred.
Skill	Oratory, Go-getter, Analytical Basic Computer Skills, MS Office, Excel, Power Point
Key Roles & Responsibilities
Set in motion and ongoing monitoring of core academic and non-academic processes in the school Assisting to implement student admission, orientation and registration activities. Will ensure that the school program is compatible with as per the structure of the Sr. Secondary school program. Principal will define the responsibilities of staff members and develop plans for interpreting the school program. Will ensure that instructional objectives for a given subject and/or class are developed, executed by the teachers will involve the faculty and others in meeting the objectives of the Sr. Secondary School program. Will check performance of teachers, will ensure quality of teaching through lesson plans, curriculum completion and track student academic progress and support program by means that include the maintaining of up-to-date student data. Will ensure proper coordination with other Sr. Secondary schools/Jr. Schools of the foundation as per instruction from HO. S/He is responsible to maintain good relationships with students, staff, and parents. The principal complies with established lines of authority. S/He will orient and assist new staff and new students to increase the efficiency of the school and program effectiveness. Will maintain a good rapport with the project stakeholders (Govt. of Punjab, CBSE, and District Education Office, Community, SMC, Parents etc.) to increase their effective participation in the process. Responsible for procurements, maintenance of records as per the process. Assisting in the preparation and management of events, school development plan and ensure its proper implementation. Along with the Admin Officer, the Vice Principal will organize, oversee, and provide support to the various services, supplies, material, and equipment provided to carry out the school program. Responsible in assisting in the development and establishing of the school goals/Bharti Foundation’s goals and objectives and the planning of the schools instructional program. Responsible for providing direction to staff in implementing goals and objectives and interacts and meets with staff to assist in their development. Updating School website, assisting in student assembly, disbursal. Acting as a medium between School and stakeholders. Will assist the team members for school audits, taking action on audit observations. Ensuring timely submission of reports to HO/CBSE/Punjab Govt. Ensuring Regular follow-up with CBSE for notices, memos, circulars and any new amendments. Alerting the same to the program team/principal for the same. Ensuring effective implementation of School Process (child safety, school safety, and disseminating information about school disciplinary policies and procedures to parents, students, staff and community). Ensuring proper implementation of Mid-Day Meal (MDM) program, ensuring quality of MDM on daily basis. Updating daily activities to the Principal and ensuing to improve the quality of school effectiveness on daily basis. Attending and conducting events, seminars, workshops, trainings, conferences, and review meetings as per the HO / Program requirement. Any other responsibilities assigned as per requirement.

Position Title	Assistant Manager MIS
Band	1
Department/Function	MIS
Location City	Gurgaon	State	Haryana
Region	HO
Number of Positions	1
Reporting to (Designation/Role)	Sr. Manager Knowledge Management
Reported by (Designation/Role)	None
Ideal Age Bracket	25-35
Qualification	Graduate/Post Graduate
Experience (in years)	4-6 YEARS
Skill	Good at communication skills Working knowledge of MS office Logical Thinking & Analysis ability
Key Roles & Responsibilities
Compile and present the CEO’s Monthly School Report (MSR) for ongoing policy and management level decisions. Prepare Monthly KPIs Report. Compile and present the Annualized School Report Card. Preparation of Enrolment Projection. Ensure correct data capture by cleaning & correcting the MSR by intensely coordinating with field. Monitoring program data trends over a specific period of time and raise concerns, if any, affecting organizational KRAs. Facilitate data requirements for other Departments. Special focus on teacher related aspects in coordination with T&C (teacher assessments) and HR (teacher’s requirement). Consolidate and analyze data on organizational KRAs to facilitate “internal action research”. Programmatic inputs to other Teams. Development and implementation of web-based Monthly Information System in coordination with IT Department. Training & support to the field on Web based MSR. Ongoing assessment on comparative learning level and holistic development. Business plans based on school capacity taking into consideration the existing external environment.

Position Title	Assistant Manager – Quality
Band	1
Department/Function	Quality Management
Location City	Delhi NCR (Gurugram Honda Chowk Office/HO)	State	Haryana
Region	HO
Number of Positions	1
Reporting to (Designation/Role)	Head – Quality Management
Reported by (Designation/Role)	—
Ideal Age Bracket	Up to 35 years
Qualification	Bachelor’s degree. Relevant certifications in quality (e.g., Six Sigma, Lean) is a plus.
Experience (in years)	Minimum of 5 years of experience in quality management or a related role, with a strong background in quality assurance methodologies.
Skill	Proficiency in change management methodologies such as Lean and Six Sigma. Strong project management skills, including the ability to create and manage project plans. Excellent data analysis skills to identify patterns and draw actionable inferences. Experience with process audits and identifying improvement opportunities. Advanced knowledge of Microsoft Office, capable of preparing detailed reports and presentations. Strong stakeholder management and communication skills. Ability to work effectively as part of a team and collaborate with others. Willingness to travel as needed.
Key Roles & Responsibilities
Quality Assurance: Ensure all services meet consistent standards. Process Audits: Perform regular process audits, challenge existing processes, and identify opportunities for improvement. Change Methodologies: Implement and oversee change methodologies (e.g., Lean, Six Sigma) to drive continuous improvement. Project Management: Develop and manage project plans, solve problems using data-driven approaches, co-create solutions with stakeholders, and monitor the implementation of actions. Data Analysis: Conduct data analysis to identify patterns, draw inferences, and provide actionable insights. Reporting and Documentation: Prepare detailed reports and professional presentations using Microsoft Office tools. Stakeholder Management: Manage stakeholder relationships to create acceptance of quality observations and drive joint improvement initiatives. Team Collaboration: Foster a collaborative environment within the team, leveraging team strengths to achieve timely and thorough completion of quality tasks. Compliance and Standards: Ensure all products and services comply with relevant regulations, including data privacy policies, information security policies, and other applicable standards and guidelines.

Position Title	Manager – Research
Band	B1
Department/Function	Knowledge Management
Location (City)	Gurgaon
State	Haryana
Region	Head Office
Number of Positions	One
Reporting to (Designation/Role)	DGM – Knowledge Management
Reported by (Designation/Role)	NA
Ideal Age Bracket	30 – 40 years
Qualification	—
Experience (in years)	10+ years
Skill	Strong knowledge of Research Methodology Excellent knowledge of MS Office especially Advanced Excel Sound analytical skills High level of planning & execution capabilities Should be able to work with cross function teams across all levels
Key Roles & Responsibilities
Research studies – External LifeSkill Assessment for QSP School Teacher’s training assessment for SBS School Student’s learning level assessment for SBS School Research studies – Internal Student’s availing tuition/coaching classes in SBS Internship partnership and program Relationship management and engagement with institutions/college On-boarding internship students and formalities Formulating study plan and field work/support Donation support to NGOs/scholarships as per instructions of trustees Documentation and follow up with all donation partners Co-ordination and relationship management Fund release Conference – Convoke Event planning, discussion, brainstorming, getting the vendor, negotiation Before, During and After event engagement Brand building and co-ordination Support to program team Program data analysis Management reports Award co-ordination

Position Title	Assistant Manager – Quality
Band	1
Department/Function	Quality Management
Location (City)	Delhi NCR (Gurugram Honda Chowk Office/HO)
State	Haryana
Region	HO
Number of Positions	1
Reporting to (Designation/Role)	Head – Quality Management
Reported by (Designation/Role)	—
Ideal Age Bracket	Up to 35 years
Qualification	Bachelor’s degree. Relevant certifications in quality (e.g., Six Sigma, Lean) is a plus.
Experience (in years)	Minimum of 5 years of experience in quality management or a related role, with a strong background in quality assurance methodologies.
Skill	Proficiency in change management methodologies such as Lean and Six Sigma Strong project management skills, including the ability to create and manage project plans Excellent data analysis skills to identify patterns and draw actionable inferences Experience with process audits and identifying improvement opportunities Advanced knowledge of Microsoft Office, capable of preparing detailed reports and presentations Strong stakeholder management and communication skills Ability to work effectively as part of a team and collaborate with others Willingness to travel as needed Preferred Qualifications: Experience with technology-led improvements and familiarity with low code/no code platforms like Zoho Creator Understanding of data privacy policies, information security policies, and various compliance standards (e.g., NCPCR, NBC, UNCRC, Juvenile Justice, NDMA, CPCRC, CBSE Guidelines) Experience in the edtech industry
Key Roles & Responsibilities
Quality Assurance: To ensure all services meet consistent standards Process Audits: Perform regular process audits, challenge existing processes, and identify opportunities for improvement Change Methodologies: Implement and oversee change methodologies, including Lean and Six Sigma, to drive continuous improvement Project Management: Develop and manage project plans, solve problems using data-driven approaches, co-create solutions with stakeholders, and monitor the implementation of actions Data Analysis: Conduct data analysis to identify patterns, draw inferences, and provide actionable insights Reporting and Documentation: Prepare detailed reports and professional presentations using Microsoft Office tools Stakeholder Management: Manage stakeholder relationships to create acceptance of quality observations and drive joint improvement initiatives Team Collaboration: Foster a collaborative environment within the team, leveraging team strengths to achieve timely and thorough completion of quality tasks Compliance and Standards: Ensure all products and services comply with relevant regulations, including data privacy policies, information security policies, and other applicable standards and guidelines