Assistant Manager – Quality

Position Title	Assistant Manager – Quality
Band	1
Department/Function	Quality Management
Location (City)	Delhi NCR (Gurugram Honda Chowk Office/HO)
State	Haryana
Region	HO
Number of Positions	1
Reporting to (Designation/Role)	Head – Quality Management
Reported by (Designation/Role)	—
Ideal Age Bracket	Up to 35 years
Qualification	Bachelor’s degree. Relevant certifications in quality (e.g., Six Sigma, Lean) is a plus.
Experience (in years)	Minimum of 5 years of experience in quality management or a related role, with a strong background in quality assurance methodologies.
Skill	Proficiency in change management methodologies such as Lean and Six Sigma Strong project management skills, including the ability to create and manage project plans Excellent data analysis skills to identify patterns and draw actionable inferences Experience with process audits and identifying improvement opportunities Advanced knowledge of Microsoft Office, capable of preparing detailed reports and presentations Strong stakeholder management and communication skills Ability to work effectively as part of a team and collaborate with others Willingness to travel as needed Preferred Qualifications: Experience with technology-led improvements and familiarity with low code/no code platforms like Zoho Creator Understanding of data privacy policies, information security policies, and various compliance standards (e.g., NCPCR, NBC, UNCRC, Juvenile Justice, NDMA, CPCRC, CBSE Guidelines) Experience in the edtech industry
Key Roles & Responsibilities
Quality Assurance: To ensure all services meet consistent standards Process Audits: Perform regular process audits, challenge existing processes, and identify opportunities for improvement Change Methodologies: Implement and oversee change methodologies, including Lean and Six Sigma, to drive continuous improvement Project Management: Develop and manage project plans, solve problems using data-driven approaches, co-create solutions with stakeholders, and monitor the implementation of actions Data Analysis: Conduct data analysis to identify patterns, draw inferences, and provide actionable insights Reporting and Documentation: Prepare detailed reports and professional presentations using Microsoft Office tools Stakeholder Management: Manage stakeholder relationships to create acceptance of quality observations and drive joint improvement initiatives Team Collaboration: Foster a collaborative environment within the team, leveraging team strengths to achieve timely and thorough completion of quality tasks Compliance and Standards: Ensure all products and services comply with relevant regulations, including data privacy policies, information security policies, and other applicable standards and guidelines

Position Title	Assistant Manager – Quality
Band	1
Department/Function	Quality Management
Location (City)	Delhi NCR (Gurugram Honda Chowk Office/HO)
State	Haryana
Region	HO
Number of Positions	1
Reporting to (Designation/Role)	Head – Quality Management
Reported by (Designation/Role)	—
Ideal Age Bracket	Up to 35 years
Qualification	Bachelor’s degree. Relevant certifications in quality (e.g., Six Sigma, Lean) is a plus.
Experience (in years)	Minimum of 5 years of experience in quality management or a related role, with a strong background in quality assurance methodologies.
Skill	Proficiency in change management methodologies such as Lean and Six Sigma Strong project management skills, including the ability to create and manage project plans Excellent data analysis skills to identify patterns and draw actionable inferences Experience with process audits and identifying improvement opportunities Advanced knowledge of Microsoft Office, capable of preparing detailed reports and presentations Strong stakeholder management and communication skills Ability to work effectively as part of a team and collaborate with others Willingness to travel as needed Preferred Qualifications: Experience with technology-led improvements and familiarity with low code/no code platforms like Zoho Creator Understanding of data privacy policies, information security policies, and various compliance standards (e.g., NCPCR, NBC, UNCRC, Juvenile Justice, NDMA, CPCRC, CBSE Guidelines) Experience in the edtech industry
Key Roles & Responsibilities
Quality Assurance: To ensure all services meet consistent standards Process Audits: Perform regular process audits, challenge existing processes, and identify opportunities for improvement Change Methodologies: Implement and oversee change methodologies, including Lean and Six Sigma, to drive continuous improvement Project Management: Develop and manage project plans, solve problems using data-driven approaches, co-create solutions with stakeholders, and monitor the implementation of actions Data Analysis: Conduct data analysis to identify patterns, draw inferences, and provide actionable insights Reporting and Documentation: Prepare detailed reports and professional presentations using Microsoft Office tools Stakeholder Management: Manage stakeholder relationships to create acceptance of quality observations and drive joint improvement initiatives Team Collaboration: Foster a collaborative environment within the team, leveraging team strengths to achieve timely and thorough completion of quality tasks Compliance and Standards: Ensure all products and services comply with relevant regulations, including data privacy policies, information security policies, and other applicable standards and guidelines